Kettler Reviews

Name: Kettler
Rating: 4.42

4.4 Rating 2,447 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a Kettler garden table with a glass top. Sadly this shattered in the very cold weather last winter but Kettler have managed to find me a replacement table top and are sending it too me very speedily. It was no longer under guarantee but they are supplying the top at a reasonable cost. The customer service is very good and the lady I have been dealing with ( Kat) has been amazingly helpful. Well done Kettler and Kat.”

Helpful Report

Posted 2 days ago

“Very comfy with enough space for a big family.”

Helpful Report

Posted 1 week ago

“Excellent quality, and service delivery as stated and kept updated throughout”

Helpful Report

Posted 1 week ago

“Excellent service.”

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Posted 2 weeks ago

Hi John, Thank you for your excellent 5-star review! We're thrilled to hear that you experienced great service. Your support means a lot to us! If you ever have any questions or need assistance, feel free to reach out. We're always here to help! Best regards, The Kettler Team

Posted 2 weeks ago

“I have dealt with this company on a few occasions and cannot fault their products or customer service. Prompt delivery and pleasant staff when I have spoken to them.”

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Posted 2 weeks ago

Hi Deborah, Thank you for your wonderful 5-star review! We’re delighted to hear that you’ve had great experiences with both our products and customer service. Your kind words about our staff and prompt delivery truly mean a lot to us! If you ever need assistance or have any questions, please feel free to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 2 weeks ago

“Easy to order and arrived on time”

Helpful Report

Posted 2 weeks ago

Hi Brian, Thank you for your fantastic 5-star review! We're thrilled to hear that you found the ordering process easy and that your order arrived on time. Your satisfaction is our top priority! If you have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 2 weeks ago

“Perfect product at a great price, customer service is very efficient. Comfortable and stylish.”

Helpful Report

Posted 2 weeks ago

Hi James, Thank you for your fantastic 5-star review! We're so glad to hear that you find our product perfect and stylish at a great price. It's wonderful to know that our customer service met your expectations! If you have any questions or need further assistance, don’t hesitate to reach out. We're here to help you anytime! Best regards, The Kettler Team

Posted 2 weeks ago

“Very pleased with Henley chairs, table and parasole. Delivery quick and extremely well package.”

Helpful Report

Posted 2 weeks ago

Hi Linda, Thank you for your wonderful 5-star review! We're delighted to hear that you're pleased with your Henley chairs, table, and parasol. It’s fantastic to know that the delivery was quick and the packaging met your expectations. Your feedback is greatly appreciated! If you have any questions or need assistance in the future, don’t hesitate to get in touch. We're always here to help! Best regards, The Kettler Team

Posted 2 weeks ago

“So impressed with the quality of the goods, they came all boxed and extremely well packed. Instructions were clear and easy to follow and the furniture looks fabulous in my garden. I purchased the Gio range and they look so stylish .”

Helpful Report

Posted 2 weeks ago

Hi Janet, Thank you so much for your amazing 5-star review! We're thrilled to hear that you're impressed with the quality of our goods and that the Gio range looks fabulous in your garden. Your feedback on the packaging and clear instructions means a lot to us! If you need any assistance or have questions in the future, please feel free to reach out. We're always here for you! Best regards, The Kettler Team

Posted 2 weeks ago

“We always purchase Kettler products , garden furniture is excellent and we have La Mode and Henley sets. Wouldn’t consider using anyone different.”

Helpful Report

Posted 2 weeks ago

Hi Richard, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you love our Kettler garden furniture and are enjoying both the La Mode and Henley sets. Your loyalty means the world to us, and we’re grateful to have you as a customer! Should you need any assistance or have any questions in the future, feel free to reach out. We're always here for you! Best regards, The Kettler Team

Posted 2 weeks ago

“The garden bench is well designed and looks good. Ordering and delivery very efficient.”

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Posted 2 weeks ago

Hi Michael, Thank you for your wonderful 5-star review! We’re delighted to hear that you had a great experience with us. Your kind words truly mean a lot to our team! If there’s anything we can assist you with or if you have questions in the future, don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 2 weeks ago

“Items arrived quickly and as described, no complaints”

Helpful Report

Posted 2 weeks ago

Hi Graham, Thank you for your fantastic 5-star review! We're thrilled to hear that your items arrived quickly and as described. Your satisfaction is our priority, and we truly appreciate your feedback! If you have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 2 weeks ago

“Patio table is well made and looks great. Delivery on time and well packaged”

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Posted 2 weeks ago

Hi Terry, Thank you for your wonderful 5-star review! We're so glad to hear that you find our patio table well made and visually appealing. It's also great to know that your delivery was timely and well packaged. Your feedback is truly appreciated! If you need any further assistance or have any questions, feel free to reach out. We're here to help! Best regards, The Kettler Team

Posted 2 weeks ago

“Good quality product. Easy to assemble. Well packed and arrived promptly.”

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Posted 2 weeks ago

Hi J, Thank you for your amazing 5-star review! We're delighted to hear that you found our product to be of good quality and easy to assemble. It's great to know that it arrived promptly and was well packed. Your feedback is greatly appreciated! If you have any questions or need further assistance, don't hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 2 weeks ago

“Excellent garden chair covers. Great quality. Extremely happy!”

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Posted 2 weeks ago

Hi Christina, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you love our garden chair covers and are extremely happy with their quality. Your support means everything to us! Should you have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 2 weeks ago

“Excellent products and great service”

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Posted 2 weeks ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you find our products excellent and appreciate our service. Your feedback truly motivates us! If you have any questions or need assistance in the future, please feel free to reach out. We're always here for you! Best regards, The Kettler Team

Posted 2 weeks ago

“Furniture was in accordance with spec and was delivered promptly.”

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Posted 2 weeks ago

Hi Heather, Thank you for your wonderful 5-star review! We're delighted to hear that your furniture arrived promptly and met your specifications. Your feedback is truly appreciated! If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 2 weeks ago

“I have a Kettler dining table and corner sofa set with sun shades. I've found them easy to assemble, great quality and resilient to UK weather with minimal maintenance. I highly recommend Kettler products.”

Helpful Report

Posted 3 weeks ago

Hi Russell, Thank you so much for your amazing 5-star review! We're thrilled to hear that you're enjoying your Kettler dining table and corner sofa set. It's great to know that you found them easy to assemble and appreciate their quality and resilience. Your recommendation means a lot to us! If you ever need assistance or have any questions, please don't hesitate to get in touch. We're always here to help! Best regards, The Kettler Team

Posted 3 weeks ago

“Very good service and delivery”

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Posted 3 weeks ago

Hi Robert, Thank you for your fantastic 5-star review! We're so glad to hear that you had a very good experience with our service and delivery. Your satisfaction means a lot to us! If you need any further assistance or have questions in the future, please feel free to reach out. We're always here to help! Best regards, The Kettler Team

Posted 3 weeks ago

“Excellent service , very helpful finding me the right product I needed, and e mailed me the link , so I just had to click on and order it .👍”

Helpful Report

Posted 3 weeks ago

Hi Glyn, Thank you for your wonderful 5-star review! We're delighted to hear that you found our service helpful and that the process of ordering was made easy for you. Your satisfaction is our top priority! If you have any questions or need assistance in the future, don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 3 weeks ago

Kettler is rated 4.4 based on 2,447 reviews