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Kiddies Kingdom Reviews

3.1 Rating 456 Reviews
52 %
of reviewers recommend Kiddies Kingdom
3.1
Based on 456 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
Greater than 74%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Kiddies Kingdom Reviews
Product arrived quicker than advised at point of order. Great service no problems at all!! Will definitely look to use again for our next purchase
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Posted 5 years ago
Impressed with communication and quick delivery of order. Cot exactly as pictured on website, nicely packed and delivered on time.
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Posted 5 years ago
Unbelievable deal and the service was amazing. Order placed on Saturday and delivered Tuesday when other stores were quoting 12 weeks.
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Posted 5 years ago
Very good price for an quality product. Delivered quickly.
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Posted 5 years ago
Fast shipping, amazing product ! I bought Cosatto Giggle 2 Travel Sistem in a bargain price! Everything is packed perfectly. Well done!
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Posted 5 years ago
Such a great customer service. Next day delivery with no issues at all. Thank you for your help.
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Posted 5 years ago
Really nice and easy to use! We love the colour and looks better in real life. Really happy with our purchase!!
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Posted 5 years ago
Fast delivery and excellent communication. I ordered the Cybex Q3-Fix, the item was as described and the box arrived with no damage. Very impressed and highly recommend.
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Posted 5 years ago
Great prices & excellent service.
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Posted 5 years ago
Excellent price for my joie 360 spin! Arrived before they said it would.
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Posted 5 years ago
Website very easy to use. Great company, no issues at all. Great communiction - emails to notify when the items were dispatched and when they would be arriving. Items arrived very quickly also. Amazing service. Would recommend and definitely shop here again.
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Posted 5 years ago
Bought obaby cot and doona pram. Both lovely and quick delivery.
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Posted 5 years ago
Great for school runs Easy to use
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Posted 5 years ago
I have purchased an Obaby wardrobe for my son from Kiddies Kingdom. After about two weeks the wardrobe fall apart, the hanging rail fall off, the wardrobe did not hold together and a dust like powder was coming out from the holes. Like the inside was filled with wood-dust. I am guessing this is the reason theparts could not hold it together. I have immediately contacted Kiddies Kingdom and we have exchanged several emails. They took a really long time to respond to each email. It went on for over a month. First they said they will replace the faulty parts then they changed they mind and said the wardrobe was misused and would not provide anything!? Well I used it to hang my 1 year old clothes, nothing else. My guess is they did not have that model/color anymore. Now I am stuck with a useless wardrobe without a hanging rail. As it did not hold together for safety reasons we took it apart. I did not want it to fell on my 1 year old. The wardrobe parts are now blocking my hallway, my money is gone and my sons clothes are in a box. Kiddies Kingdom went silent, they do not want to do anything about it. I really regret buying from them. I wish I would have bought from Argos or Amazon which have so much better customer service. The wardrobe was pricey they cant seriously thing I will let it go. I have already contacted CBA and TS, if necessary I will go to court with these fraudsters.
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Posted 5 years ago
Fantastic price and an excellent service!
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Posted 5 years ago
Very quick delivery, great price! Very helpful customer service too. Would definitely recommend to friends and family and would use them again without a doubt
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Posted 5 years ago
Excellent service. Deliver was scheduled so no waiting around for days and was free too. My baby a I love the new buggy!
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Posted 5 years ago
The delivery was super fast, ordered Monday evening, and the car seat was delivered on Thursday morning! Plus the price of the car seat was really good.
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Posted 5 years ago
Excellent, ordered what I wanted and was delivered when they said. Would order again
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Posted 5 years ago
Honestly the best place I’ve brought a bed/cot from ever! Really quick delivery, great price, very easy to put together as well as good instructions. Very very happy with the service, have recommended to family and friends and I believe they have ordered already and/or will be ordering soon! Totally recommend
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Posted 5 years ago
Kiddies Kingdom is rated 3.1 based on 456 reviews