Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.71

4.7 Rating 1,120 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 8th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The kitchen was easy to put together and looks good, however there are a few water marks on the wood and the tap split when putting it together.”

Helpful Report

“Goods were well packed and easily put together. Well made and we were very pleased.”

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“I absolutely love our shop. I couldn’t find anything similar and high quality anywhere else. Fast delivery and really well packaged. I’m rubbish at assembling things, but this took me 10 minutes. Beautiful finish on the wood, chunky and really attractive, versatile shop. We’ve been selling food one day, tools the next, and today we will sell toys. Excellent price too. The shop can also be really easily dismantled for storage or transporting.”

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“Good service”

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“Not opened them yet as spoons are for my grandson who will get them next time he visits. The kitchen is for his Christmas so won’t be built until December 26 but instructions look easy to follow and all the parts are packaged well”

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“Encountered no problems during ordering process. Item arrived by Royal Mail a couple of days later than stated but that was not a problem as item was a Christmas present. Item ie Minidream Baby Playmat Baby Musical Gym - Safari was described - Excellent product - Value for money - Can recommend.”

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“Perfect size for my 2 year old. Really easy to put together and seems really sturdy”

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“It needs to arrive first, before I can review.”

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Hi Darren, Thanks for the feedback, and according to the UPS tracking your item has been delivered on 19th Oct at 10:29am, therefore please contact our customer services, and we will try our very best to help you out and find out what was going on. Regards, Smallsmart

“Beautiful ❤️”

Helpful Report

“Really pleased with Small Smart purchase - great price and really quick delivery”

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“Staff excellent when checking on product. Brilliant next day delivery by UPS Prices unbelievable. Thank you Will use again.”

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“Amazing product! It arrived quickly, even on standard delivery, has so many compartments to help keep everything you need for baby organised. Something I was really keen to have with my nappy changing bag. Great quality item and holds a LOT of stuff!”

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“The order was processed and delivered with great speed! Price was good too!”

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“Service and celjvery was excellent from beginning to end. Would certainly use this company again”

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“Unfortunately when I received the mini kitchen I had ordered it turned out to be an ice cream stand. I telephoned Small Smart and spoke to a very kind, helpful and understanding gentleman who said he would pt the kitchen in the post that day and apologised profusely for the mistake.”

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“Good quality and easy to assemble, this play shop is perfect for interactive play.”

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“Really well made little shop. Good quality materials. Excellent service arrived within a couple of days”

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“Pleased with product apart some excess on inside of van ,which is a shame”

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“Such a lovely kitchen! So sturdy and perfect size. Instructions were super easy and it came as and when it should! Perfect”

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“Arrived within a couple of days of ordering, I’ve not opened them yet as it’s for my daughters birthday which is in a couple of weeks”

Helpful Report

Small Smart is rated 4.7 based on 1,120 reviews