Kiddies Kingdom Reviews

Name: Kiddies Kingdom
Address: 4th Floor, Saville Mills, Mill Street East, Dewsbury
Rating: 3.08

3.1 Rating 456 Reviews

52 %

of reviewers recommend Kiddies Kingdom

Company Reviews

Metrics

3.1

Based on 456 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Kiddies Kingdom 5 star review on 23rd January 2022

Nicola Salt

Katy Rickles-McGreal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely disgusting service. Phoned to chase my "next day delivery" a week after I made my order, only to be met with the most obnoxious, patronising and uninformed service staff member I've ever encountered. Asked for management to call me back.......never called. Would never use again and would never recommend.”

Helpful Report

Posted 6 years ago

“Delivered quickly. Resolved any issue we had. Perfect thanks. Cheapest we found.”

Helpful Report

Posted 6 years ago

“Brilliant service. Rang to confirm if item was available. Ordered on Monday, got the delivery on Tuesday. Bought a Joie travel system, pleased with the purchase and it is the cheapest around. Overall 5 star service. Definitely recommending family and friends. Keep up the good work.”

Helpful Report

Posted 6 years ago

“One item arrived damaged. Having emailed them Immediately about this I’m still yet to hear from them”

Helpful Report

Posted 6 years ago

“Received a used stroller, completely dirty and torn. When I called customer services, I was spoken to very rudely and told that I would need to pay to return the item.”

Helpful Report

Posted 6 years ago

“Poor customer service. I had to call multiple times to inquire about the delivery date. I think it would be nice to notify customers if there is any change in detail regarding their orders.”

Helpful Report

Posted 6 years ago

“I was extremely impressed with the service from start to finish. Excellent website which was easy to use, next day delivery and a dedicated time slot so I didn’t have to wait in all day. And the price was very competitive. Will definitely be using Kiddies Kingdom again!!”

Helpful Report

Posted 6 years ago

“I placed an order with kiddies kingdom last year when my granddaughter was born . I was so impressed by the prompt service and the quality of the products I went straight back this year . I had a technical problem while trying to complete my order so rang customer service. The male operative that dealt with my problem was very helpful and very quickly solved the problem. I placed my order at 3pm and all my products were delivered at 9.20 am the next morning -- fantastic service.”

Helpful Report

Posted 6 years ago

“Bought a car seat which was as described and arrived next day. Hassle free and at a very good price”

Helpful Report

Posted 6 years ago

“Great services. Super quick delivery. Extremely pleased.”

Helpful Report

Posted 6 years ago

“absolutely brilliant my grand daughter sleeps so well in your travel cot for hours i would highly recommend the entire product coat and mattress”

Helpful Report

Posted 6 years ago

“I am ordering often from KiddiesKingdom and I am very happy with their service. Fast email notifications about order processing,quick delivery and not on last place- good prices.Thank you, keep going”

Helpful Report

Posted 6 years ago

“Excellent customer service and speedy delivery. When I called to check my payment they couldn’t do enough to help me.”

Helpful Report

Posted 6 years ago

“Excellent service & quick delivery”

Helpful Report

Posted 6 years ago

“Received car seat very quickly. Ordering was simple and straightforward.”

Helpful Report

Posted 6 years ago

“Happy with item purchased and with the help of customer service”

Helpful Report

Posted 6 years ago

“Site very serious and safe I enjoyed buying and saved money Delivery the next day for free I love this site Thanks, there are so serious businesses”

Helpful Report

Posted 6 years ago

“We ordered a muff for our grandsons’ silvercross pushchair. It was delivered 2 days after the order was placed. Couldn’t be more pleased, as the weather has turned wintery, we can still go for walks and he is warm as toast. Thankyou kiddies kingdom”

Helpful Report

Posted 6 years ago

“Absolutely recommend this company. Excellent service fast delivery and high quality goods thankyou”

Helpful Report

Posted 6 years ago

“Very Happy with service.”

Helpful Report

Posted 6 years ago

Kiddies Kingdom is rated 3.1 based on 456 reviews