Keys4U Locksmith Reviews

Name: Keys4U Locksmith
Address: 34 South Molten Street London W1K 5RG, London
Rating: 4.68

4.7 Rating 2,422 Reviews

92 %

of reviewers recommend Keys4U Locksmith

4.7

Based on 2,422 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the phone I was told and had it confirmed again by the operative before ending the call that the cost of lock repair would be £59.99 if the door lock could be fixed without requiring a new part. If a new part / door mechanism was needed, I was told I would need to pay this in addition to the £59.99. I agreed. The locksmith came, fixed the lock mechanism without requiring any new parts but said it cost £100 as it was more complicated. He then added a whopping £20 on top of that for VAT!!! Not sure what he vatted as didn’t need anything more than his screw driver. So .... I was told £59.99, charged £120! The locksmith was Very nice and polite and did the job fine although it isnt the same as before breaking. I think I was hugely over charged as I wasn’t locked out. Didn’t have to break anything, just swapped a mechanism Around inside the lock .”

Helpful Report

Posted 4 years ago

We apologise for the negative experience you feel you have received from our Company and would like the opportunity to put this right. Please email info@allservices4u.co.uk and we will aim to put this right.

Posted 4 years ago

“I found it all very confusing. I was trying to get in touch with the Locksmiths in Sunninghill - people that I have dealt with in the past. I googled them a couple of times only to get your telephone number up each time. When I asked if they were the Sunninghill locksmith I received a very evasive answer i.e. we deal with all the London area etc. This was from the receptionist and locksmith. Perhaps you would be kind enough to explain this confusion. The locksmith arrived very promptly, seemed to fix the problem, it cost £94.80 which I did feel was rather expensive for a call out charge and two squirts WD40. The locksmith said he would be in touch re new lock but haven't heard from him yet.”

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Posted 4 years ago

“Patrick turned up in under 30 minutes He took just 2 minutes to let us in Very good service”

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Posted 4 years ago

Hi Colin, thank you for the review!

Posted 4 years ago

“The locksmith was professional and efficient but he only received the job one hour after the promised arrival time.”

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Posted 5 years ago

Dear Customer, Thank you for your feedback. Unfortunately sometimes the locksmith will be held up and on this occasion the locksmith was so held up that the job had to be passed to another locksmith who then arrived as soon as possible. Sincere apologies for the wait. We are very pleased that you were happy with the locksmith that carried out the work. Keys4ULocksmith

Posted 5 years ago

“Hi great service”

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Posted 5 years ago

Dear Dee, Thank you for your review. Your positive comments are much appreciated. Keys4ULocksmith

Posted 5 years ago

“I’m still waiting for an invoice”

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Posted 5 years ago

Dear James, Thank you for your review. Apologies, we have arranged for customer service to resend the invoice to the email address we were given. If you would like us to send the invoice to another address please contact us at info@keys4ulocksmith.co.uk and we will be happy to resend it. Keys4ULocksmith

Posted 5 years ago

“Professional, reasonably quick, polite, but the prices are too steep.”

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Posted 5 years ago

Dear Customer, Thank you for taking time to review our service. So pleased that you appreciate our professional and efficient service. Keys4ULocksmith

Posted 5 years ago

“Very expensive service. A supereasy door opening costed me 100£ (they say easy opening is 80 but that doesn't include VAT!)”

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Posted 5 years ago

Dear Customer, Thank you very much for taking time to leave a review. However you were clearly quoted plus VAT during your booking call. Keys4ULocksmith

Posted 5 years ago

“I was originally over-charged for this job. However after discussions they partially refunded me the difference and have been very courteous and professional. Thank you”

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Posted 5 years ago

Dear Ann, Thank you for your review. Apologies that you have had a problem with our service. We are very pleased to hear that your complaint has now been resolved. Keys4ULocksmith

Posted 5 years ago

“Any problems they will rectify”

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Posted 6 years ago

Dear Lisa, Thank you for your review. We're so pleased that any problems have been resolved to your satisfaction. Keys4ULocksmith.co.uk

Posted 5 years ago

“Ben came and performed locksmith service at my home He was prompt and professional. I would use Keys4u Locksmith Service and Safe again and recommend them to anyone. Thanks again Ben!”

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Posted 6 years ago

“Super fast! Excellent customer service. If you need lock out service Todd is the man to call!! I highly recommend this guy!”

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Posted 6 years ago

“Excellent service. Quick and efficient but the price was little high!”

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Posted 6 years ago

Keys4U Locksmith is rated 4.7 based on 2,422 reviews