Kilt Society Reviews

Name: Kilt Society
Address: 170B Great Junction Street, Edinburgh
Rating: 4.84

4.8 Rating 5,811 Reviews

99 %

of reviewers recommend Kilt Society

4.8

Based on 5,811 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9225

Email:

hello@kiltsociety.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

Write Your review

Tell us how Kilt Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kilt Society 5 star review on 21st August 2022

Richard Gaddis

Kilt Society 5 star review on 30th July 2022

Maria Thompson-Slaven

Kilt Society 5 star review on 20th June 2022

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A quick and friendly service. I would use your services again without hesitation.”

Helpful Report

Posted 7 years ago

Hi David, Thanks very much for taking the time to leave us such a lovely review! We are so pleased to hear you are happy with your order and would use us again. Of course if we can be of any help do ask ~Rachel

Posted 7 years ago

“From the very beginning everyone was so helpful. You answered my questions promptly. When I made a mistake measuring you checked to make sure I did it right. I LOVED the update emails I received regularly. My son LOVES his kilt. Everything fits. This is the best customer service I have ever received from any online purchase. I have raved about your service to friends and family. Thank you so much for a wonderful shopping experience.”

Helpful Report

Posted 7 years ago

Hey Carol Sue, Thanks so much for you kind emails and your lovely review. We are really pleased we have been able to help and so pleased your son loves his kilt. ~Rachel

Posted 7 years ago

“excellent services. goods arrived as promised. impressed by quality and price. would use again”

Helpful Report

Posted 7 years ago

Hello Graham , We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rachel

Posted 7 years ago

“That was great. All that I wanted. And it came very quickly. Simply cool”

Helpful Report

Posted 7 years ago

Simply cool! I like it and pleased you do to. Cheers! ~Rachel

Posted 7 years ago

“The on line process was simple and the personal service provided to deal with replacing an item was first class. I was able to speak to someone who resolved the issue immediately. Goods arrived quickly and all were of the expected high standard.”

Helpful Report

Posted 7 years ago

Hey Duncan, We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rachel

Posted 7 years ago

“Package delivered in time High quality stuff What else ? Thank you kilt society”

Kilt Society 5 star review on 10th March 2017

Helpful Report

Posted 7 years ago

Awesome photos, thanks for sharing! So pleased you were happy with everything ~Rachel

Posted 7 years ago

“Great price-quality ratio and shipment!”

Helpful Report

Posted 7 years ago

Hello Thanks for your review! So pleased to hear you are happy with your order. Its just great to know that you are so impressed with the quality of it. ~ Rachel

Posted 7 years ago

“they replied stating that my requested item was out of stock and offered an alternative. When my original was in stock it was despatched and received within the agreed timeframe. I was kept updated all alog the way.”

Helpful Report

Posted 7 years ago

Hello, Thanks so much for you kind emails and your lovely review. We are really pleased we have been able to help and hope you are happy with your order ~Rachel

Posted 7 years ago

“Quick efficient service.”

Helpful Report

Posted 7 years ago

Hi Robert, Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rachel

Posted 7 years ago

“Orders supplied in a timely manor. One black mark...... Ordered a Murray of Atholl stole but did not realise I had to specify the style. Rather than checking with me the Kilt Society sent a 'modern' style instead of the style 'acient' that I required. It transpires that they won't swap it for the one I need. This is poor customer relations.”

Helpful Report

Posted 7 years ago

Thanks for your review. Due to the stoles being custom made for yourself it's something we're unable to exchange. I've also not been able to find your original order number to double check. I wanted to double check just in case I could exchange for you. If you have this detail please do reply to this message so I can double check. ~Rachl

Posted 7 years ago

“Have been meaning to replace my existing buckle for some time now and found this one. Am absolutely delighted with this product which is well made and looks absolutely fantastic.”

Helpful Report

Posted 7 years ago

Hi Iain, Thanks very much for leaving us such a lovely review! We are so pleased to hear you are happy with your new buckle. Its just great to know that you are so impressed with the quality of it. I really do hope we will see you back with us again soon ~ Rachel

Posted 7 years ago

“Well priced. Good postage tracking. Quick international delivery. No problems.”

Helpful Report

Posted 7 years ago

Hello! So glad your order made it to you quickly. It's great to hear this as we try our best to get them out just as soon as possible. Thanks for leaving a review ~Rach

Posted 7 years ago

“arrived on time very happy with my purchase”

Helpful Report

Posted 7 years ago

Hi Kevin, Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rachel

Posted 7 years ago

“Completely satisfied from placing order to receiving order staff extreamly helpful.This was my first order but it wont be my last shirt excelled expectations thankyou”

Helpful Report

Posted 7 years ago

“perfect fit and in a short time, well done, im happy”

Helpful Report

Posted 7 years ago

Hi Alain, We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rachel

Posted 7 years ago

“Kilt Society provided me with what I needed and when it arrived, it was suitably packaged and uncreased. I am impressed and have already ordered again.”

Helpful Report

Posted 7 years ago

Hey Malcolm, Thanks very much for leaving us such a lovely review! We are so pleased to hear you are happy with your order. Its just great to know that you are so impressed with the quality of it. I really do hope we will see you back with us again soon ~ Rachel

Posted 7 years ago

“Very user friendly website, with accurate descriptions and pictures, inclusive of helpful customer comments on sizing, very quick and dependable processing and shipping of orders, and very good quality of merchandise. Will recommend whole heartedly.”

Helpful Report

Posted 7 years ago

Hey Lane, so very kind of you to provide us with such lovely and useful feedback. We've spent quite a bit of time on this and it means a lot that it's proved helpful to you. Thanks for the recommendation. ~Rachel

Posted 7 years ago

“I couldn't be happier with the great product and fantastic customer service from Kilt Society. I purchased the budget kilt, so my husband could test the waters before we commit the money to a custom kiIt. He looked authentic in his Braemer jacket and vest. I would definitely order from here again. Plus, they have a US address for returns. The order was here in 3 days. Thanks Kilt Society!”

Helpful Report

Posted 7 years ago

Hi Victoria, Thanks so much for leaving us great feedback. The budget kilts really do still look the part. When paired with our range of jackets it's a really smart look. I hope you'll be back for the custom kilt in the future. Give me a shout if you ever need help with that. ~Rachel

Posted 7 years ago

“I was a first-time purchaser of a kilt outfit. I peppered their customer service staff (Rachel and Sam) with lots of questions that were always answered clearly, in detail, promptly, and with good cheer. Their careful attention to detail continued from the first e-mail message through the purchase and on to follow-up messages regarding shipping and delivery. Also, delivery via Fedex to the U.S. was incredibly fast--2 days only door to door! I'm happy to say that the outfit is very high quality and everything fit perfectly. I would certainly recommend the Kilt Society without any reservations to anyone considering buying a kilt outfit.”

Helpful Report

Posted 7 years ago

Thanks so much William! It was no trouble at all to help you out with your queries, that's way we're here for and its just great to hear we were able to be of assistance. Its great to hear that you're so impressed with your new outfit and that you'd even recommend us to others too! - Sam

Posted 7 years ago

“Quick delivery. I would have preferred that the pockets be fully functional, rather than just for show.”

Helpful Report

Posted 8 years ago

Hey Brian, Thanks so much for taking the time to leave us such a great review! We're so pleased to hear that you're so happy with your waistcoats. - Sam

Posted 8 years ago

Kilt Society is rated 4.8 based on 5,811 reviews