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Keys4U Locksmith Reviews

4.7 Rating 2,403 Reviews
92 %
of reviewers recommend Keys4U Locksmith
4.7
Based on 2,403 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5

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Anonymous
Anonymous  // 01/01/2019
Vlad arrived on time and was absolutely fantastic great service!
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Posted 5 years ago
Very good fast service
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Posted 5 years ago
Good job Flaviu
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Posted 5 years ago
Dear Telita, Thank you very much for your positive review. Your feedback is much appreciated. We will be sure to pass on your comments. Keys4ULocksmith.
Posted 5 years ago
Great service on Friday morning 3am
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Posted 5 years ago
Patrick was so helpful and kind even though it was the middle of the night!
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Posted 5 years ago
Dear customer, thank you for the review!
Posted 4 years ago
Was happy with the job, they arrived by the time they promised
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Posted 5 years ago
Dear Joy, Thank you very much for your positive review. Your feedback is much appreciated. Keys4ULocksmith.
Posted 5 years ago
Very fast service. Everything explained. Vlad was very professional.
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Posted 5 years ago
Very good service Thanks flavio
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Posted 5 years ago
Very efficient and nice person, Sandy was very helpful and was able to fix our lock issue super fast! Highly recommend!
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Posted 5 years ago
Dear Cecile, Thank you very much for your 5* review. Your positive feedback is much appreciated. Keys4ULocksmith
Posted 5 years ago
Great service from Flaviu. Really helpful and reassuring.
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Posted 5 years ago
Flaviu came out within half an hour of my calling and within five minutes had everything sorted. Fantastic service, friendly and efficient. Definitely would recommend
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Posted 5 years ago
Rang up to book with them and was told 20 minutes waited an hour rang back up told another twenty minutes. They didn't even ring to say they were running late..Total waste of time ..
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Posted 5 years ago
Dear Simon, Thank you for taking time to leave us a review. Apologies that our service let you down. We always do our best to get to all of our urgent calls within the timescale promised. Occasionally we are unable to because of reasons beyond our control. However, we should have kept you informed. So sorry that this was not the case. We will endeavour to do better in the future. Keys4ULocksmith
Posted 5 years ago
Uniforms & Company transport may look better on this type of job. The chap was lovely and could not fault his efforts to get the door open - However having someone in a puffa jacket and a blacked out mondeo coming to break a lock caused 3 calls from neighbours as it looked like we were trying to break in. Uniforms required I think !- Great Company !!
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Posted 5 years ago
Dear Tyrone, Thank you for your review. We are pleased that the locksmith did a good job and we have spoken to him about wearing his uniform. Keys4ULocksmith
Posted 5 years ago
Patrick was excellent. Speedy, expertise and considerate in a stressful situation. Reliable and honest. Could not have asked for more. Thank you Patrick.
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Posted 5 years ago
Dear Meena, Thank you very much for your review. We will be very proud to forward your positive comments to Patrick the locksmith. Keys4ULocksmith
Posted 5 years ago
Thank you for coming out so quickly to my house. patrik was the one who assisted us with our door he did his job I was happy with the results I would recommend patrik and keys4u to everyone
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Posted 5 years ago
Dear Customer, Thank you very much for your review. Much appreciated. Keys4ULocksmith
Posted 5 years ago
I had a locksmith today who was very professional and did his job to best of his ability. patrik did his job and also helped us out with another door this I would recommend patrik and the company to everyone
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Posted 5 years ago
Dear Customer, Thank you very much for taking time to review our service and for the positive comments. Much appreciated. Keys4ULocksmith
Posted 5 years ago
Excellent service from andre. But costing not clear . £59.00 but reduced to £50.00. As far as I was concerned complete price to be paid.No not so £79.00 forgot to mention VAT. Refused to pay they excepted £50.00. However looking on line £41.00 + £8.00 Total £49.00.pounds so facts .£50.00 MORE OR LESS ORIGINAL PRICE without reduction.I should have paid £39.00.But good word by locksmith thank you.
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Posted 5 years ago
Dear Customer, Thank you very much for your 5* review, so pleased that we could be there to deliver our 5* service. Keys4ULocksmith
Posted 5 years ago
This has been a terrible waste of time,they fixed a lock,on a broken frame(Absolute patch up job,so shabby,we should have been advised to mend the broken frame first,then got round to the lock,I just smooth a bit of wood fuller in,and it was left hanging on an edge,and no proper genuine advice was given,regarding the structire or availability of locks,and not even a part refund now I have to pay some one else,DO NOT GET TAKEN IN BY THIS FREINDLEY ADD,YOU WON'T GET YOU'RE MONEY BACK,I'm having to pay out double.
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Posted 5 years ago
Dear Customer, We are sorry to hear that you have had a problem with our service. Please allow customer service to look into your complaint by emailing us at info@keys4ulocksmtih.co.uk. Keys4ULocksmith
Posted 5 years ago
I found this company on the internet and thinking they were local called them out. Big mistake.I agree these people are not interested in good work practice or giving you your money back for a shoddy job. Damaged my door and thought it was ok. Got locked out because of the work done . Do not have these guys do work for you . A local company came next day got dirt out of the lock and it was sorted in less than 10 mins. These people are only interested in fleecing you they don't care about the work done.
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Posted 5 years ago
Dear Sue, Thank you for your review. We understand that customer service are awaiting a report from you in order to complete their investigation. They will then come back to you and hope to complete to your satisfaction. Keys4ULocksmith
Posted 5 years ago
Absolute scam, abysmal service; AVOID BEING RIPPED OFF BY THEM. Quoted a 'total' of £70 incl VAT, technician turns up and increases it to £130. Technician is unbelievably rude, aggressive and unpleasant, asking provocative questions like 'so you don't want this door unlocked then'? I tell him to call the company, and I do so myself. He storms out and leaves. Absolutely NO professionalism whatsoever. Also very much got the sense that he thought he could intimidate me, me being a young woman and him a large man. Patronising and sexist manner. Called them twice, was told I would get a call back. The next day, I still haven't. What a joke. They advertise as licensed-they're not licensed nor MLA (Master Locksmith Association) approved. So, false advertising. In short, read the other reviews on Trust Pilot. They've done this to tonnes more customers, quoting them £59+ VAT then ripping them off for £220-500 when they arrive and taking advantage of people's goodwill. They also take card details and make UNAUTHORISED CHARGES ON PEOPLE'S CARDS and then lie about it. Which is theft. So: fraudulent, thieves, liars and scammers. Will be reporting to Trading Standards for investigation.
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Posted 5 years ago
Dear Customer Apologies that you have had a problem with our service. Please contact us at info@keys4ulocksmith.co.uk and customer service will investigate further into this event. Keys 4 U Locksmith
Posted 5 years ago
Keys4U Locksmith is rated 4.7 based on 2,403 reviews