Keys4U Locksmith Reviews

Name: Keys4U Locksmith
Address: 34 South Molten Street London W1K 5RG, London
Rating: 4.67

4.7 Rating 2,342 Reviews

92 %

of reviewers recommend Keys4U Locksmith

4.7

Based on 2,342 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once Mike arrived he was absolutely great . Changed the locks in no time and was friendly and helpful . One star knocked off just over operators’ inaccuracy over times . I was first told 1-2 hours . Then at 3 hours I was told he was on his way . Then at 4.00 they said they would send him an urgent message . Mike showed at 4.30 profuse with apologies. Honestly I think it’s a great service for a same day call out but just don’t get people’s expectations up initially. Far better to have been told that the technician would be with me before 5.00 pm and would call when he was on his way . Simples !”

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Posted 1 year ago

“Prompt response, friendly polite and efficient service, good price for a Sunday evening call out!”

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Posted 1 year ago

“Fast, friendly, reliable.”

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Posted 1 year ago

“Locksmith took 1hr 45 mins to arrive when they stated they’d arrive within 30 mins. Admitted he didn’t have the right tools to pick my lock (which should have taken 10 mins) so needed to drill. Had my dog and 15 month old child in the garden in the rain so couldn’t really argue. Drilled through my lock, took him about 2 hours. Has damaged my door. Tried to sell me new handles which on questioning him where completely unnecessary. Then part of the lock was damaged- he said this was unrelated but very suspicious given it’s a new door and he’d just spent 2 hours drilling it. Door was also scratched and chipped. Don’t think he had a clue what he was doing, and when I questioned this, his only response was to offer me a copy of the ‘locksmiths creed’. Declined his offer to replace what was broken in the lock as I believed he was completely incompetent. Overall at my property for 3 hours. Highly disappointed. Would not use again- not sure of their quality assurance process.”

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Posted 1 year ago

“Fabulous service, would definitely use this company again if I stupidly locked myself out again! The locksmith had the patience of a saint, very reasonable cost and friendly professional service.”

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Posted 1 year ago

“They arrived when they said they would 20 minutes within me phoning them he was nice and friendly and had the job done in no time if I ever get locked out again I would not hesitate to call thank you Angela”

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Posted 1 year ago

“Very helpful. Quick and efficent. All fixed in minutes. Many thanks”

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Posted 1 year ago

“Broken patio door lock fixed within 90 minutes of me calling them. Would definitely recommend.”

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Posted 1 year ago

“Here very quickly done in seconds thank you”

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Posted 1 year ago

“Very poor service,I would not recommend this company.I got a problem with door lock which the company guy could not fix and recommend a new lock system.He charged £70 without fixing the lock.After he left I noticed the lock was just jammed.It was fixed and the lock now working perfectly fine.”

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Posted 1 year ago

“Great and efficient service. Thank you! Highly recommended!”

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Posted 1 year ago

“Fast and friendly service from Alex. Went that little bit extra as well for us today. Definitely recomended”

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Posted 1 year ago

“Brilliant service, came within 15minutes and dealt with the matter within couple of minutes. Would high recommend and use this service again. Thank you”

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Posted 1 year ago

“Excellent service & a very speedy response, thank you.”

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Posted 1 year ago

“Fantastic locksmith, kind, accurate and quick”

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Posted 1 year ago

“I called an emergency locksmith as my neighbour got locked outside in her balcony on the first floor while her 2year old was inside the flat. Alex attended, quickly assessed the situation, the lock appeared to be a tough one to crack, but got through the lock and the chain and rescued the day! Both mum and baby girl are fine! Excellent work from Alex! Thank you”

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Posted 1 year ago

“Rip off, quote one price on the phone then their approved locksmith turns up 1hr 45mins late and then charges way you double for a job that took him less then 1min to drill through my steering lock, £155!! Made out it’s going to be massive job etc taking advantage of vulnerable people, When asked why is the price more he just replied it’s the company, I just work for them. Only to find out that he owns the company. Tried to make a complaint about my experience, will they listen NO, this company says I need to contact the company that came out, which I did but they haven’t responded back yet, almost a week!! Your company should take responsibility for this complaint as you placed the job with them, they are your approved locksmith, I took the service with you, please take responsibility to look in this. Thanks”

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Posted 1 year ago

“Excellent service from Theo, very professional and explained everything in detail. Good communication from the office too. Highly recommended”

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Posted 1 year ago

“Brilliant , I wanted to install a locksmith , they sent me someone in less than an hour after calling 7 locksmiths before them , none of them knew anything about smart locks , a very nice Romanian guy ( unfortunately forgot his name ) arrived and did the job in 20 min , he also showed me how to set it up and connect all fobs and cards , reasonable fees also , would definetly use again and recommend”

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Posted 1 year ago

“Phone call to time we where in the house maximum of 30 minutes”

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Posted 1 year ago

Keys4U Locksmith is rated 4.7 based on 2,342 reviews