Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.71

4.7 Rating 1,115 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 8th September 2024

Anonymous

Anonymous // 01/01/2019

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“5* seller 5* customer service I highly recommend this company”

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“Excellent service and high quality products”

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“Lovely mobile but unfortunately didn’t fit on the cot that it was bought for🙁”

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“Lovely item! My granddaughter loves it. Super easy to assemble too.”

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“Package came quickly and efficiently. Price was super competitive alongside bigger retailers.”

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“Delivery was as expected. Excellent quality product, fine finish. Timely updates on package shipment.”

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“Amazing price and great quality.”

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“Great service, item was delivered free delivery the next day.”

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“So easy and fast for the delivery”

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“Very cute bag beautiful design and amazing quality”

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“We ordered a kitchen for our 3 year old grandson and I know he is going to love it. I wanted to congratulate you on having really clear, well labeled instructions and parts! It did take a couple of hours to put together, but I would have expected that as lots of detail and parts, however, the process was super easy! Looks great made up!!”

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“Quick postage and great product. Very happy.”

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“Such a beautiful item but the experience was let down by the packaging - my parcel was ripped when it arrived (possibly the fault of the delivery company) and I had expected my item to be wrapped in tissue and perhaps a card with the retailers name on, as many retailers do with quality items usually bought as gifts. I didn't get any of that, just the soft toy inside a ripped envelope. The item I bought was lovely though.”

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“I am really pleased with the items I got. The quality is superb and delivery was quick”

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“Delighted with quality of product and efficiency of company”

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“Really love this”

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“Very quick service. Product good quality and lots of sensory toys .”

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“Very good customer service. Delivered the next day A*”

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“My daughter has Autism and will only wear the exact same pair of Lelli Kelly school shoes. Thankfully I managed to find them stocked with Small Smart and at a discounted price too! Delivery was fast and within their timescale, customer service responded to my query regarding returns within a couple of hours (out of standard hours too!) You do have to pay for the return postage yourselves but isn’t a huge problem. I returned and reordered half a size bigger without any issues. Will definitely purchase from again.”

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“Wonderful product, well packaged with fast dispatch and delivery. Highly recommended.”

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Small Smart is rated 4.7 based on 1,115 reviews