Keystones Property Reviews

Name: Keystones Property
Address: 13 Clockhouse Lane, Romford, Essex
Rating: 4.92

4.9 Rating 423 Reviews

98 %

of reviewers recommend Keystones Property

Company Reviews

Metrics

Info

4.9

Based on 423 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keystones Property:

Keystones Property – “Our Service Is Key” - Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

Keystones Property – “Our Service Is Key”

Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

We offer:-

• Free valuations - sales and lettings properties
• 24hr management line (only managed properties)
• Accompanied viewing - up until 9pm
• Rightmove, local and online advertising
• High level customer service

Experience Keystones and experience a company who will go the extra mile for the client. We also pride ourselves with over 30 years sales and lettings experience, plus an extensive knowledge of our local surroundings.

Visit Website

Phone:

01708909100

Email:

scott@key-stones.co.uk

Location:

13 Clockhouse Lane,
Romford
Essex
RM5 3PH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Keystones team has been very approachable and enthusiastic and we appreciate the professional service we received in finding us a buyer. We will definitely recommend them to friends and family.”

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“Very Professional Company. Helping me to secure a new buy to let property. We have not managed to find one yet but Jay has been really accommodating and has helped my friend to find one as well. If you need a buy to let, ask for Jay.”

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“Big thank you To Jay. Cannot thank him enough for helping me secure a great buy to let property in a great location. I have now put the property on the market with them to rent and they have been very pro active and always available.”

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“Quick and friendly service from Keystones. Jay and Hayley kept us informed constantly and had amazing work ethic. They showed great professional service and was always eager to answer any questions. We would highly recommend dealing with Keystones”

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“For the past year and a half Clockhouse Primary school & Keystones Property have joined together to help provide our school and the local community with a number of fun and exciting events that have benefited the Children above and beyond! Mr Scott Jay and his superb team have been amazing when it comes to fund raising and being a constant support to Our Clockhouse Association (PTA) Keystones continues to be a constant within our School and the whole Clockhouse Community!”

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“Great service from the initial phone call right through to completion, all of the team were extremely professional, honest (which seems to be rare these days!) and genuinely helpful. Adil, Jay and Hayley were a pleasure to liaise with, kept their promises and went the extra mile every step of the way. Strongly recommended!”

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“Great team and great help! Thank you guys for everything, you made this so easily!”

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“Just signed the letting for a lovley propriety . 5 stars for the quick and smooth comunication with them . and Manny thanks for Jay”

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“Keystones agents been very professional and helpful throughout all sales process. I will recommend Keystones to anyone who wants to sell or buy any property. Peter from Romford”

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“Good service and kept me up to date on all parts of transaction from start to completion Thank you”

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“Why did Keystones make me happy? Simple, they supply and abide by "key" factors that ensure client / customer satisfaction. Professional, Forthright, Honest, and back it up, and do as they say / promise. I had a bumpy ride during my time selling my property (via another estate agent). Keystones, Adil and his staff, gave me over and above support and advice, in locating and securing a new home and delivering during difficult times. Thank you guys.”

Helpful Report

“Why did Keystones make me happy? Simple, they supply and abide by "key" business attributes that ensure client / customer satisfaction. Professional, Forthright, Honest, and back it up, and do as they say / promise. I had a bumpy ride during my time selling my property (via another estate agent). Keystones, Adil and his staff, gave me over and above support and advice, in locating and securing a new home and delivering during difficult times. Thank you guys.”

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“Excellent estate agent! Sold our property on day 1 of signing the terms and without photos! Will always return calls and emails and kept us in the loop throughout the buying/selling journey. Highly recommend!”

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“Excellent service provided by Keystones’s. They are always extremely helpful always keeping you updated in every step of the way. Louise always answers any questions very quickly and efficiently. Would highly recommend Keystones’s to anyone.”

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“We found Keystones service to be excellent in every way. Their customer service is exceptional, very friendly and professional. Adil worked with us every step of the way and his knowledge and support made everything run smoothly. We highly recommend Keystones to be in safe, efficient hands.”

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“I cannot recommend Keystones enough. We had various estate agents round when we decided to sell our flat and Adil came round and did not make us feel pressured at all, unlike the previous people that came round and were throwing sales pitches in our faces. They have been very responsive and professional throughout, always answer the phone (which is very rare with estate agents) and genuinely made us feel at ease with the whole process. Massive thanks to Hayley who has really pushed to get our sale over the line the last few weeks and its paid off, without her hard work we would still be nowhere near exchange. Massive thank you to the whole Keystones team, would definitely use them again.”

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“I can’t begin to stress enough as to how brilliant Keystones have been, they will always go the extra mile. The team are all incredibly helpful and will always assist in any way they can. Adil and Hayley I deal with regularly and they are fantastic! Would recommend them to anyone wanting to buy and sell, my experience has been nothing but positive. Thank you so much to all of you for all of your help, I’d have given you 10 stars if I could. 👏🏼”

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“I work closely with Adil and Hayley at Keystones and could not recommend them enough! They are always friendly, professional and ready to help wherever they can to progress transactions. Thank you both!”

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“All the agents involved in my dads house sale were very helpful and professional especially Will who was always happy to help we are looking to move soon as well and will definitely be using them again”

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“Keystones were amazing from start to finish and I would highly recommend them. Ross was professional and very patient with me as I took my time to decide whether or not to put my flat on the market. He took me through the process and was honest about the market value (compared to other estate agents). Ross handled all the viewings and my flat was on the market for less than 2 months. Adil was awesome and supportive during the negotiations and post offer queries including liaising with both lawyers. I would highly recommend Keystones!!!”

Helpful Report

Keystones Property is rated 4.9 based on 423 reviews