Keystones Property Reviews

Name: Keystones Property
Address: 13 Clockhouse Lane, Romford, Essex
Rating: 4.92

4.9 Rating 423 Reviews

98 %

of reviewers recommend Keystones Property

Company Reviews

Metrics

Info

4.9

Based on 423 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keystones Property:

Keystones Property – “Our Service Is Key” - Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

Keystones Property – “Our Service Is Key”

Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

We offer:-

• Free valuations - sales and lettings properties
• 24hr management line (only managed properties)
• Accompanied viewing - up until 9pm
• Rightmove, local and online advertising
• High level customer service

Experience Keystones and experience a company who will go the extra mile for the client. We also pride ourselves with over 30 years sales and lettings experience, plus an extensive knowledge of our local surroundings.

Visit Website

Phone:

01708909100

Email:

scott@key-stones.co.uk

Location:

13 Clockhouse Lane,
Romford
Essex
RM5 3PH

Write Your review

Tell us how Keystones Property made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keystones have been our top choice to manage our rental property, we have had a five star service and would highly recommend them to my family and friends.”

Helpful Report

“They are very quick & super efficient in solving problems whenever they are informed by our tenants. Problems are always solved to our satisfaction.”

Helpful Report

“Always happy to help and ready with a solution.”

Helpful Report

“Keystones property have been amazing especially David, he has been so great to deal with. He really does understand what you need and works his best to assist you find a property that suits all of your wishes. He was very committed to getting things done nice and quickly so we always felt things was progressing and did not have to chase him for updates. I would highly recommend him to anyone in the future and will be going back to use him myself when needed in the future.”

Helpful Report

“I would like to thank Keystone Property for all their support through purchasing my property. In particular I would like to thank Candice for her professionalism, she has been extremely supportive, thorough and ensured everything was running smoothly, I genuinely couldn’t have gone through this stressful process without her!”

Helpful Report

“We were very pleased with how the sale of our house was handled by Chris Vale at a very reasonable price, the viewings by Sam who was polite, professional and very helpful and Candice who dealt with progressing the sale was very personable, helpful and kept in good contact with us and our Solicitor. Thank you all at Keystones for all your help.”

Helpful Report

“I found YEMI very interesting,helpful and capable and smart in the industry”

Helpful Report

“Would like to Thank Keystones in assisting in the sale of our property. Sam was exceptionally professional and his friendly personality put buyers and myself completely at ease. He dealt with all questions with a very calm manner and was able to give prospective buyers lots of local information. Candice became our main point of contact once a sale was agreed. She has a friendly manner whilst being completely professional in everything she does. Communicating with us at every juncture- not matter how small. We had a few issues which she dealt with with extreme efficiency- reassuring at all times and giving us no reason to doubt/ question her when imparting information. She took full control and everything was completed expediently. I would recommend Keystones without exception.”

Helpful Report

“Thank you to all at Keystones Property for facilitating our sale. We appreciated the advice and support throughout the process and were very pleased with the tenacity shown in finding us a buyer. Candice was always available, approachable and focused on exchanging and completing quickly.”

Helpful Report

“Thank you Key Stones for facilitating the sale of our house in Rise Park. In particular, we'd like to thank Candice for her professionalism, diligence and pro-active support that helped push everyone (buyers, solicitors on both sides and seller) along as effectively as possible.”

Helpful Report

“Special mention to Sam, who took me and my husband to a couple of viewings. Sam was really polite, helpful and that is not always the case. He also accommodated for me to visit with builders once I had considered offering on the property. I hope he is recognised for his work. Also further to this Candice also was helpful, timely and worked hard once we had made an offer. Again I liked that we were not pushed in any way to use in-house broker/Solicitors. She helped and stepped in where necessary and would keep me updated with any developments. Really good service from Keystones, Thank you so much!”

Helpful Report

“Keystones have been very professional and helpful throughout the whole moving process. Candice in particular was very helpful and really good at keeping us up to date with information. Would highly recommend!”

Helpful Report

“We first came across Keystones property when we saw a house advertised on rightmove. We booked a viewing and was met by Sam at the property we was interested in. He gave lots of helpful advice and tips as it was all new to us being first time buyers. We put in our offer and it was accepted. The communication from the keystones team has been great especially the Sales Progressor Candice who was our main contact. Very professional and efficient giving regular updates as soon as she has news and always willing to give advice and guidance when needed to make sure the process was as smooth as possible. Will be recommended keystones to anyone who is either looking or selling a property.”

Helpful Report

“We had the pleasure of working with Candice at Romford branch. She went above and beyond with the service provided and was very clear with the communication. Absolute pleasure working with all at Keystone. Highly recommended”

Helpful Report

“A huge thank you to the team at Keystones - especially Chris, Sam and Candice for the level of support and guidance with selling my property! And thank you so much Candice for all of your help in securing the property I am buying. I really appreciate the service you and all of the team have provided!”

Helpful Report

“I would like to express my gratitude for Keystones and especially Candice! She was incredibly wonderful and went through all of her efforts to get us the property we wanted so much! She went completely above and beyond for us, I will always remember the service provided from Keystones.”

Helpful Report

“Sam was very friendly with excellent communication throughout. We felt supported which made the whole process move very quickly and smoothly. Also Yemi took us took us through what we needed to know from the lettings team and he tried to help as much as possible. Thank you so much Guys.....::)”

Helpful Report

“Excellent service. Very professional and polite. They’ve been helping me every step of the way. Ash Sharma has been extremely kind and professional. So grateful for the help provided.”

Helpful Report

“Would highly recommended keystone to any one looking to seek there property they have been on point from getting it valved Scott personally getting the viewing booked in Sam and Kelsey and now on the final paint Candice is keeping me updated every few days asking do I need any think and letting me no what the solicitors are doing and inquires she really does no here job and would do anything to help with a smooth sale Keep up the great works candice and the whole team at keystones”

Helpful Report

“Keystones provided a great service obtaining an offer within a few days of it going on the market. But where they seriously excelled was when Candice became involved, not sure we were the easiest of sale, but she really seemed to know her job. She answered every question and was always amazingly positive. For all the solicitors in the chain that were paid to get the move done Candice was the only one that we could rely on to give us answers and push it through, wish I had your number earlier in the process. Hats off to her and a very big thank you!!!!”

Helpful Report

Keystones Property is rated 4.9 based on 423 reviews