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Kids Pass Reviews

2.2 Rating 240 Reviews
28 %
of reviewers recommend Kids Pass
2.2
Based on 240 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Refunds Process
Difficult
Kids Pass 1 star review on 5th April 2022
Anonymous
Kids Pass 1 star review on 11th March 2021
Byron
Anonymous
Anonymous  // 01/01/2019
Love my kidspass - load of offers in my area
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Posted 5 years ago
Do not use.I cancelled the membership as useless. I had tried to book the pleasure beach and they had no vouchers left. Then I went to book the odeon but it turned out cheaper to just go to odeon on the day and get tickets. But they still have taken 39.99 out of my account and refuse to refund me.
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Posted 5 years ago
**Do Not Use This Company!** They will sign you up for 1 pound trial then when you cancel it they’ll charge you £39.99 for a year! They are preying on families who don’t have a lot of money to spend on things in the first place which is why they take up the £1 trial. Absolutely despicable, this company should be shut down.
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Posted 5 years ago
My baby's seriously ill in hospital so I've forgot to cancel with my mind being else where but they still won't refund me. Horrible company the worst thing is there's nothing in my area i can do through this so I've never used it!! Absalout rubbish AVOID!!!!
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Posted 5 years ago
Total scam. They know what they're doing and I've been caught out among many other people on here. Paid £1 for my trial, after realising there's nothing in my area included in the offers I cancelled it, well at least I thought I had. I clicked on the 'cancel my account' button thinking that was all I needed to do. No, you need to scroll down past the offers on the next page and click the cancel button again, then repeat that action on the following two pages. That's FOUR PAGES you need to press cancel on. I'm a busy mum, if I press a cancel button, that should be enough. I'll hold my hands up and admit I didn't check the next page well enough, but that's their cunning, scheming plan. IF A COMPANY HAS TO SCHEME TO GET YOUR MONEY THEN THEY'RE OBVIOUSLY NOT WORTH PAYING FOR. Obviously they won't give me my money back as they're thieving b******* and have the customer service to match it. Out of principle I'll be spreading the word far and wide to avoid this company.
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Posted 5 years ago
O STARS! DO NOT USE KIDSPASS IT IS A CON! i signed up for 1 month for £1 to try. They then took the full £39.99 from my account and refuse to refund it saying I subscribed for a year. The offers are useless to my area and there are no real speail offers that you can't get from anywhere else for free! DO NOT USE KIDSPASS IT IS A CON!
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Posted 5 years ago
Saved £12.40 on cinema tickets and £45 on drayton manor tickets love the app and have recommended to friends and family
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Posted 5 years ago
Saved £12.40 on my cinema tickets and last month saved £47 on drayton manor tickets, love the kids pass app and have recommended to friends and family
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Posted 5 years ago
This company rips you off and auto renews, there's no way to get your money back. All the offers are cheaper if you go directly to the original company. Save your time, money and sanity from this awful company. I want to leave 0 stars.
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Posted 5 years ago
This company rips you off and auto renews, there's no way to get your money back. All the offers are cheaper if you go directly to the original company. Save your time, money and sanity from this awful company. I want to leave 0 stars.
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Posted 5 years ago
AVOID THIS COMPANY LIKE THE PLAQUE. HAVE TAKEN A SUBSCRIPTION CHARGE FROM MY ACCOUNT EVEN THOUGH I CANCELLED AND NO CHANCE OF GETTING MONEY BACK. PLEASE AVOID AVOID AVOID
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Posted 5 years ago
Fab deals on days out and cinema but could do with more restaurants
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Posted 5 years ago
great pass
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Posted 5 years ago
This has saved me a fortune over the summer. Looking forward to hitting blackpool pleasure beach with the illuminations on going!
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Posted 5 years ago
I have evidence that they got my cancellation before the time and date. They completely ignore me and wants me to write a hand written letter to make it more complicated. Avoid avoid avoid! LittleBird family pass is waaaayyy better! I signed up with LittleBird the exact same time as Kidspass for £1 30 day trial and had to cancel. However, their offers are much better, user friendly website and no fuss about cancellation.
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Posted 5 years ago
signed up and tried to cancel within 2 week as i never used the app. sent 3 emails to confirm cancellation and they deny ever getting them. £39.99 charged today and im not happy. CON SITE STAY AWAY!!!
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Posted 5 years ago
Signed up for £1 trial, cancelled immediately, still charged me £39.99, do they think they will get away with this?
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Posted 5 years ago
Complete con artists Signed up for the months trial and cancelled but still too £39.99 and deny all knowledge of cancellation. Also the passes I wanted were not available so waste of money
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Posted 5 years ago
best cinema price i've found this holiday
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Posted 5 years ago
great for the holidays
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Posted 5 years ago
Kids Pass is rated 2.2 based on 240 reviews