Keys4U Locksmith Reviews

Name: Keys4U Locksmith
Address: 34 South Molten Street London W1K 5RG, London
Rating: 4.68

4.7 Rating 2,422 Reviews

92 %

of reviewers recommend Keys4U Locksmith

4.7

Based on 2,422 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT USE. I called the phone number and explained my requirements exactly, that I had a 5 lever Chubb lock with no key, I was quoted 60 pounds. On arrival, the "locksmith" said the job would be more complicated as that is the fee for a simpler lock. So after I pressed him for a price he said 120, I reluctantly agreed as I needed the lock sorted, he then proceeded to cut the lock bolt with an angle grinder, he then does not have a replacement lock and wants to come out the next day to fit it, and charge me for another lock, when pressed on the price for the new lock he is evasive… At this point I think I will cut my losses, and pay the 120 he has quoted, but suddenly the price does not include VAT…. So in short I have now paid 148.80 for half a job, for which I was quoted 60.”

Helpful Report

Posted 3 months ago

“Called out at 11pm. I was quoted £150 plus VAT and the cost if a lock if needed. I agreed. A new lock was required but tried to add on another £45 plus VAT to install it. Then when questioned, I was shouted at and told because it was a complex entry (it took 3 mins to drill a basic lock out) it should be £190 plus VAT then add on the lock then £45 to fit (look 60 seconds). The locksmith himself was OK, but the operator misquoted and the company tried to add on more charges when you are in a vulnerable position and are rude and unhelpful. Quite discusted, would not recommend.”

Helpful Report

Posted 3 months ago

“Appalling company…. Said they could access a garage door (electric ) and then after 4hrs waiting said they couldn’t.”

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Posted 7 months ago

“Told me it was going to be 49.50 for labour, and £20 for the lock plus VAT. Explained it’s for a front door and when the man came he said they start at £75 not £20. Ended up being very expensive.”

Helpful Report

Posted 8 months ago

“This was an appalling service. The locksmith was nearly 2 hours late. We were not informed he would be this late. I was supposed to be at work. The cost was huge. I had been led to believe that one key for our lock would cost £29.99 + the cost of the key itself - in the end, we were charged £196 - this was 10 minutes work. I'm appalled.”

Helpful Report

Posted 8 months ago

“Con artists. They quote one of the cheapest prices on the market and then they intimidate you to pay higher prices with bogus charges. The guy they sent started to violently bang his tools in frustration when I told him to leave. Read the negative reviews, those are the real ones. Word of advice, search on the Master locksmith association for a professional and avoid these cowboys. They are not to be trusted and I’ve reported them to trading standards.”

Helpful Report

Posted 8 months ago

“Called up looking for locksmith services in Edinburgh. Sorry we don't cover Scotland......”

Helpful Report

Posted 10 months ago

“Speedy response. However costs were exploitative. £660 to drill out lock ( door damaged) and fit a new lock. First cost was in the region of £250 then rose to £56O then was told tax would make it £660. Decidedly fleeced.”

Helpful Report

Posted 10 months ago

“Charged over £600 + VAT to drill out a lock and replace door handle, didn't seem to know what they were doing, using a drill at full speed and burning out lots of drill bits some damage to the door hidden by the new handle - I would avoid.”

Helpful Report

Posted 11 months ago

“allservices4u.co.uk charged me £252 to change a lock - the lock they fitted was not suitable for my front door so the utility company for my block of flats changed it - been trying to get a refund and they have not bothered to reply to email, mail or phone call - AVOID THESE CNUTS!”

Helpful Report

Posted 1 year ago

“Absolutely scandalous you can charge 120 pounds for a lock costing 15 pounds. You should all start wearing masks like dick turpin”

Helpful Report

Posted 1 year ago

“Not value for money. Over priced as charged £190.80 (inc vat) for a replacement door handle. Will not use this company again and advise others not to. Instead use a local firm and company that list the cost of replacement products on their website. Door handle actual price £27.”

Helpful Report

Posted 1 year ago

“AVOID! Scam you for money & the locksmith that arrives was aggressive and scary. DO NOT USE!!!!! All he did was show up, charge £50 for NOTHING and threaten me in my own home for payment. Avoid avoid avoid.”

Helpful Report

Posted 1 year ago

“Bad, will steal money tell you its 50 minimum then say its 150 minimum”

Helpful Report

Posted 1 year ago

“I ordered some keys from Keys4U Locksmith. The keys were sent in a letter envelope which broke during transport meaning one third of the keys were missing. I contacted the company straight away and kept doing so for a month. I called, emailed, sent whatsapp messages, left voicemails... I have yet not received an amicable solution to the issue. I have used another company to change the lock as Keys4U Locksmith did not help me in this regard either. The customer service of Keys4U Locksmith stops responding once they have taken your money. I do not recommend this company.”

Helpful Report

Posted 1 year ago

“I was rushing to go out in the morning and trying to lock my door the key snapped in the middle But I didn’t lock tue door, so I had access in and out my property. I called this guy’s and I explained my situation I strictly asked them that I don’t want to change my lock only if they can take the rest of the key out and they said ok we will send someone there to have a look if they will take it out will be a 55£ plus VAT for this service and I agreed Nobody told me on that phone call that if they can’t tale the ley out o still have to pay them 50£ just to come and see my door Plus i was told 25 m someone will come and took them over 1h So far very bad experience and the guy wasn’t leaving without payment If you want to use this guy be prepared to pay 65 £ to just come at your door Scambags”

Helpful Report

Posted 1 year ago

“Turned up late and made an excuse , tried to tell me I needed a new lock which I didn't want , half heartedly used a piece of plastic nowhere near the yale look and said no go until I tried and was in in 3 seconds? £120 charged and feel I've been ripped off , will leave a review on the Web site to warn others , scandalous”

Helpful Report

Posted 1 year ago

“AVOID THIS COMPANY AT ALL COST. I booked the service yesterday. The call centre said it costs £59.80+VAT. Then when the staff arrived, they charged me £560. I also just gave the call centre a call today and the call centre said I was charged £59.80+VAT which is all wrong. My friend’s backpack was stolen so he lost the key. The company was taking advantage of me and my friends being in emergency situation at nighttime. When they arrived, they told me that this door handle could not be unlocked and needed to be replaced. I then asked for the price. They said it £480 all included. They finished the job and charged me with 20% VAT extra. I have tried to contact the company to confirm the price, and the call centre was really rude. He gave me the contact number to ask about the price. No one responded to the call and also cut the line. In total, I paid £560 without receiving any official receipts. I paid £480 in cash and £60 by transfer. I have read reviews and I trusted your company until I got overcharged. This is very disappointing. They also rushed me to pay money because they would need to go help 70-year-old couple to get into the house at 11 pm. This could be a lie. AVOID THIS COMPANY AT ALL COST. OTHERWISE, THEY WILL OVERCHARGE YOU, PARTICULARLY IF YOU ARE FEMALE, MINORITY AND VULNERABLE PERSON.”

Helpful Report

Posted 1 year ago

“I made an appointment with this company for a locksmith to attend our premises. I travelled 40 miles to get there for the appointment and nobody arrived. When I complained today, I was told that a voicemail had been left for me to re-schedule. But I did not receive any such voicemail.”

Helpful Report

Posted 1 year ago

“I was quoted £80 all inclusive in the phone and the Romanian guy who came told me it's over £108 so I told him I was told £80 he then pretended to make a call to his office and confirmed £80. After he left I called the office and confirmed that it was indeed £80 and the lad had not spoke to the office.”

Helpful Report

Posted 1 year ago

Keys4U Locksmith is rated 4.7 based on 2,422 reviews