Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.71

4.7 Rating 1,111 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 8th September 2024

Anonymous

Anonymous // 01/01/2019

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“My order was taken , money taken , but no confirmation email or correspondence at all. I was worried that I had lost my money with no parcel . I did not know when to be in to receive my delivery , but thankfully it came quite late one evening”

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“Nice little piece”

Small Smart 5 star review on 12th October 2022

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“The item ( playmat) was as described and at a competitive price . Arrived within a couple of days and was well packaged. A happy customer.”

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“A lot smaller than I thought when I received it. It appears to look much bigger on the website.”

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“Hi all, With this being a Christmas gift I have not opened it yet but I have had your products before, there always well made good value for money and well liked by my Grand children.”

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“One of the kitchen legs had a big crack down it when it arrived”

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“Brilliant product - high quality and does the job. Highly recommend.”

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“Ordered the kitchen to have various damaged or missing parts! When I called up customer services the Man I spoke to, was very rude, and started raising his voice over me, and not letting me speak. Not the kind of customer service you expect when spending £100+. He put the phone down on me. When I phoned back, and he said he’d put the phone down again. Who does that? So rude. Will not be ordering from this company again.”

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“First time using this company. Ordered a storage table and chairs. The table top is damaged at the corner and one of the poles is missing. Emailed the company but have yet to have a response. I’m disappointed.”

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“Quick delivery, easy to assemble fantastic quality very sturdy my daughter loves it.”

Small Smart 5 star review on 20th August 2022

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“Slight issue with delivery which was quickly resolved by Felix.”

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“Quick delivvery. My Little one loves the toys . Thank You”

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“Great product and really simple to assemble!”

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“Simple and fast service. Lovely products!”

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“Item arrived really quickly!”

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“whilst the product was pre set out and clearly marked it did take a little longer than we expected to assemble. but it is good once completed”

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“Service was excellent and my order arrived within a couple of days. I was kept informed by email regarding delivery so knew when it would arrive.”

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“The play kitchen arrived quickly and the quality of the product is great. However, pots and pans which were shown on the images (even to the extent of an entire photo just displaying the accessories) but no such items arrived with the kitchen. It was disappointing as I’ve now got to spend additional money on finding and ordering some pans to go with my sons kitchen.”

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“Fast delivery. Wooden kitchen is really quality. The easiest flat pack I’ve ever put together. Everything was numbered and lines up well. Very happy.”

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“Great prices and super quick delivery”

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Small Smart is rated 4.7 based on 1,111 reviews