Small Smart Reviews

Name: Small Smart
Address: Unit 14, Birmingham Trade Park,, Kingsbury Road,, Birmingham, Birmingham
Rating: 4.71

4.7 Rating 1,111 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

Location:

Unit 14, Birmingham Trade Park,,
Kingsbury Road,,
Birmingham
Birmingham
B24 9PS

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Small Smart 5 star review on 8th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great place! We got our order swiftly. The quality is pretty good for the price. Overall i am very happy with my purchase. I had ordered for the kids kitchen set and i found the best deal here and the product is great. The assembling took me 4hrs but i assume its the case with most kitchen set.”

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“My 2 year old loves it!”

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“They are an appalling company and I would never use them again. I purchased a teepee tent which was faulty and after sending it back they claimed it wasn’t and refused to give me all of my money back. Their customer service leaves a lot to be desired for and they are very unhelpful. Be warned they are not a reputable company therefore I would warn everyone to stay away. In the process of taking the matter further, so if you have a faulty item, learn from my lesson, take a VIDEO as proof otherwise it will fall down to your word against theirs and as a small company no one has really heard of there isn’t much else you can do to escalate the matter other than something formal (which albeit time consuming you have to do out of principle)”

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“Quick delivery, quality product at a fair price”

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“On time, good price.”

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“Excellent quality product, Speedy delivery, very well packaged”

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“Great, my son is really happy”

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“Easy and quick.”

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“Brilliant wooden , sturdy kitchen. Brought this for my Daughters 2nd birthday and she loves it , even my 5 year old son plays with it. Comes flat packed and took about an hour to put together”

Small Smart 5 star review on 13th May 2021

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“Fast delivery! We loved the kitchen... the kids definitely love it more! Really good quality and sturdy, it will last a long time for sure.”

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“I took a chance on ordering from this company (I've not come across them before but they had the cheapest price for the pushchair I wanted, plus a discount code). I've been really pleased with the experience, they sent lots of dispatch email updates. Ordered on a Thursday, received the following Tuesday (probably would have come even earlier if it weren't for a bank holiday). Item was exactly as described, would recommend Small Smart based on this experience.”

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“I was so pleased to find the gold A little lovely company banner, I’ve never seen one before, it was perfect to go alongside my other banners. Good price and speedy delivery. Well packaged.”

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“Very good company to use ,loved the baby mobile that I purchased. Very prompt delivery and would recommend them.”

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“Efficient thank you.”

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“Stylish, cute & practical product for my baby’s nursery, good value and smooth service & delivery - what’s not to like!”

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“Very efficient service from easy ordering,kept notified of order status and speedy delivery. Very pleased with the toy kitchen once assembled.Good quality and lots of lifelike features. The only negative would be that it was smaller than expected but it suits our 1 year old granddaughter.”

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“My granddaughter loves it”

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“Lovely kitchen but took two of us 3 hours to build”

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“Very sturdy.”

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“I’ve bought a few things from this company as gifts for my grandchildren and the service is very quick and more importantly I have found the quality of the purchases really good. If quality is very important to you, like it is for me, then this is the company to order from. Their designs are contemporary and beautiful and full of quality.”

Helpful Report

Small Smart is rated 4.7 based on 1,111 reviews