Keystones Property Reviews

Name: Keystones Property
Address: 13 Clockhouse Lane, Romford, Essex
Rating: 4.92

4.9 Rating 423 Reviews

98 %

of reviewers recommend Keystones Property

Company Reviews

Metrics

Info

4.9

Based on 423 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keystones Property:

Keystones Property – “Our Service Is Key” - Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

Keystones Property – “Our Service Is Key”

Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

We offer:-

• Free valuations - sales and lettings properties
• 24hr management line (only managed properties)
• Accompanied viewing - up until 9pm
• Rightmove, local and online advertising
• High level customer service

Experience Keystones and experience a company who will go the extra mile for the client. We also pride ourselves with over 30 years sales and lettings experience, plus an extensive knowledge of our local surroundings.

Visit Website

Phone:

01708909100

Email:

scott@key-stones.co.uk

Location:

13 Clockhouse Lane,
Romford
Essex
RM5 3PH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been dealing with Keystones as a landlord since they pretty much opened over the past 6 years. My main contact has been Scott who is a pleasure to deal with. I have never ever had a bad tenant off of these guys and take their advice on board, I manage my properties myself as I am semi-retired now but Keystones are always on hand with any advice. Since dealing with Scott I have recommended family and friends over to him and have seen his business grow and flourish, Stephen Robinson.”

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“I recently sold my property with Keystones. The service I received especially from Ross was fantastic, we were kept fully informed and updated throughout the whole process. Over the period in which we were on the market we received 4 offers finally achieving a price well over asking price! I can’t thank the guys at Keystones enough and would highly recommend!!”

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“Fantastic Service throughout from Ross at Keystones. I was kept well informed on how my property purchase was going all the way. All queries and concerns were dealt with in a timely and effective manner. I can not thank all at Keystones for their brilliant customer service. Cheers!”

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“I would recommend Keystone to anyone looking for a friendly, professional and approachable local estate agent.”

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“Having a difficult time with my sale and purchase, it became extremely stressful at times.. Ross, Scott and the team were always on hand to help out..”

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“We have had excellent service from Ross and your company and would not hesitate to recommend Ross and your company. 5 star”

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“Professional. Communicative. Efficient.”

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“We enlisted the help of keystones at the beginning of what would become an epic 5 month journey. We had two buyers pull out, one after a month and one on the week of exchange. And both times keystones worked incredibly quickly to get viewers back through the door and offers on the table. Both times we had resold our property within 4 days of losing our buyers. And on the third attempt we had buyers that stuck. Throughout this whole process, Scott, Ross & Jay have remained professional, approachable and optimistic. Have worked tirelessly to get viewers through the door, and when things fell apart they didn’t give up. We believe they have really earned their commission and from our point of view it really is money well spent. So from us, we couldn’t recommend them highly enough.”

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“Scott and his team have been fantastic from start to finish, my sale was not the easiest but we was kept updated on a regular basis. They don’t just fill your house with people they put people there who want your house so you are not having your time wasted with time wasters. I would definitely recommend using Keystone.”

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“Would recommend jay from keystones . Really professional service and always in communication. Great service !”

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“Great service from start to finish! always friendly and helpful even when I was stressed! Professional Service would highly recommend.”

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“Scott Jay was very accommodating and efficient in our dealings with him. We would use his services again.”

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“Thank you to Scott and all the guys are keystones! Very professional to work with, very punctual and very polite to! Thank you for helping us, should we ever move again we would not hesitate in using your services!”

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“Keystones Property were very helpful. Jay was always in constant communication, with me and provided excellent service. The beginning and end process was very easy, nice and quick. I would highly recommend Jay from Keystones.”

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“Brilliant service! Scott, Jay and the team were very professional, efficient and friendly,they made the whole process easy and were always on call to answer any questions. I would highly recommend as you'll receive a top service.”

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“Really happy with the service provided, we found both Jay and Ross helpful throughout the sale of our property.”

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“Our house was recently on the market with keystones. We found the whole team to be extremely professional but we mainly dealt with Ross. He always gave us plenty of notice when we had a viewing booked to ensure we could make arragements to leave the house. Any feedback that was received was always sent to us promptly and Ross was always on the end of the phone if we had any questions or needed any advice. Although we decided to take our house off of the market this was for personal reasons and when we decide to sell again we will definitely be using keystones.”

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“Keystones property was among the best agencies I have come across their service has been excellent, in particular Jay who went way above and beyond his job title and made sure our queries were dealt with immediately. Jay is extremely professional, honest and open hence why I would highly recommend keystones property to everyone.”

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“William smith at keystone property's on Romford was very helpful and very quick on responding to my queries and questions and getting me to view property very quickly. Thanks you will”

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“A very professional and prompt service provided by Scott, Jay and the team. The team will go the extra mile in helping you every step of the way with all your property needs from letting to sales. Shopped around other agents but came back and instructed "Keystones" as their 'no nonsense straight to the point' approach had me sold. No doubt I will be coming back to them again!”

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Keystones Property is rated 4.9 based on 423 reviews