Keys4U Locksmith Reviews

Name: Keys4U Locksmith
Address: 34 South Molten Street London W1K 5RG, London
Rating: 4.67

4.7 Rating 2,348 Reviews

92 %

of reviewers recommend Keys4U Locksmith

4.7

Based on 2,348 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a locksmith today who was very professional and did his job to best of his ability. patrik did his job and also helped us out with another door this I would recommend patrik and the company to everyone”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you very much for taking time to review our service and for the positive comments. Much appreciated. Keys4ULocksmith

Posted 5 years ago

“Excellent service from andre. But costing not clear . £59.00 but reduced to £50.00. As far as I was concerned complete price to be paid.No not so £79.00 forgot to mention VAT. Refused to pay they excepted £50.00. However looking on line £41.00 + £8.00 Total £49.00.pounds so facts .£50.00 MORE OR LESS ORIGINAL PRICE without reduction.I should have paid £39.00.But good word by locksmith thank you.”

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Posted 5 years ago

Dear Customer, Thank you very much for your 5* review, so pleased that we could be there to deliver our 5* service. Keys4ULocksmith

Posted 5 years ago

“This has been a terrible waste of time,they fixed a lock,on a broken frame(Absolute patch up job,so shabby,we should have been advised to mend the broken frame first,then got round to the lock,I just smooth a bit of wood fuller in,and it was left hanging on an edge,and no proper genuine advice was given,regarding the structire or availability of locks,and not even a part refund now I have to pay some one else,DO NOT GET TAKEN IN BY THIS FREINDLEY ADD,YOU WON'T GET YOU'RE MONEY BACK,I'm having to pay out double.”

Helpful Report

Posted 5 years ago

Dear Customer, We are sorry to hear that you have had a problem with our service. Please allow customer service to look into your complaint by emailing us at info@keys4ulocksmtih.co.uk. Keys4ULocksmith

Posted 5 years ago

“I found this company on the internet and thinking they were local called them out. Big mistake.I agree these people are not interested in good work practice or giving you your money back for a shoddy job. Damaged my door and thought it was ok. Got locked out because of the work done . Do not have these guys do work for you . A local company came next day got dirt out of the lock and it was sorted in less than 10 mins. These people are only interested in fleecing you they don't care about the work done.”

Helpful Report

Posted 5 years ago

Dear Sue, Thank you for your review. We understand that customer service are awaiting a report from you in order to complete their investigation. They will then come back to you and hope to complete to your satisfaction. Keys4ULocksmith

Posted 5 years ago

“Absolute scam, abysmal service; AVOID BEING RIPPED OFF BY THEM. Quoted a 'total' of £70 incl VAT, technician turns up and increases it to £130. Technician is unbelievably rude, aggressive and unpleasant, asking provocative questions like 'so you don't want this door unlocked then'? I tell him to call the company, and I do so myself. He storms out and leaves. Absolutely NO professionalism whatsoever. Also very much got the sense that he thought he could intimidate me, me being a young woman and him a large man. Patronising and sexist manner. Called them twice, was told I would get a call back. The next day, I still haven't. What a joke. They advertise as licensed-they're not licensed nor MLA (Master Locksmith Association) approved. So, false advertising. In short, read the other reviews on Trust Pilot. They've done this to tonnes more customers, quoting them £59+ VAT then ripping them off for £220-500 when they arrive and taking advantage of people's goodwill. They also take card details and make UNAUTHORISED CHARGES ON PEOPLE'S CARDS and then lie about it. Which is theft. So: fraudulent, thieves, liars and scammers. Will be reporting to Trading Standards for investigation.”

Helpful Report

Posted 5 years ago

Dear Customer Apologies that you have had a problem with our service. Please contact us at info@keys4ulocksmith.co.uk and customer service will investigate further into this event. Keys 4 U Locksmith

Posted 5 years ago

“Good service , Thomas did a great job”

Helpful Report

Posted 5 years ago

Dear Alex, Thank you very much for your positive review. Much appreciated. Keys4ULocksmith

Posted 5 years ago

“Thomas saved the day, he is a hero for me and my kids!”

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Posted 5 years ago

Dear Richard, Thank you very much for taking time to leave us a review and for the positive feedback. Much appreciated. Keys4ULocksmith

Posted 5 years ago

“Thomas came to open the door for me he was fast and sufficient! Good price good service”

Helpful Report

Posted 5 years ago

Dear Paula, Thank you for your review. So pleased that we could be there to offer our 5* service when you needed us. Keys4ULocksmith

Posted 5 years ago

“Marius-Catalin extremely reliable and professional, fixed my problem very quickly. Will recommend for sure and will use again”

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Posted 5 years ago

Dear Vincenzo, Thank you for taking time to review our service and for the positive comments. We look forward to welcoming you back as a returning customer. Keys4ULocksmith

Posted 5 years ago

“Door repaired Excellent work very polite and great job by Cosmin Julian”

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Posted 5 years ago

“Door repaired Excellent work very polite and great job by Cosmin Julian”

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Posted 5 years ago

“Alex turned up within an hour of my phone call and spent over an hour and a half sorting out my locks. He discovered a Chubb which was not working properly and replaced it. A lot of his work was fiddly as he was replacing and mending locks that were ill fitting. Everything is working easily and well now. I should have asked him to come years ago.”

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Posted 5 years ago

Hi Ann, thank you for the review! We're so glad you like Alex's work, we will pass on the good feedback.

Posted 4 years ago

“Patrick attended my house with excellence. Greatly impressed intelligent man.Good job done. l will recommend.”

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Posted 5 years ago

“Prompt professional service, exactly as it said on the tin/wedsite”

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Posted 5 years ago

“Excellent,friendly and efficient service, very happy! Marius Catalin”

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Posted 5 years ago

“Patrick came to sort out my door. It was an emergency call. He contacted me about how long will take to to turn up and was very punctual and polite. Also he answered all my questions and sorted out my door very quickly.”

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Posted 5 years ago

Hi Gabriella, thank you for the review! We are glad Patrick got this resolved quick and efficiently.

Posted 4 years ago

“Mr Marius was very helpful and done the job in profesional way. He is so smart and quick .”

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Posted 5 years ago

“Blown away by the speed and service. Marius Catalin was so polițe and efficient. I would 100% reccomend.”

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Posted 5 years ago

“Have not received bill via e mail as promised , I consider it excessive for the time taken.”

Helpful Report

Posted 5 years ago

Dear Bryan, Thank you for your review. Please contact us at info@keys4ulocksmith.co.uk and a member of the team will be pleased to send the invoice. Apologies for the inconvenience. Keys4ULocksmith

Posted 5 years ago

“Very quick to arrive and fixed the problem in 1 hour even though it was very complicated. Andre was very friendly and we will certainly use him dhould we have another issue woth locks or garage doors”

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Posted 5 years ago

Keys4U Locksmith is rated 4.7 based on 2,348 reviews