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Kilt Society Reviews

4.8 Rating 5,811 Reviews
99 %
of reviewers recommend Kilt Society
4.8
Based on 5,811 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Kilt Society Reviews
Visit Website

Phone:

0131 516 9225

Email:

hello@kiltsociety.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service and I am delighted with the product
Helpful Report
Posted 6 years ago
Hi there Susan! Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~Rachel
Posted 6 years ago
I know this is a men’s site but I actually bought the Inverurie brooch for my mum as It looked quite unique and I knew she wanted something special as a 60th birthday present. My mum received the brooch just in time for her birthday and immediately contacted me to say how lovely it was and a lot bigger than she expected but that she pair it up with a shawl she has. Really happy that my mum is pleased with this gift
Kilt Society 5 star review on 15th March 2018
Helpful Report
Posted 6 years ago
Hi there Samantha! Thanks for taking the time to leave us a review. great to hear your mum was happy with her new brooch. A lovely gift ~Rachel
Posted 6 years ago
This is my first shopping at Kilt Society. They have a big variety of items. Items I have bought have a good quality. Shipment price (standard UK mail) is cheap and reasonably fast. I have also appreciated the friendly way Kilt Society has mailed me. Compliments! Pietro
Helpful Report
Posted 6 years ago
Hi there Pietro! Thanks for letting us know your parcel is with you (great that it's so quick). Our warehouse team are pretty sharp and so are our couriers. Fantastic to hear you've checked things out and everything is looking good. Give me a shout if you need any help or advice along the way ~Rachel
Posted 6 years ago
Brilliant service, even when I ordered the wrong size - nothing was too much trouble. Looking forward to wearing the new kilt at the next dance! David
Helpful Report
Posted 6 years ago
Hi there David! Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~Rachel
Posted 6 years ago
Great product for very reasonable price. Fast shipping and great customer service on fly!
Helpful Report
Posted 6 years ago
Hi there Marcio! Thanks for letting us know your parcel is with you (great that it's so quick). Our warehouse team are pretty sharp and so are our couriers. Fantastic to hear you've checked things out and everything is looking good. Give me a shout if you need any help or advice along the way ~Rachel
Posted 6 years ago
excelent prompt service
Helpful Report
Posted 6 years ago
Hi Ian! Great to hear you were happy with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~Rachel
Posted 6 years ago
Very well described, delivered even before promised lead time, delivery announced, perfectly packed, well arrived, great product quality, even better than offered.
Helpful Report
Posted 6 years ago
Hi there Juergen! Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~Rachel
Posted 6 years ago
Once I placed my order I was kept up to date on delivery. Unfortunately there was a spell of bad weather which held up the delivery but I was advised about this. Excellent service and would recommend without hesitation. Thank you.
Helpful Report
Posted 6 years ago
Hi there! Thanks for taking the time to let us know we were helpful during the slower deliveries. Thanks for your understanding - we're always on hand for quick tips and advice in the future. Thanks for the recommendation~ Rachel
Posted 6 years ago
I was beyond impress! Delivery was extremely fast and the quality of the merchandise was amazing! I will be ordering additional merchandise from the Kilt Society!
Helpful Report
Posted 6 years ago
Hi there Earl! Cheers for taking the time to leave us a review! Great to hear you are happy with your new order and would use us again. Give me a shout if I can help you out in the future ~Rachel
Posted 6 years ago
I had not received my order. At first FedEx stated that it was held up by customs in England 🇬🇧. Now they say it has been delivered, but I have not received it.
Helpful Report
Posted 6 years ago
easy company to deal with, pants arrived on time but waist size to small, my mistake returned pants to you for a bigger waist size on 10/03/2018, tacking indicates you have receved them, awaiting arrival of bigger size can you let me know when you have dispatched them. regards w cargill
Helpful Report
Posted 6 years ago
Pleased to hear your found the returns process simple. The replacements trews are due out this afternoon, so do watch out for these coming back over the next few days. ~Rachel
Posted 6 years ago
Very quick delivery of the kilt pin - need to find an excuse to get my kilt out again!
Helpful Report
Posted 6 years ago
Hi there! Great to hear your new kilt pin got to you so quickly. We try our best to be as fast and efficient as possible so you can get wearing with your kilt. Thanks for taking the time to leave a review ~ Rachel
Posted 6 years ago
World class service The kilts are well-made
Helpful Report
Posted 6 years ago
Hi there Fulufhelo! Thanks for taking the time to leave us a review. great to hear you are happy with your new kilt. Give me a shout if you need any tips or advice ~Rachel
Posted 6 years ago
We flew to Edinburgh, to personally visit Kilt Society and where surprised to find out that there actually isn't a shop. Mind you - they don't have a shop in the traditional style, as they usually only trade online - however, they do have a cozy sofa corner, with a little table and extremely helpful staff. The entire business immediately felt very familiar with staff bringing their toddlers and dogs to work – We loved it! Although they normally are an online shop exclusively and therefore obviously not prepared to receive customers in person, Sarah, one of the kind staff there, immediately dropped everything she was doing - and helped us find the right outfit, running countless times between the sofa corner and the warehouse picking everything we asked for, and then a few extra times to get the size right, while at the same time offering coffee and drinks. It took a while as we were looking for a complete outfit and a few extra items. Sarah further assisted us with placing the correct order online and made sure everything arrived in their systems correctly before we left the shop. The entire order was delivered by DPD on time – however the box it was shipped in looked a little dilapidated so we checked everything before signing off – everything was there as it should be! The quality of the Kilt, Jacket and all other accessories leaves nothing to be desired and fit perfectly thanks to the great assistance rendered by the staff. Over all a very pleasant shopping experience and I am sure I will order more stuff from them – after all – Kilts are addictive! P.S.: Please leave ALFIE some exta cookies ;-)
Kilt Society 5 star review on 10th March 2018
Helpful Report
Posted 6 years ago
Hey Richard! Thank you so much for your lovely review. We don't often get visitors so really appreciate your understanding and your kind comments regarding the time Sarah took with you. We are delighted we were able to help, and you've appreciated it. We're always here so if you need anything please get in touch ~Rachel
Posted 6 years ago
Quality is great! Service was awesome.
Helpful Report
Posted 6 years ago
Hi there! Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~Rachel
Posted 6 years ago
I like your store and very fast sending. Tk J'aime beaucoup votre boutique et l'expédition est rapide. Merci
Helpful Report
Posted 6 years ago
Hi there Richard! Thanks for letting us know your parcel was with you so quickly. Our warehouse team are pretty sharp and so are our couriers. ~Rachel
Posted 6 years ago
Good fast delivery,bought braemar jacket ,excellent quality ,will definitely use kilt society in the future
Helpful Report
Posted 6 years ago
Hi there Peter! Cheers for taking the time to leave us a review! Great to hear you are happy with your new jacket and would use us again. Give me a shout if I can help you out in the future ~Rachel
Posted 6 years ago
I have just visited your shop in Edinburgh for a consultation with Rachel. I couldn't have asked for anyone more helpful. I have received part of my outfit my kilt and waistcoat is still in the capable hands of your tailor. Double Rachel's wage she is worth it.
Helpful Report
Posted 6 years ago
So lovely to meet you Helen. I can't wait to see your outfit come together. Thanks for taking the time to leave me such a lovely review! ~Rachel
Posted 6 years ago
Prompt delivery of my order. Goods of good quality and met description on website. Would shop with Kilt Society again.
Helpful Report
Posted 6 years ago
Hi there ! Cheers for taking the time to leave us a review! Great to hear you are happy with your new order and would use us again. Give me a shout if I can help you out in the future ~Rachel
Posted 6 years ago
Quality product and from buying to receiving very smooth
Helpful Report
Posted 6 years ago
Hi there John! Thanks for taking the time to leave us a review. great to hear you are happy with your new order. Give me a shout if you need any tips or advice ~Rachel
Posted 6 years ago
Kilt Society is rated 4.8 based on 5,811 reviews