Kettler Reviews

Name: Kettler
Rating: 4.42

4.4 Rating 2,324 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,324 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 14th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed and recived in a timely manner. Easy to deal with and products well made and robust.”

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Posted 6 months ago

“Does the job.”

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Posted 6 months ago

“Easy to order, cheaper price than anywhere I could find, delivered quickly and delivered for free. Highly recommend!”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“Reasonable good quality, fit the chairs perfectly.”

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Posted 6 months ago

“Always great products , quick, prompt delivery”

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Posted 6 months ago

“We were recently looking to replace our old parasoll and were very pleased to find an item that satisfied our needs perfectly and cheaper from the supplier than our our local garden centre. Overall extremely pleased with the experience and product.”

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Posted 6 months ago

“Very friendly and helpful customer service team. Dealt quickly and helpfully with my query.”

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Posted 6 months ago

“Beautiful furniture, best price and great delivery 5*”

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Posted 6 months ago

“I am very pleased with the barbecue tools and glove we ordered for a gift , especially as they were in the sale . They are both excellent quality and arrived soon after the order was pleased , so very happy customer and will buy a second set of tools when we buy our new barbecue shortly. Thank you.”

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Posted 6 months ago

“Good service from this company, supplying spare parts in a timely manner”

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Posted 6 months ago

“I ordered spare parts for my Everdure BBQ and one of the items was missing on delivery, the packaging was in good shape, therefore a picking error. Kettler responded quckly to supply the missing item which was a great save... but their courier delivered to the same house number/street name in a village three miles away... it happens a lot!!! So not perfect, but responsive which is great!”

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Posted 6 months ago

“Had exactly what I needed (Everdure BBQ accessories) at a very good price with fast dispatch. Will continue to use and highly recommend.”

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Posted 6 months ago

“Amazing support, they exceeded my expectations purchased a fire pit/table 12 months ago, I had an issue with it and Kettler exchanged it for a new one but also upgraded it to the latest model, I am blown away, would give them more stars if I could. I will be buying their products again! Thanks Kettler!”

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Posted 6 months ago

“Sent this back. Found online for £90 cheaper than Kettler direct.”

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Posted 6 months ago

“I found Kettler customer service exceptional. I had prompt responses and they quickly resolved my problem without any quibble. I feel they went above and beyond to help me. Dawn was very helpful”

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Posted 6 months ago

“You can tell how good a company is by not only their product, which in this case is excellent, but also by their customer service. We had an issue with part of the garden furniture and it was dealt with fast & efficiently. The item was swapped over quickly and we couldn’t be happier.”

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Posted 6 months ago

“Great product”

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Posted 6 months ago

“Great product. Looks lovely and provides some shelter from wind”

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Posted 6 months ago

“Good fast service”

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Posted 6 months ago

Kettler is rated 4.4 based on 2,324 reviews