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Kettler Reviews

4.4 Rating 2,371 Reviews
85 %
of reviewers recommend Kettler
4.4
Based on 2,371 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Easy
Read Kettler Reviews
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Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Perfect.. What else can i say.
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Posted 3 years ago
Great product and superb customer service
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Posted 3 years ago
You've have sent me this asking for a review on a grey mesh touch up paint that I've still not received 🤔
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Posted 3 years ago
Order processed smoothly and delivery on time. Item (cover for Versa Lounge set) as described and exactly what I wanted.
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Posted 3 years ago
Unfortunately there is a delay in getting the chair foot caps.
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Posted 3 years ago
Not impressed as still not received sofa foot and no stool feet in stock. I was told to buy a new stool?
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Posted 3 years ago
đź‘Ť very good !
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Posted 3 years ago
Not arrived yet
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Posted 3 years ago
We weten looking for garden furniture that was nog Made in China, but in Europa. All the information gave us the idee Kessler garden chairs are made in Germany. For example, Hartman is very clear about Made in China. Kessler is not! We are dissapointed!! Be transparant!!!
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Posted 3 years ago
A positive experience
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Posted 3 years ago
Disappointed
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Posted 3 years ago
Havnt used it yet as still awaiting felivery of Kettlet settee ordered 7/5
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Posted 3 years ago
Excellent quality.
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Posted 3 years ago
The cover is excellent quality and well worth the money. Customer services however are v poor and waited 3 weeks for a refund so I could exchange.
Kettler 5 star review on 27th June 2021
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Posted 3 years ago
Easy to put on
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Posted 3 years ago
I had two Kettler dining chairs that had each developed a small rust spot within two years of purchase. I contacted Kettler, emailed photos, together with those of my order and receipt. Within two days Kettler had delivered me out two replacement chairs, no quibble. I was undergoing radiotherapy at the time, so to have one problem solved so easily and rapidly was great customer service.
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Posted 3 years ago
Very poor customer service in the George Street Warehouse store. Staff did not inform me when my requested furniture was in stock.
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Posted 3 years ago
Extremely disappointed with our table. Less than 5 years old and the surface paint is flaking off in huge patches with rust developing on the underside. We keep it fully protected by a substantial waterproof cover during the late autumn and winter months, so it ought to be able to withstand the weather that it is exposed to during the rest of the year. And of course, it's now out of what was a ridiculously short warranty period for such an expensive piece of furniture. I certainly would not purchase Kettler products in future.
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Posted 3 years ago
Bought from John Lewis, arrived damaged, no response to my reports. Shipped directly from Kettler. Kettler fail to respond to emails amd phone calls. There appears to be no way of getting help if there is a delivery issue.
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Posted 3 years ago
Cocoon swinging chair developed rust at the welded joints on the base and its only just been delivered. Less than a month and has been covered with a kettler rain cover. Product is being advertised as aluminium when in fact it’s made of steel, hence the fact that it’s rusting already. Poor quality preparation and poor welding resulting in rough welds and therefore lack of powder coating protection. Advertisement is misleading saying aluminium when it’s steel. Very disappointing.
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Posted 3 years ago
Kettler is rated 4.4 based on 2,371 reviews