Keys4U Locksmith Reviews

Name: Keys4U Locksmith
Address: 34 South Molten Street London W1K 5RG, London
Rating: 4.67

4.7 Rating 2,340 Reviews

92 %

of reviewers recommend Keys4U Locksmith

4.7

Based on 2,340 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some keys from Keys4U Locksmith. The keys were sent in a letter envelope which broke during transport meaning one third of the keys were missing. I contacted the company straight away and kept doing so for a month. I called, emailed, sent whatsapp messages, left voicemails... I have yet not received an amicable solution to the issue. I have used another company to change the lock as Keys4U Locksmith did not help me in this regard either. The customer service of Keys4U Locksmith stops responding once they have taken your money. I do not recommend this company.”

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Posted 11 months ago

“SO IMPRESSED with the service, quickly organised, attended, door lock repaired, clearly explained the problem, will definitely be using Keys4U Locksmith again. Highly recommended! Thank you”

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Posted 11 months ago

“Fast efficient service. The locksmith was with me within 25 minutes from my call. Excellent service”

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Posted 11 months ago

“Great and prompt service”

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Posted 11 months ago

“I was rushing to go out in the morning and trying to lock my door the key snapped in the middle But I didn’t lock tue door, so I had access in and out my property. I called this guy’s and I explained my situation I strictly asked them that I don’t want to change my lock only if they can take the rest of the key out and they said ok we will send someone there to have a look if they will take it out will be a 55£ plus VAT for this service and I agreed Nobody told me on that phone call that if they can’t tale the ley out o still have to pay them 50£ just to come and see my door Plus i was told 25 m someone will come and took them over 1h So far very bad experience and the guy wasn’t leaving without payment If you want to use this guy be prepared to pay 65 £ to just come at your door Scambags”

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Posted 11 months ago

“Managed to lock myself out of my home and contacted this company, they said they aim to be with me in 1 hr but they aim for 30 mins. 3 hrs had gone by with no communication, I called 4 times about 15 mins half an hr between each for an update to be told someone would contact me with an ETA - 3.5 hrs later the locksmith arrived to advise me that he told them he will be on a job for the next 3 hrs and to let me know but no one did, in this time I could have contacted someone else or at least got collected a family member so I wasn’t waiting out in the freezing cold.”

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Posted 1 year ago

“Had problems with the kitchen mixer tap and John attended, he came on time and he was fantastic with his work and very politely also, I highly recommend them, they not only are very good but they provide super priority service”

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Posted 1 year ago

“Quick efficient service.”

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Posted 1 year ago

“Prompt service, personable & understanding locksmith who dealt with the issue swiftly and thoughtfully.”

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Posted 1 year ago

“Excellent service, fixed the problem in no time. Although on your advert you state no call out fee but I was charged one of £50 making a total of £120 and for a ten minute job I find that very expensive.”

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Posted 1 year ago

“I was able to book someone to come on the day, despite the person coming late due to being busy , I’m are able to fix the issue ages provide .”

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Posted 1 year ago

“Quick efficient polite helpful. Totally satisfied with the service.”

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Posted 1 year ago

“Amazing service and prompt would definitely be recommending them and would use again if needed. Engineer was very polite.”

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Posted 1 year ago

“Good service. Locksmith was here within an hour and a half. Would recommend. Thamk you Alex.”

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Posted 1 year ago

“Turned up late and made an excuse , tried to tell me I needed a new lock which I didn't want , half heartedly used a piece of plastic nowhere near the yale look and said no go until I tried and was in in 3 seconds? £120 charged and feel I've been ripped off , will leave a review on the Web site to warn others , scandalous”

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Posted 1 year ago

“AVOID THIS COMPANY AT ALL COST. I booked the service yesterday. The call centre said it costs £59.80+VAT. Then when the staff arrived, they charged me £560. I also just gave the call centre a call today and the call centre said I was charged £59.80+VAT which is all wrong. My friend’s backpack was stolen so he lost the key. The company was taking advantage of me and my friends being in emergency situation at nighttime. When they arrived, they told me that this door handle could not be unlocked and needed to be replaced. I then asked for the price. They said it £480 all included. They finished the job and charged me with 20% VAT extra. I have tried to contact the company to confirm the price, and the call centre was really rude. He gave me the contact number to ask about the price. No one responded to the call and also cut the line. In total, I paid £560 without receiving any official receipts. I paid £480 in cash and £60 by transfer. I have read reviews and I trusted your company until I got overcharged. This is very disappointing. They also rushed me to pay money because they would need to go help 70-year-old couple to get into the house at 11 pm. This could be a lie. AVOID THIS COMPANY AT ALL COST. OTHERWISE, THEY WILL OVERCHARGE YOU, PARTICULARLY IF YOU ARE FEMALE, MINORITY AND VULNERABLE PERSON.”

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Posted 1 year ago

“Came as told within the hour . The locksmith persevered and removed broken key in my door lock . Very polite and efficient would not hesitate to recommend. 👍🏼”

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Posted 1 year ago

“I made an appointment with this company for a locksmith to attend our premises. I travelled 40 miles to get there for the appointment and nobody arrived. When I complained today, I was told that a voicemail had been left for me to re-schedule. But I did not receive any such voicemail.”

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Posted 1 year ago

“Very very fast service guy who came was very good and door was opened in seconds fantastic service”

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Posted 1 year ago

“Vlad was fantastic, quick, polite and professional. He literally changed locks in 10 mins. Saved a lot of time. Excellent Service”

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Posted 1 year ago

Keys4U Locksmith is rated 4.7 based on 2,340 reviews