Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.71

4.7 Rating 1,111 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

Write Your review

Tell us how Small Smart made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Small Smart 5 star review on 8th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It needs to arrive first, before I can review.”

Helpful Report

Hi Darren, Thanks for the feedback, and according to the UPS tracking your item has been delivered on 19th Oct at 10:29am, therefore please contact our customer services, and we will try our very best to help you out and find out what was going on. Regards, Smallsmart

“Beautiful ❤️”

Helpful Report

“Really pleased with Small Smart purchase - great price and really quick delivery”

Helpful Report

“Staff excellent when checking on product. Brilliant next day delivery by UPS Prices unbelievable. Thank you Will use again.”

Helpful Report

“Amazing product! It arrived quickly, even on standard delivery, has so many compartments to help keep everything you need for baby organised. Something I was really keen to have with my nappy changing bag. Great quality item and holds a LOT of stuff!”

Helpful Report

“The order was processed and delivered with great speed! Price was good too!”

Helpful Report

“Service and celjvery was excellent from beginning to end. Would certainly use this company again”

Helpful Report

“Unfortunately when I received the mini kitchen I had ordered it turned out to be an ice cream stand. I telephoned Small Smart and spoke to a very kind, helpful and understanding gentleman who said he would pt the kitchen in the post that day and apologised profusely for the mistake.”

Helpful Report

“Good quality and easy to assemble, this play shop is perfect for interactive play.”

Helpful Report

“Really well made little shop. Good quality materials. Excellent service arrived within a couple of days”

Helpful Report

“Pleased with product apart some excess on inside of van ,which is a shame”

Helpful Report

“Such a lovely kitchen! So sturdy and perfect size. Instructions were super easy and it came as and when it should! Perfect”

Helpful Report

“Arrived within a couple of days of ordering, I’ve not opened them yet as it’s for my daughters birthday which is in a couple of weeks”

Helpful Report

“Package came squashed and damaged :(”

Helpful Report

“Fabulous service”

Helpful Report

“Product is lovely but the wrong colour was sent. I needed it for a birthday gift so couldn’t return it and get a replacement in time.”

Helpful Report

“Excellent quality train set. Couldn’t ask for a better product. My son absolutely loves it. I thoroughly recommend this company.”

Helpful Report

“Got a bargain with a car seat ive been looking at buying for weeks! Managed to get it from here for nearly half the price as it was everywhere else, also arrived within 48 hours! Thankyou :)”

Helpful Report

“Really great service. Arrived earlier than hoped for and better than expected. What more can I say!”

Helpful Report

“Very pleased with my purchase, and the customer service I received - a small problem with my order was resolved quickly and pleasantly.”

Helpful Report

Small Smart is rated 4.7 based on 1,111 reviews