Kilt Society Reviews

Name: Kilt Society
Address: 170B Great Junction Street, Edinburgh
Rating: 4.84

4.8 Rating 5,811 Reviews

99 %

of reviewers recommend Kilt Society

4.8

Based on 5,811 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9225

Email:

hello@kiltsociety.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The brooch came today. It's beautiful!! Thank you.”

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Posted 7 years ago

Hey Barbara! Thanks for leaving us such a lovely review! Nice to hear that you're happy with your brooch and you're impressed with the quality. Give me a shout if you ever need any further help or advice ~Rachel

Posted 7 years ago

“Excellent customer service and catered to my ever need ! Would definitely recommend !”

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Posted 7 years ago

Hey Owen, Cheers for leaving us a great review. Please do tell your friends! There's no greater compliment to us so we really appreciate it. Tell them to give me a shout if need any help. ~Rachel

Posted 7 years ago

“Excellent product (clan tie) recently received from Kilt Society. It will sit well with the Argyll jacket that I previously ordered and am very satisfied with.”

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Posted 7 years ago

Hey Graham, Thanks for leaving us a review. So pleased to hear you're happy with the new addition to your outfit. Thanks for thinking of us again~Rachel

Posted 7 years ago

“Helpful staff and a great product”

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Posted 7 years ago

Hey Spence! Always nice to hear when you've been happy with the Kilt Society service and your new order. Thanks for taking the time to leave us a review ~Rachel

Posted 7 years ago

“It was my first experience of purchasing something from The Kilt Society following a recommendation by one of my friends. They made it so easy to buy from them. Everything was so efficient plus my purchase was available to collect the next day. Would thoroughly recommend The Kilt Society to anyone looking for a kilt outfit .... and will definitely use them again for other accessories which I need.”

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Posted 7 years ago

“Very efficient”

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Posted 7 years ago

Hey Lindsay, Always good to hear when our couriers get your parcel to you so quickly. We try and get them out as quickly as possible so you don't have to wait to impress with your new items. Thanks for leaving a review ~Rachel

Posted 7 years ago

“Service excellent as I picked up the trews from the warehouse the day after placing the order. Emails responded to very quickly. Only concern is the fit of the trews at the back. The rear end was very tight in spite of getting the largest waist size possible. I have had some alteration made which has helped but it still felt a bit tight.”

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Posted 7 years ago

Hey Alan, Thanks for letting me know. We have altered the design of these trews recently to have a straighter more tapered fit in the seat/leg. It's interesting to see your feedback on this not being great for you. I do hope that with alterations you'll get good use of these. ~Rachel

Posted 7 years ago

“It was easy to find out what I wanted from your website. I submitted my order and the item arrived promptly. I am delightted with my purchase. Thank you.”

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Posted 7 years ago

Hey Lynn, Pleased to hear you were happy with your order and also with the Kilt Society website. So pleased you found this easy to use. Thanks for taking the time to leave us a review ~Rachel

Posted 7 years ago

“My order was processed and delivered with the usual efficiency.”

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Posted 7 years ago

Hey Neil, Thanks for letting us know your parcel is with you (nice that it's so quick) Our warehouse team are pretty sharp and so are our couriers. Great to hear you've checked things out and all looking good. Give me a shout if you need any help or advice along the way ~Rachel

Posted 7 years ago

“I have purchased several times from Kilt Society during the past few years and every item I have received is top quality, packed and shipped to USA in a timely fashion, communication was great......and they are definitely the most reasonable in price.”

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Posted 7 years ago

Hey Larry, thanks for thinking of us again. I'm glad we impressed on each occasion. Really appreciate you taking the time to leave us a review ~Rachel

Posted 7 years ago

“They delivered as promised and the quality was great making great value.”

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Posted 7 years ago

Hey Anthiny, Thanks for letting us know your parcel is with you (nice that it's so quick) Our warehouse team are pretty sharp and so are our couriers. Great to hear you've checked things out and all looking good. Give me a shout if you need any help or advice along the way ~Rachel

Posted 7 years ago

“Excellent service, good quality product and reasonable price - all good!”

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Posted 7 years ago

Hey there! Always nice to hear when you've been happy with the Kilt Society service and your new order. Thanks for taking the time to leave us a review ~Rachel

Posted 7 years ago

“Delighted with the kilt, looks really good and fits well!”

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Posted 7 years ago

Hey there! Thanks for leaving us such a great review! Nice to hear that you're happy with your order and you're impressed with the fit. Give me a shout if you ever need any further help or advice ~Rachel

Posted 7 years ago

“Great kilt......delivery was so fast,great price..... when I get another kilt it will be from Kilt Society Thx again”

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Posted 7 years ago

Hey James! Thanks very much for taking the time to leave us a review! So pleased to hear you are happy with your order and would use us again. Of course if we can be of any help give me a shout ~Rachel

Posted 7 years ago

“Good service and follow-up regarding delivery. Comment regarding price: Price of item was incl UK VAT. The item was exported so UK VAT should not have been charged.”

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Posted 7 years ago

Hi Gordon, Thanks for your review, I'm pleased you found our service to be good. I noticed your address was in Norway, but also that no VAT was charge. To keep things simple we just charge one price for our items. Where this is shipped within the EU we'll cover VAT and where this is shipped outside of the EU we cover any duties and taxes where they apply. Apologies if there were any confusion. Your invoice however should be correct displaying no VAT. Give me a shout if you have any questions ~Rachel

Posted 7 years ago

“We had such a wonderful and friendly service from Stephen, who was very helpful and gave us good advice and guidance in putting the whole outfit together. Communication was prompt and any questions we had were answered patiently and to the point. Daniel was very proud on the day of his prom.”

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Posted 7 years ago

Hi Daniel, Thanks for taking the time to leave us a review. I wonder if this was Fergus our director you had spoken to? He's particularly good with the tips as you may imagine. Glad Daniel looked the part :) ~Rachel

Posted 7 years ago

“Disappointed with the kilt hose I bought. Smaller than expected.”

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Posted 7 years ago

What a shame they're not quite right. Please do return to us if you'd like to try a different style. Otherwise we'd be happy to refund. We have pre paid returns to make this easier. https://www.royalmail.com/track-my-return/create/1111 Rachel

Posted 7 years ago

“Great product and service!”

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Posted 7 years ago

Hey Darren, Thanks for the 5* review. Really good to hear you were happy with your new order ~Rachel

Posted 7 years ago

“I've ordered a few things now all have arrived on time and for the price very good, the casual kilt is big for its size ie a 34 36 is a 36 and doesn't look out of place next to a traditional wool kilt. The kids kilt belts are easy to adjust and quite soft leather, the cheap sgian dubh is smaller than standard but again great for younger kids.”

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Posted 7 years ago

So pleased you were happy with your new order. Thanks for using us again ~Rachel

Posted 7 years ago

“Fantastic service”

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Posted 7 years ago

Thanks Margaret for your 5* review. Glad we could help. ~Rachel

Posted 7 years ago

Kilt Society is rated 4.8 based on 5,811 reviews