Keystones Property Reviews

Name: Keystones Property
Address: 13 Clockhouse Lane, Romford, Essex
Rating: 4.92

4.9 Rating 423 Reviews

98 %

of reviewers recommend Keystones Property

Company Reviews

Metrics

Info

4.9

Based on 423 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keystones Property:

Keystones Property – “Our Service Is Key” - Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

Keystones Property – “Our Service Is Key”

Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

We offer:-

• Free valuations - sales and lettings properties
• 24hr management line (only managed properties)
• Accompanied viewing - up until 9pm
• Rightmove, local and online advertising
• High level customer service

Experience Keystones and experience a company who will go the extra mile for the client. We also pride ourselves with over 30 years sales and lettings experience, plus an extensive knowledge of our local surroundings.

Visit Website

Phone:

01708909100

Email:

scott@key-stones.co.uk

Location:

13 Clockhouse Lane,
Romford
Essex
RM5 3PH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team at Keystones were amazing! They sold our property in Romford within 3 days of it being on the market. We didn't have the easiest of times, with our first purchase falling through after 5 months, but due to their amazing customer service and communication - they kept our buyers engaged and in place until we found another property. They went over and above, speaking to the other agent to ensure we secured our new home and Adil and Hayley in particular were key in pushing our purchase through in just 7 weeks from viewing to Completion. I can't thank or recommend these guys more. Ross, Will, Hayley and Adil - you are an amazing team and we are so pleased we chose you to manage this process for us.”

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“Big thank you to the team at Keystones, very pleased with the service from valuation all the way through the completion. Kept up to date with the progress throughout and very helpful, made the process quite simple.”

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“Keystone Property, Romford, are a very professional, friendly, efficient estate agents. Starting with the viewing, they never stopped sending potential buyers. One particular day I had 9 viewings, and they all turned up! After selling my property they kept me in the loop with everything that was going on. Any issues I succumbed, they very efficiently dealt with it. The staff are always happy and nothing is ever too much for them to deal with. You seldom get service with a smile, but Keystones never stopped smiling. Thank you for all your hard work and efforts, much appreciated and a very happy customer!”

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“Great service and friendly people. Thank you,Keystones Property for your support and help during the entire process of getting our first house!”

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“Great service and friendly people. Thank you,Keystones Property for your support and help during the entire process of getting our first house!”

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“I cant talk highly enough of the service I received from Keystones. The sale of my property was not straight forward but Keystones were on top of all the issues I encountered and helped push it through as quickly and smoothly as possible.”

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“Keystones have been amazing. From the start of the process Ross was very personable and helpful, and got my flat on the market quickly. The team then worked tirelessly to sell the property. Once sold Adil was so helpful, keeping me fully updated all the way through. Thank you so much! Would highly recommend.”

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“Rented the property for over 4 years. Never had any problems. Management team always dealt with any issues we had and resolved them quickly. Top service. Highly recommended!”

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“This is my fourth mortgage so I've dealt with a few different estate agents and they have been the best by far.”

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“Excellent and professional service. Very knowledgeable staff.”

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“From the start Adil prioritized someone coming to value my property and get it up for sale. Ross came in on his day off to do this and was super helpful and friendly. Jay was super helpful and kept me updated and Adil was so patient towards the end of completion and always made time to update me and keep on top of the completion. Excellent service. The phones were always answered quickly.”

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“Very impressed with their customer service. Feedback with every viewing and they always attended the viewings. Once an offer was received and accepted, Hayley Denham, the progressions manager, fought every step of the way to get the deal done. Tirelessly chasing up other parties for updates and constantly updating myself. Would 💯 recommend”

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“Adil, Jay and Ross helped us from the start right through to the end on both our sale and purchase. Very helpful and knowledgeable. Thanks so much for great service, we will definitely use you again in the future.”

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“Our estate agent was very receptive to our needs as sellers and really took the time to understand what we needed - we spoke to lots of estate agents but Ross was kind and genuine and had great local knowledge and a fantastic track record that helped us to sell our house.”

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“Wow, the agents were very professional and a very good customer service. This is best the estate agents I have dealt with by far. They are just trying to sell you any type of house, they make sure that they select the ones the best suits your preference. They're very compassionate. Very pleased with their service. Fantastic service. They deserve 10 star rating.”

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“They are very helpful in booking viewings that suits my schedule. Prompt with queries and responsive. Very good and useful customer service. Will and Adil were really helpful. Also advised me a solicitor and that worked the best.”

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“This agent impressed us greatly when we were buying in Collier Row, from well managed viewings, in depth knowledge of the property and sellers circumstances to chasing up Solicitors and other agents when needed. I highly recommend Adil and his team. Andy and Kim Bellingham”

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“We received excellent customer service throughout the letting process. We are happy and we would recommend Keystones, everything was smooth and all queries were quickly addressed.”

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“All the staff at Keystones in Collier Row were very helpful and efficient. We found them very friendly and easy to talk to. Would definitely recommend them.”

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“Keystones have made buying our first property as stress free and enjoyable as possible. We initially dealt with Jay who organised a viewing at our dream properly the day we went into the office to register. From there on Adil provided us with the most efficient service helping liase with & chase solicitors in the chain to push movement along as well as keeping in constant communication with me. I cannot thank everyone enough & will highly recommend Keystones to others.”

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Keystones Property is rated 4.9 based on 423 reviews