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Kettler Reviews

4.4 Rating 2,371 Reviews
85 %
of reviewers recommend Kettler
4.4
Based on 2,371 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

Write Your review

I purchased a new table tennis net to replace the previous one that, like our outdoor table tennis table has lasted nearly 25 years and is still played on regularly. Fast efficient service which had a new net to me almost overnight at no extra cost - amazing!!
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Posted 7 years ago
Had the spare part I needed, just not the colour. The item was dispatched very quickly. Wish Kettler had more spares for sale.
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Posted 7 years ago
Very easy to order replacement parts very well priced and fast delivery
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Posted 7 years ago
Speedy delivery, happy with the products
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Posted 7 years ago
Got the parts I needed quickly and good price, thanks
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Posted 7 years ago
The spares got our old go kart working as well as when it was new . Great service !
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Posted 7 years ago
Quality product, speedy, safe postage.
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Posted 7 years ago
The parts I ordered were easy to fit and have given the sun loungers a new lease of life. We just need some sunshine now!
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Posted 7 years ago
Great product and service.
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Posted 7 years ago
Very quick service very please
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Posted 7 years ago
Spare steering wheel. Very fast delivery and easy to fit! Thanks
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Posted 7 years ago
I emailed Kettler's Customer Service when I realized that I wouldn't be home to sign for the delivery of my online purchase. I first received an acknowledgement of my message and then within 2 hours was sent an email saying that the package would go through the letterbox, so I wouldn't need to sign. Overall I am very satisfied with the courteous and efficient service.
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Posted 7 years ago
Easy to contact. good advice. Spare part in stock. quick delivery. good price. What more do you want?
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Posted 7 years ago
The order came in 3 days and fitted perfik
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Posted 7 years ago
Order completed on the 3rd July but goods did not arrive until 14th July due to the order not being processed properly. Had to ring to istablish this from your customer services!
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Posted 7 years ago
Hi, thank you for reviewing our spares service at Kettler. We apologise for the error in processing your order and will use your comments to improve our service. Many thanks, Kettler.
Posted 7 years ago
Great product But delivery updates would be nice (track my delivery)
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Posted 7 years ago
Ordered a garden table & chairs. On arrival I was pleasantly surprised how well packed they were. All packed individually, even with tape at ends of the covering to stop them coming off. Once opened I was not disappointed with the product. All made & finished off well, with no damage. Once unpacked they were very comfortable to sit in & solidly made. The table legs were connected to the table with very little effort, although it is a 2 person job to make it easier. A call to Customer Services at Kettler to enquire about after care was dealt with by Liz in a friendly manner who gave good practical advice and also had a good knowledge of the product. I was thoroughly impressed with the product & help provided that a positive review was least that I could do.
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Posted 7 years ago
Items arrived quickly, and as described.
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Posted 7 years ago
The team were very good in finding the right worn part for my old Kettler go-kart and now my grand-children can play with it, which is making them happy. Dispatch was quick and I had no problems with anything. Thanks
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Posted 7 years ago
Kettler always aim to sort out any problems and give great advice
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Posted 7 years ago
Kettler is rated 4.4 based on 2,371 reviews