Kilt Society Reviews

Name: Kilt Society
Address: 170B Great Junction Street, Edinburgh
Rating: 4.84

4.8 Rating 5,811 Reviews

99 %

of reviewers recommend Kilt Society

4.8

Based on 5,811 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9225

Email:

hello@kiltsociety.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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Kilt Society 5 star review on 21st August 2022

Richard Gaddis

Kilt Society 5 star review on 30th July 2022

Maria Thompson-Slaven

Kilt Society 5 star review on 20th June 2022

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was looking for some formal tartan trews for my fashion conscious teenage son and didn't want to pay a small fortune. These were at the right price point but I was a little concerned that the quality might be poor. Well, I needn't have worried! They arrived very quickly with lots of communication and tracking advice, are of excellent quality and really look the business. They have a straighter cut leg too which he wanted. I initially ordered a size too big but the returns process was straight forward and my money was refunded quickly. I would definitely recommend!”

Helpful Report

Posted 7 years ago

Hi Lucy, Thanks very much for leaving us such a lovely review! We are so pleased to hear you are happy with your order. Its just great to know that you are so impressed with the quality of it. I really do hope we will see you back with us again soon ~ Rachel

Posted 7 years ago

“They kept me informed at each stage of the make process”

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Posted 7 years ago

Hi Caroline, We are so pleased to hear you have been happy with the service you have received. We really hope that we see you back with us again. ~Rachel

Posted 7 years ago

“I bought the product for a friend's mother who is delighted.”

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Posted 7 years ago

Hello, Many thanks for leaving us a kind review. I'm pleased to hear this was a well received gift. ~Rachel

Posted 7 years ago

“Excellent quality of goods (kilt belt and buckle) delivered when you said it would be delivered. You have become my 'go to' site for all things kilt related.”

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Posted 7 years ago

Hey Myles, Thanks for your great review. So pleased we've impressed and hopefully we'll see you again ~Rachel

Posted 7 years ago

“I received my order (a Prince Charlie jacket & vest). The vest was reportably a size 46" but was far too short by about 6" minimum. The Jacket was a little neat. I telephoned your customer services department and was told by a very nice lady that I should return the outfit and a replacement size 48" would be sent. She also advised me that she would send the returns details to me by e-mail so that I could return the goods via Royal Mail free of charge. It is now about 5 days later and I have not had any returns advice sent to me - very disappointing. My order number is KS-54937.”

Helpful Report

Posted 7 years ago

Hi Matthew, The nice (and forgetful) lady was myself, apologies for that. I'd made the exchange notes on your account this side but completely forgot to send you this email. I've sent this on to you this afternoon. ~Rachel

Posted 7 years ago

“prompt service attention to detail helpful service Ticked all the boxes”

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Posted 7 years ago

Hi Malcolm , Pleased to hear you have been happy with the service, hope that we see you back with us again. ~Rachel

Posted 7 years ago

“Excellent service, fast delivery, scarf is lovely.”

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Posted 7 years ago

Hello, We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rachel

Posted 7 years ago

“This was my 2nd and 3rd purchased Custom 5 Yard Kilt from Kilt Society and the outcome was the same as before. Outstanding! My father and brother were thrilled by the quality and the speed in which they came. Kilt Society NEVER disappoints!”

Kilt Society 5 star review on 20th March 2017

Helpful Report

Posted 7 years ago

Hi Andrew, Thanks to you and the family for your continued support. Thanks for taking the time to not only leave such lovely feedback but also for the recommendations. ~Rachel

Posted 7 years ago

“Extremely fast response. Delivered in timely manner.”

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Posted 7 years ago

Hi David, So glad your order made it to you quickly. It's great to hear this as we try our best to get them out just as soon as possible. Thanks for leaving a review ~Rach

Posted 7 years ago

“Good quick delivery service.”

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Posted 7 years ago

Thanks so much for leaving us a lovely 5* review ~Rachel

Posted 7 years ago

“Excellent service. Good quality.”

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Posted 7 years ago

Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rachel

Posted 7 years ago

“I had a kilt belt buckle made through the Kilt society with my family crest featuring in the design. It came just under a week from ordering and I couldn't be happier. The quality is substantial and the belt I ordered with it is also of good quality. Top Tip; If you're unsure use the online advice over the chat service. They were extremely helpful in helping me choose the right product.”

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Posted 7 years ago

Hello Scott, so pleased you're happy to recommend us our products and our messenger service. Thanks for your lovely messages and your kind review ~Rachel

Posted 7 years ago

“VERY GOOD SERVICE GOODS WERE AS DESCRIBED AND COULD ALSO PICK UP EXTRA THINGS NEEDED AT THE WAREHOUSE.”

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Posted 7 years ago

Hey Michael. Thanks for your review, glad you found our Edinburgh warehouse collection useful. ~Rachel

Posted 7 years ago

“Everything fit perfectly with rapid international shipping. Thank you!”

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Posted 7 years ago

Hi Michael , So pleased everything was a great fit. Thanks for your review ~Rachel

Posted 7 years ago

“great product at fantastic prices and quality and service”

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Posted 7 years ago

Hi Ray, We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rachel

Posted 7 years ago

“Fast efficient and friendly service particularly liked the messenger communication and the returns /exchange service brilliant”

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Posted 7 years ago

Hi John , Thanks for your review. So pleased you liked our new messenger system through Facebook. Glad you found the returns process useful. Thanks again for your order ~Rachel

Posted 7 years ago

“I live in Spain and take part in the local Berber Pirate fiesta over the Easter weekend we are fishermen and women we have looked everywhere for a nice shirt for the men. Last year i found the kilt Society and brought some White gillie shirts which made us look good in the parade,so we where happy to buy some more this year, this time some black ones (which look good)for other days in the fiesta. I can see us buying more next year. Thank you”

Kilt Society 5 star review on 15th March 2017

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Posted 7 years ago

Hi Peter, how lovely to hear how you will use the shirts. Thanks for your review and for the photo ~Rachel

Posted 7 years ago

“Very pleased with order and quality of product, not really looked at it properly as this is a birthday present for my husband in may, something he's always wanted...”

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Posted 7 years ago

Hi Lynn, Many thanks for leaving us a kind review. I'm sure this will be a well received gift. ~Rachel

Posted 7 years ago

“What a great company Kilt Society are - excellent service, very prompt, polite and helpful. A couple of queries I had were resolved swiftly and to my complete satisfaction. Purchased a number of kilt accessories belt, buckle, hose, kilt pin, sporran - all arrived quickly and were exactly how they described them and how I expected them to be. Good quality and value will definitely use again.”

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Posted 7 years ago

Hi Alisdair, We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rachel

Posted 7 years ago

“Very quick delivery and quality of garment very good for price.”

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Posted 7 years ago

Hi Irene, So glad your order made it to you quickly. It's great to hear this as we try our best to get them out just as soon as possible. Thanks for leaving a review ~Rach

Posted 7 years ago

Kilt Society is rated 4.8 based on 5,811 reviews