Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.71

4.7 Rating 1,111 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 8th September 2024

Anonymous

Anonymous // 01/01/2019

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“Order was delivered on time as was confirmed. I made an error when I placed the order but the customer service was fantastic, they put it right! Marvellous team and their website!!”

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“Good item, easy to build and looks great!”

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“Lovely item, best price on the market”

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“We purchased this item for new baby, we received exactly what we ordered online, quality perfect and delivery so quick. Thanks”

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“Good quick delivery of order!”

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“I ordered an item which was really hard to find. I was delighted to receive it quickly and well packaged. Thank you”

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“Fantastic kitchen, fast delivery highly recommended,”

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“Lovely fast and efficient service. Daughter very pleased with item. Definitely would use again, thank you!”

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“Prompt delivery. Easy ordering process. Items packaged well and arrived in good condition.”

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“Very poor customer service, would not recommend. Despite this item being marked as delivered it never was. Having checked with our neighbours I got in touch with Small Smart who said and I quote "once tracking says delivered then that's it". Royal mail are also ignoring all emails regarding this order so I am stuck having paid for something which never arrived and no assistance from the sender at all. Very poor customer service.”

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“So impressed with this play kitchen. It took some time to assemble but is worth the effort and really lovely quality. It looks absolutely gorgeous and my little girl loves playing with it already.”

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“It’s just lovely”

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“Arrived promptly. I am delighted with my purchase. Thank you”

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“Very cute and arrived very promptly Thankyou”

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“Lovely quality, colour is so pretty and perfect. The delivery was shockingly fast considering the busy Christmas and New Years Period. I would 100% recommend this kitchen and prompt service.”

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“Quick delivery, product packaged well and competitive price!”

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“Damages item and poorly made. Very upset.”

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“Best company I have ever dealt with… thank you.”

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“Great shop! Quick delivery! Great service too!”

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“I'm sure my grandson will enjoy playing with the gym. however, he's not due to arrive until next week.”

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Small Smart is rated 4.7 based on 1,111 reviews