Kettler Reviews

Name: Kettler
Rating: 4.41

4.4 Rating 2,371 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I actually wanted feet for the table SPGFC-51485J and was waiting for you to say when they were back in stock. I assumed you would ship those with the chair feet.”

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Posted 6 months ago

“Excellent service throughout”

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Posted 6 months ago

“At first, I was disappointed that it was white in color while we had looked at signature model in a garden shop which was black. On the website, it didn't specify color. But now after a week of using it, it looks lovely and very comfortable.”

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Posted 7 months ago

“Five stars, this is exactly what we were looking for. The service and delivery were perfect.”

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Posted 7 months ago

“Spot on. Great quality 👍”

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Posted 7 months ago

“Excellent product and great value”

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Posted 7 months ago

“Good prompt service and a quality product”

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Posted 7 months ago

“I purchased some spare feet for a kettle Aruba garden set The service I received was excellent But I was shocked when I found out that you couldn't supply Me with a set of covers for this item Could you please help me find a supplier that can ??”

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Posted 7 months ago

“Great experience from my initial enquiry to customer service, subsequently ordering online and fast delivery. Very pleased with the quality of the product.”

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Posted 7 months ago

“We bought the touch up paint. The product arrived very quickly and did the job. Good instructions and easy to use.”

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Posted 7 months ago

“Wanted to order a pair of garden chairs but it wasn't clear on the website if the price was for a single item or a pair. Contacted Kettler and received a very quick and helpful response from the Customer Service Manager confirming the price was for two chairs. I place an order the same day and received the chairs 5 days later. Very impressed by the helpful customer service, the speed of delivery and the quality of the chairs.”

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Posted 7 months ago

“Furniture is a nice design. Delivered quickly. Only criticism is the furniture as pictured does not have screws on the chairs which was reason I picked it but when arrived it clearly has screws showing, which is disappointing and false advertising. The sofa also had a slight scuff on it but I wasn’t going to go through hassle of sending back.”

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Posted 7 months ago

“Straihtforward secure ordering process and item arrived intact and as promised. Excellent.”

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Posted 7 months ago

“Hope it last longer this time”

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Posted 7 months ago

“Good product delivered promptly”

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Posted 7 months ago

“Excellent product and customer service was fantastic dealing with my little hickup”

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Posted 7 months ago

Dear Frank,Thank you so much for giving us a 5-star rating for Kettler! We truly appreciate your support and loyalty. Your positive feedback means a lot to us. We are delighted to hear that you found our product excellent and that our customer service was fantastic in handling your little hiccup. We always strive to provide the best experience to our valued customers, and it is gratifying to know that we met your expectations. Once again, thank you for your continuous support and for being such a loyal customer. We look forward to serving you again in the future!

Posted 7 months ago

“We have had other Kettler garden furniture for almost 10 years. Quality is always worth paying more for. We ordered another brand at lower cost but after a couple of weeks found faults and returned it to the supplier.”

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Posted 7 months ago

“Good communications , return sorted with ease”

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Posted 7 months ago

“Purchased some touch up paint for table and chairs set purchased over 20 years ago and still in excellent condition, need I say more”

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Posted 7 months ago

“Kettler is the perfect product very well made quick delivery and excellent customer service. They are so good I cannot see how they could improve it.”

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Posted 7 months ago

Kettler is rated 4.4 based on 2,371 reviews