Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.71

4.7 Rating 1,111 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 8th September 2024

Anonymous

Anonymous // 01/01/2019

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“Brilliant service and love the product”

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“All my dealings have been very successful.”

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“Kitchen was lovely and was delivered fast with DPD my daughter loves it!”

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“Not set up yet, waiting to finishing decorating my childrens room. Delivery was speedy”

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“Fantastic service and a great toddler kitchen”

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“Our parcel was delivered but sadly stolen. Yodel left it on our doorstep, and it was then stolen by a bystander. We have captured the theft from our digital doorbell. I'm not sure what the appropriate review is for a situation like this, as it's by no means Small Smart's fault for the theft. However, I was disappointed with how the situation was handled. I was simply told to contact the police, which is not helpful in the slightest. The help I was hoping to receive was either some kind of willingness to address the situation with Yodel as they didn't even try to deliver to our neighbour or a safe place, it was just left on our doorstep. I was also disappointed in any lack of sympathy in my situation, as this was my son's Christmas gift and we're now £55 short with no Christmas gift.”

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“Product was delivered very quickly, and matched description”

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“Love the product . It is a Christmas present, but I am sure they will love it!”

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“I emailed with a query and got my answer straight away. Wish all companies were like that.”

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“Lovely product, the kitchen is beautiful, quick and simple order and dispatch, my little one is going to love it. Few complaints about the courier not attempting delivery to my home address and taking it directly to a collection point for me to collect and try to carry home”

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“great product and great value”

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“Delivered promptly and good price”

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“Amazing”

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“Absolutely amazing”

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“Very good qualty and range, decent prices, and speedy delivery.”

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“Hi one of the legs is broken when we opened It up. are you able to send a new one please”

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As the new arch has been sent to you, please let us know if there is anything else that we could help with, many thanks.

“I’m very pleased with this lovely toy and I’m sure my 4 year old granddaughter will feel the same. We’ve purchased several toys in the range and they are all well made and we’ve been very satisfied.”

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“Easy to order, great communication and fast delivery. Reasonably priced, great service and I will certainly shop with you again. Thank you! Slight problem...your submit feedback button on the email doesn't work”

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“I never got the product, I’ve sent two emails, I got a charge on my card and no answer from the website or neither any other kind of support!!”

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“Good quality and good service!”

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Small Smart is rated 4.7 based on 1,111 reviews