Kilt Society Reviews

Name: Kilt Society
Address: 170B Great Junction Street, Edinburgh
Rating: 4.84

4.8 Rating 5,811 Reviews

99 %

of reviewers recommend Kilt Society

4.8

Based on 5,811 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9225

Email:

hello@kiltsociety.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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Kilt Society 5 star review on 21st August 2022

Richard Gaddis

Kilt Society 5 star review on 30th July 2022

Maria Thompson-Slaven

Kilt Society 5 star review on 20th June 2022

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the quality of belt buckle and kilt pin. Good communication from the Kilt Society. Had ordered clan items so these do take around 2-3 weeks so order in plenty of time. The only thing I would say is I would have liked if items had come in their own gift box, as looks better when they are for a gift.”

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Posted 5 years ago

“Hello, I still haven't received my parcel. Order KS-69942 I contacted "la poste" which is the french delivery and they don't know where it is. I put a claim on their service and they are investigating! I will receive an answer within 7days. However, as my need for the sporran is the 14th of September, and as I'm not confident on the" la poste after sale service", could you tell me what my other options are? Thank you Margaux & Geoffrey”

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Posted 5 years ago

Hello There Thanks so much for making contact, did you know you can deal with us directly via email on hello@kiltsociety.com I will have a look into your order and contact you via email so we can resolve this for you. Louise

Posted 5 years ago

“I placed an order by telephone, and received excellent help from the very pleasant lady who dealt with my request. The order arrived very quickly. My purchase was a gift for a friend, who is highly delighted with her beautiful kilt pins.”

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Posted 5 years ago

“Very happy with the level of service from the Kilt Society. The website is simple to use and I received my order promptly. The products I got were quality.”

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Posted 5 years ago

“Excellent product - kilt made from excellent cloth! Love it all! Many thanks”

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Posted 5 years ago

“The order arrived when I was told it would. It was well packaged. My husband is very pleased with the sporran.”

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Posted 5 years ago

“Received order 08/21/2019. Order was complete and I am satisfied with your products. This is my second kilt I have purchased from Kilt Society(Buy-A-Kilt). Best Wishes, Thank you.”

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Posted 5 years ago

“Excellent service and a very satisfactory product. I will be happy to recommend this company to my friends.”

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Posted 5 years ago

“First class service and very happy with my purchase...will be back again!”

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Posted 5 years ago

“Very happy with my order, sizes are accurate and quality is brilliant! Now i can say im a proud kilt owner!”

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Posted 5 years ago

“Kilt pin just arrived - abstract antler. Very stylish.”

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Posted 5 years ago

“C'est juste top!👍”

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Posted 5 years ago

“Positives: Very fast, friendly service. Tartan is beautiful! Negatives (and what ruined the interaction): The kilt's pleating was not well done (this is kilt #41 and I have several friends that are kiltmakers, so I know what I'm doing). Contacted Kilt Society through FB Messenger, which they would only respond to once per day. Had to say that I didn't intend to wear the kilt for them to offer a return/refund. I had to look the policy up on their website as opposed to them providing a link. I asked the Friday past 9/8/19 if they would be willing to quality check (yes, I live in the USA) a second kilt if I ordered it as a replacement. They have not answered. I have decided to ship the kilt to a friend in British Columbia (look at a map; I live in Cleveland, Ohio and the kilt came from Edinburgh) and have him rebuild it. The tartan is proprietary to Kilted Society, so I can't reproduce it. Therefore, I'll have it remade properly AND give the other company additional business though it costs me more. Kilted Society's customer service seems geared towards facilitating orders and not towards problem solving. They are either uncertain or unable to proactively offer genuine assistance when something doesn't go well. I wish I could have liked them and used their services again, but they've failed to earn that trust.”

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Posted 5 years ago

“Absolutely the best I could hope for! Ordering a vest & jacket for my wedding, from Scotland (I'm in the USA) was nerve racking. But Kilt Society provided a nicer product offering and great communications to let me know where my custom order was and when to expect it. When I received it I was delighted at the quality and the fit was PERFECT the only thing I could ask for is that the Jacket could have been folded better in the box, it required ironing - but I'm sure FedX tossed the box around while crossing the pond. I will be returning to Kilt Society for other Kilts and accessories and encourage my friends to do as well!”

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Posted 5 years ago

“Excellent Service”

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Posted 5 years ago

“Tartan trews of very good quality for price size a bit on small side so just order sizes above Would definitely buy again from Kilt Society”

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Posted 5 years ago

“Ordered the shirt on Monday and it arrived the next day - excellent service”

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Posted 5 years ago

“Thanks for such awesomely quick delivery, much appreciated”

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Posted 5 years ago

“Dear Ladies and Gentlemen, my girlfriend and I are excited and thrilled - wonderfull Tartan, solid wool and fits ideally. Many thanks for the good work and greetings from Hamburg - jörg alpers”

Kilt Society 5 star review on 11th August 2019

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Posted 5 years ago

“I needed a jacket & waistcoat at short notice, spoke to a lady who fast tracked my order for same day dispatch & i received the next morning! The items fitted perfect & really were top quality. Absolutely recommend to anyone, superb service!”

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Posted 5 years ago

Kilt Society is rated 4.8 based on 5,811 reviews