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Kids Pass Reviews

2.2 Rating 240 Reviews
28 %
of reviewers recommend Kids Pass
2.2
Based on 240 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Refunds Process
Difficult
Kids Pass 1 star review on 5th April 2022
Anonymous
Kids Pass 1 star review on 11th March 2021
Byron
Anonymous
Anonymous  // 01/01/2019
Saved over £200 on 6 hotel bookings through Kids Pass much cheaper than booking.com worth my £2 a month
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Posted 5 years ago
Tried this on the “£1 for 30 days” to make sure our local cinemas were available and they had the big theme parks like Blackpool etc. They have absolutely everything you can think of, with better savings than I have found anywhere else. Continued after the trial and now pay £2.99 a month which I think is really good value considering what you save. Would recommend!
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Posted 5 years ago
Very impressed by the savings on cinema and that they seem to have all the cinemas offered.
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Posted 5 years ago
Kids pass are an absolute waste of money and a con! They took the money out of my account despite emailing to cancel.. I got told to email someone else to complain then someone.. I dont have time to keep messing about so had to leave it. Keep my £40 of you need it that much.. anyways most of the discounts on kids pass you can get online anyway if you look!
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Posted 5 years ago
saved a fortune over Christmas at the local cinema with all the tribe. It’s only £1 for the first month and then £2.99 a month. I think we’ve saved over £70 already!
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Posted 5 years ago
I saved £120 this year on cinema alone. Even tho it's called kids pass you can still buy just adult tickets. Have also used it for discounts on holidays, days out and food. It's worth the fee.
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Posted 5 years ago
TERRIBLE AVOID caught out like many others on here with £1 trial. Cancelled on expiry date was sent cancellation email still took £39 from my account! Will not refund me my money as they say that they require more notice. No reminder emails this cancellation period is buried in the small print. This company has traded far too long like this. I don’t understand why they are getting away with these unethical tactics.
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Posted 5 years ago
This is the best place i've found to get the cheaped gift cards on the net
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Posted 5 years ago
Shocking BEWARE. I am now pursuing a reimbursement for shocking service. One of the Odeon deals was £16 for a family of four trip to the cinema. So very small print says you cannot include ‘Frozen’ but when I logged onto the website for the Odeon in epsom there were NO films playing that were PG or U rated in the time frame. So I can’t actually go with my u12 kids to ANY film. When I requested a refund they told me they wouldn’t. I am now contacting trading standards for false advertising.
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Posted 5 years ago
I don't know what all these negative reviews are about? YOU GOT CHARGED BECUASE YOU FORGOT TO CANCEL YOUR £1 TRIAL?? That's the SAME with Netflix, Spotify, ANYTHING! So MAYBE look after your finances better and look when you need to cancel by! How is that the company's fault? It's yours 100% for forgetting to cancel!!! I LOVE Kids Pass and use it every weekend with the kids, it gives us so many amazing ideas on what to do and saves us SO much money on so many activities! What's not to love?
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Posted 5 years ago
Avoid - As unfortunately many have, I tried the £1 free trial. I understood the terms and conditions and having saved 30p and had offers unavailable knew it was indeed too good to be true so cancelled days after joining - well before my renewal date. And guess what happened...the date came around and they took £39.99 anyway. Having rung and been told to email the email team then decided to then send rude copy and pasted emails basically dismissing me and telling me no cancelation was logged - yet they can see I did log on and leave feedback (which is part of the cancelation process!!) so they can see that I did cancel - but they don't want to refund so persist in failing the customer rights act where they are putting me at an unfair advantage to claim a refund because they want me to incur further costs to myself by posting letters and proof....this proof is an email they never sent! So other than my word what proof do I have. Awful customer service, awful discounts, just awful. Too many people have been done by this website. It is sickening. And by the looks of it they are using our money to pay for positive reviews so more people get sucked in. Disgraceful. Don't even want to give 1 star but I have to.
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Posted 5 years ago
Horrible unpractical website, where you can't easily choose the deals you are looking for, and bad offers, same money you pay if you book directly. Complete waste of money, don't even try!
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Posted 5 years ago
We used it for my 8 year old’s birthday party to take 12 very excited monkeys to the pics. Big saving for a single Mum, and would recommend!
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Posted 5 years ago
No consideration to refund . No cancellation via the mobile app which I used to sign up on. Classic Subscription traps.
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Posted 5 years ago
Kids Pass-Avoid!!! They don't send a reminder before they swipe your renewal and then they refuse to refund your money because they say it's in their terms and conditions. I guess it's legal, but pretty unethical. They must make a fortune in this way which is wrong.
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Posted 5 years ago
We live in Tenerife but spend 3 weeks every summer here, so enjoyed the £1 trial last year, cancelled online within the trail period and received instant cancellation email. As you can only have the trial once we joined again this summer on a monthly membership, which we enjoyed and then cancelled with no problem online and again received an instant cancellation email. We like it as it has all of the cinemas, not just Odeon and Vue, and the days out deals are valid on weekends and throughout the school holidays for our gran kids.
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Posted 5 years ago
Same as many others here. Tried for £1, wasn't for me so I DID cancel online. However, they have charged me anyway for a full year a few weeks later. I have contacted them and apparently my online cancellation 'did not go through properly, as I did not receive a follow-up cancellation email' (how am I supposed to know this!!!). They are now refusing to refund a 2 day old membership that has not been used. Keep well away!
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Posted 5 years ago
Found this useful little app for cinema and days out. Would recommend!
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Posted 5 years ago
i like the prezzo and frankie disocounts
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Posted 5 years ago
i like the prezzo and frankie disocounts
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Posted 5 years ago
Kids Pass is rated 2.2 based on 240 reviews