Kilt Society Reviews

Name: Kilt Society
Address: 170B Great Junction Street, Edinburgh
Rating: 4.84

4.8 Rating 5,811 Reviews

99 %

of reviewers recommend Kilt Society

4.8

Based on 5,811 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9225

Email:

hello@kiltsociety.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

Write Your review

Tell us how Kilt Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with quality, price and service. Will definitely be using Kilt Society again and would highly recommend.”

Helpful Report

Posted 6 years ago

Hi there Frank! Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~ Hayleigh

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

Hi there! Thanks for taking the time to let us know our service was excellent! It's great to hear. We're always on hand for quick tips and advice in the future, hope we see you again - Hayleigh

Posted 6 years ago

“Quality of service can be measured by how a company reacts when it goes wrong. Ordered two Sporrans, one was missing a chain attachment One email and it arrived by registered post Excellent”

Helpful Report

Posted 6 years ago

Hi there John! Cheers for taking the time to leave us such a great review about our service, we try our best so it's great to hear this was appreciated. If there is anything else in the future give us a shout! - Hayleigh

Posted 6 years ago

“Very attentive customer service and an excellent final product.”

Helpful Report

Posted 6 years ago

Hi there Nick! Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~ Hayleigh

Posted 6 years ago

“I ordered a jacket and waistcoat but it was too small, the replacement was sent to me within a day of my returning it. Top marks and decent prices”

Helpful Report

Posted 6 years ago

Hi there David! Thanks for taking the time to let us know we were helpful, it's great to hear! I hope we see you in the future, give us a shout if you need any tips or advice! - Hayleigh

Posted 6 years ago

“I wanted the sgian dubh for our son's birthday (5th April) and ordered it early March. I understand that the snow held up delivery of supplies but I was assured that it would be sent immediately after Easter. However, when I phoned on 4th April, it was still not ready due to a machine breaking down. It was despatched on 9th April by Special Delivery but whoever addressed it left off the T on our post code (TN12 9TT) so it went to N12 (Finchley) so we didn't receive it until 11th April!”

Helpful Report

Posted 6 years ago

Hey Jennifer, thanks for taking the time to leave us a review. We really did drop the ball on this one and I'm sorry for that. We don't run into problems very often and unfortunately it seems everything that could have gone wrong did. We did have an issue with the supply of materials and machinery not working and then as you say a mistake with the postage label. I'm pleased to hear that you were happy with the sgian dubh when it did make it to you and I hope it was a well received gift for your son. Really sorry about the delay in getting this to you ~Rachel

Posted 6 years ago

“The 2 sporrans we ordered were of high quality and exactly as shown on the website. I would definitely recommend the Kilt Society to anyone thinking of purchasing highland apparel”

Helpful Report

Posted 6 years ago

Hi there Sally! Cheers for leaving us a great review! How fantastic to hear you'll be recommending us to friends/family, what a compliment!. Tell them to give me a shout if need any tips or advice ~Rachel

Posted 6 years ago

“I have shopped here several times and they are always most helpful. The unit in Jane Street may not be posh but the customer service is 100 percent.”

Helpful Report

Posted 6 years ago

Hi there! Great to see your review with us! We used to be on Jane Street but we've moved to a much nicer premise on Great Junction Street. Although we're not a store you're always welcome to stop by and collect! - Hope we see you again - Hayleigh

Posted 6 years ago

“Lovely recycled wool blanket. Soft and warm with beautiful colours.”

Helpful Report

Posted 6 years ago

Hi there Tovah! Cheers for leaving us such a great review! Fantastic to hear that you're happy with your new order and you're impressed with the quality - Hayleigh

Posted 6 years ago

“Fast action, super products. Thank you”

Helpful Report

Posted 6 years ago

Hi there Milan! Thanks for letting us know your parcel is with you (great that it's so quick). Our warehouse team are pretty sharp and so are our couriers. Fantastic to hear you've checked things out and everything is looking good. Give me a shout if you need any help or advice along the way ~ Hayleigh

Posted 6 years ago

“The kilt pin has been well received, it is lovely and very fine, perfect for a tweed kilt. Many thanks for taking good care and giving best service. Yours, Béril”

Helpful Report

Posted 6 years ago

Hi there Beril! Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~ Hayleigh

Posted 6 years ago

“Fantastic service, top quality kilt better than u was expecting, reasonable prices and great delivery turn around. All doing great service will be back very soon to order my bext piece. As a piper in a kilt everyday things get worn down quickly. Items which are expensive to replace and very long delivery times is now a problem of the past for me. Thank you.”

Helpful Report

Posted 6 years ago

Hi there ! Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~Rachel

Posted 6 years ago

“swift delivery, in good order, safely wrapped”

Helpful Report

Posted 6 years ago

Hey Rudi, Pleased to hear your order made it to you so quickly and you were pleased with everything. Thanks for your review ~Rachel

Posted 6 years ago

“Ordered a jacket and waistcoat but it was too large. Free return and reordered without any problems. Staff member online was very helpful.”

Helpful Report

Posted 6 years ago

Hey Anthony, So pleased to hear we were able to help. Thanks for trusting us with your order ~Rachel

Posted 6 years ago

“Really very impressed with the jacket and waistcoat. Well made, great fit and above all looks fantastic. Well worth the wait.”

Helpful Report

Posted 6 years ago

Hi there James! Cheers for leaving us such a great review! Fantastic to hear that you're happy with your new order and you're impressed with the quality. Give me a shout if you ever need any further help or advice ~ Hayleigh

Posted 6 years ago

“Order was a breamar jacket and kilt. Sizing is good, materials are good, nice fit, nice feel. The order appears to have been filled from stock, because there was just one day between placing the order and it arriving in on my doorstep in The Netherlands. Even so, very impressive delivery time for a standard delivery. A lesser point is the packaging. A previous order (argyle jacket) arrived very neatly packaged in a suit carrier. The breamar jacket and kilt arrived just wrapped in cardboard and got crumpled in transit. They needed dry cleaning (and subsequent ironing). Which was a pity and somewhat inconvenient. Maybe you can revert to using a simple plastic suit carrier for packaging?”

Helpful Report

Posted 6 years ago

Hi there Reiner! Great to hear your new order got to you so quickly. We try our best to be as fast and efficient as possible so you can get wearing your new items. It's a shame it was damaged in transit, we don't get this feedback very often but we are always looking to improve our packing so this is is avoided in future. Thanks for taking the time to leave a review and I hope we see you again! - Hayleigh

Posted 6 years ago

“More than happy with my breamar kilt package, looks way more expensive than it is. Kit was missing kilt pin, sent an email and was sorted within 2 hours and received the next day. Would definitely recommend and will use again.”

Helpful Report

Posted 6 years ago

Hi there Lake! Cheers for taking the time to leave us a review! Great to hear you are happy with your new order and would use us again. Give me a shout if I can help you out in the future ~ Hayleigh

Posted 6 years ago

“Just received my nice new Braemar Waiscoat and Jacket, fits just perfectly, arrived very quickly and am looking forward to wearing out at my friends wedding. Once again another great service from Kilt Society and superb product.”

Helpful Report

Posted 6 years ago

Hi there Kenny! Thanks for letting us know your parcel is with you (great that it's so quick). Our warehouse team are pretty sharp and so are our couriers. Fantastic to hear you've checked things out and everything is looking good. Give me a shout if you need any help or advice along the way ~ Hayleigh

Posted 6 years ago

“Just received my Claddagh Targe and Celtic Embossed Sporrans Great value for money, beautiful product I have previously bought a Sgian Dubh and a Belt Really impressed by the quality of all the items and your service Thank you”

Helpful Report

Posted 6 years ago

Hi there John! Cheers for leaving us such a great review! Fantastic to hear that you're happy with your new order and you're impressed with the quality. Give me a shout if you ever need any further help or advice ~ Hayleigh

Posted 6 years ago

“Excellent quality Kilt, very prompt service, thank you.”

Helpful Report

Posted 6 years ago

Hi there! Great to hear you were happy with your new order and also with the Kilt Society service - we try our best. Thanks for taking the time to leave us a review ~ Hayleigh

Posted 6 years ago

Kilt Society is rated 4.8 based on 5,811 reviews