Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.71

4.7 Rating 1,121 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 8th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1 star and that's being nice my product was awful I've been intouch with customer service regarding it”

Helpful Report

Hi Jodie, Really sorry to see that you have problem with our products, and we can confirm your order has been fully refund on 8th July. We are sincerely apologize for any inconvenience caused by this matters. Regards, smallsmart.co.uk

“We were disappointed that the kitchen we ordered for our son's fist birthday was scratched in various places. It wasn't until my husband built it that we noticed several scratches and marks on many of the pieces. We only didn't send it back because he spent hours building it in the first place. Such a shame as it's a wonderful little kitchen and put together wonderfully, my son loves it, but I was just upset it arrived scratched.”

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“My son loves his new slide! I put a picture up and lots of people have been asking me where it’s from and commenting how lovely it is. Great delivery will definitely recommend and order from you again.”

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“Very easy when ordering and kitchen came very quick”

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“Great price, lovely item and fast delivery!”

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“Prompt and excellent services”

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“Reccomded by a friend great items at a fantastic sale price just wish I ordered more and it had a lower free delivery as wished I ordered more after purchase. Received very quickly fab quality”

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“Most impressed with the speed with which my order was filled and received. Could not have been quicker. Great service at a very competitive price. Will definitely use Small Smart again”

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“Arrived quickly, product as seen.”

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“unfortunately the item I had ordered arrived damaged but the customer service I received for the return of my item was excellent. The calls were straightforward and emails were prompt, I was able to package the item up and return it easily with peace.”

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“Brilliant goods”

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“100% recommend this website. Iv just bought the Allis Plume Pushchair and love it.”

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“Good product, he loved it.”

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“Excellent products and service!!! Thank you!”

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“Bought this for a gift for a family friend, looks amazing great value for money . Really impressed with the quick service.”

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“Great service delivered very quickly , would use again Shame the rain cover is out of stock . As really wanted the rain cover to complete my purchase”

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“Fantastic experience from start to finish. Order a kitchen for granddaughter on Thursday at 3pm and it was delivered in less than 24 hours. Great quality. Thank you so much, she loves it.”

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“Bought wee play mat for my Niece and she loves it.”

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“Very quick delivery even just after cut off time I got delivery the next day. Kitchen we purchased is ok, thought it would be bigger but it’s smaller than the ikea kitchen, however with more features ie fridge , microwave etc. It took ages to put together so many screws and all my husband who is a builder said it’s easier putting together a real kitchen but with all the safety requirements I can understand why kind of. Anyway on day 3 I came in to find the fridge door off the hinges which makes no sense was I have a 14month old baby so she could not have been tugging that much. Asides from that very pretty kitchen.”

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“Very quick delivery. The kitchen is wonderful. It was easy to build and our son absolutely loves it.”

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Small Smart is rated 4.7 based on 1,121 reviews