Keystones Property Reviews

Name: Keystones Property
Address: 13 Clockhouse Lane, Romford, Essex
Rating: 4.91

4.9 Rating 431 Reviews

98 %

of reviewers recommend Keystones Property

Company Reviews

Metrics

Info

4.9

Based on 431 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keystones Property:

Keystones Property – “Our Service Is Key” - Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

Keystones Property – “Our Service Is Key”

Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

We offer:-

• Free valuations - sales and lettings properties
• 24hr management line (only managed properties)
• Accompanied viewing - up until 9pm
• Rightmove, local and online advertising
• High level customer service

Experience Keystones and experience a company who will go the extra mile for the client. We also pride ourselves with over 30 years sales and lettings experience, plus an extensive knowledge of our local surroundings.

Visit Website

Phone:

01708909100

Email:

scott@key-stones.co.uk

Location:

13 Clockhouse Lane,
Romford
Essex
RM5 3PH

Write Your review

Tell us how Keystones Property made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many thanks to Scott, Sam, Chris, and Candice for their support at each stage of the sales process on my property. Marketing the property and finding a buyer was very rapid and I was kept updated on progress and the approach to use was discussed and agreed with me. From there right through progressing the sale, it was very useful to have their overview of the whole sales chain and I found that I was given regular updates, responded to when I had queries and importantly supported when anything needed ironing out to facilitate the process. This level of involvement took place right up to completion too. I’d certainly recommend the Keystones team to others.”

Helpful Report

“Great service from all the team at Keystones from start to finish. Always keeping us up to date throughout the whole process. We would certainly recommend. Thank you "Team Keystone", especially Candice who kept the communication going with everyone concerned.”

Helpful Report

“This was the first time for me to buy a property and I would like to thank you to Keystones for all their support through to buying My property.keystones are quick and efficient and I would specially thanks to Sam and Candice .Candice was very helpful on every step and also very professional. I highly recommend using Keystones property for your buying property.”

Helpful Report

“this was the first time for me to buy a property and i would like to thank you to keystones for all there support through buying my property keystones are quick and efficient i would especially thanks to sam and candice. candice was very helpfull on every step also very professional .i highly recomend using keystones property for your buying property .”

Helpful Report

“Didn’t have the best experience with Keystones as it started well and it got very bad. Sam was impeccable and very helpful and he was trying his best to help selling the house the rest was a mess. It went from having a lot of offers to, buyers not being able to get a mortgage on the type of house I had and losing a lot of potential buyers and money. This information should be known to all agencies but they didn’t have a clue. I also had a cash buyer who disappear and came back after months because they got told by solicitors and agents they couldn’t buy my house when they actual could buy it and they bought it, so that delayed the process another 3 month. The whole process took 8 month when it could have been 3 month and I almost lost the house I wanted to buy because of it.”

Helpful Report

“Keystones have been very professional and helpful throughout the the selling of my fathers house. Candice in particular was very helpful and really good at keeping us up to date with information. I would highly recommend them,”

Helpful Report

“Dealing with Candice from a conveyancing point of view has been excellent. She is very efficient and always very prompt in her responses. We would welcome the opportunity to work with Candice again in the future.”

Helpful Report

“This was my first time buying a property, I would like to thank Keystones for helping me in the process. Candice was extremely helpful every step of the way and advised me on multiple queries I had which aided me extremely with the purchase of the property. I Really appreciate her effort in the process and highly recommend using Keystones Property if you’re looking to buy a Property”

Helpful Report

“Keystones have been our top choice to manage our rental property, we have had a five star service and would highly recommend them to my family and friends.”

Helpful Report

“They are very quick & super efficient in solving problems whenever they are informed by our tenants. Problems are always solved to our satisfaction.”

Helpful Report

“Always happy to help and ready with a solution.”

Helpful Report

“Keystones property have been amazing especially David, he has been so great to deal with. He really does understand what you need and works his best to assist you find a property that suits all of your wishes. He was very committed to getting things done nice and quickly so we always felt things was progressing and did not have to chase him for updates. I would highly recommend him to anyone in the future and will be going back to use him myself when needed in the future.”

Helpful Report

“I would like to thank Keystone Property for all their support through purchasing my property. In particular I would like to thank Candice for her professionalism, she has been extremely supportive, thorough and ensured everything was running smoothly, I genuinely couldn’t have gone through this stressful process without her!”

Helpful Report

“We were very pleased with how the sale of our house was handled by Chris Vale at a very reasonable price, the viewings by Sam who was polite, professional and very helpful and Candice who dealt with progressing the sale was very personable, helpful and kept in good contact with us and our Solicitor. Thank you all at Keystones for all your help.”

Helpful Report

“I found YEMI very interesting,helpful and capable and smart in the industry”

Helpful Report

“Would like to Thank Keystones in assisting in the sale of our property. Sam was exceptionally professional and his friendly personality put buyers and myself completely at ease. He dealt with all questions with a very calm manner and was able to give prospective buyers lots of local information. Candice became our main point of contact once a sale was agreed. She has a friendly manner whilst being completely professional in everything she does. Communicating with us at every juncture- not matter how small. We had a few issues which she dealt with with extreme efficiency- reassuring at all times and giving us no reason to doubt/ question her when imparting information. She took full control and everything was completed expediently. I would recommend Keystones without exception.”

Helpful Report

“Thank you to all at Keystones Property for facilitating our sale. We appreciated the advice and support throughout the process and were very pleased with the tenacity shown in finding us a buyer. Candice was always available, approachable and focused on exchanging and completing quickly.”

Helpful Report

“Thank you Key Stones for facilitating the sale of our house in Rise Park. In particular, we'd like to thank Candice for her professionalism, diligence and pro-active support that helped push everyone (buyers, solicitors on both sides and seller) along as effectively as possible.”

Helpful Report

“Special mention to Sam, who took me and my husband to a couple of viewings. Sam was really polite, helpful and that is not always the case. He also accommodated for me to visit with builders once I had considered offering on the property. I hope he is recognised for his work. Also further to this Candice also was helpful, timely and worked hard once we had made an offer. Again I liked that we were not pushed in any way to use in-house broker/Solicitors. She helped and stepped in where necessary and would keep me updated with any developments. Really good service from Keystones, Thank you so much!”

Helpful Report

“Keystones have been very professional and helpful throughout the whole moving process. Candice in particular was very helpful and really good at keeping us up to date with information. Would highly recommend!”

Helpful Report

Keystones Property is rated 4.9 based on 431 reviews