Kettler Reviews

Name: Kettler
Rating: 4.42

4.4 Rating 2,324 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,324 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 14th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really excellent furniture and fist class customer service support”

Helpful Report

Posted 1 year ago

Thank you so much, Neil, for your 5 star rating of Kettler. We really appreciate your feedback, especially your comment about our really excellent furniture and first class customer service support. We are grateful that you have been a loyal customer to Kettler and we thank you for continuing to choose us for your furniture needs.

Posted 1 year ago

“Excellent delivery time. Very durable product. Would thoroughly recommend.”

Helpful Report

Posted 1 year ago

Thank you so much, Sandra, for your 5 star rating of Kettler! We really appreciate you taking the time to share your positive experience with others. We are so glad to hear that you were fully satisfied with the product, that the delivery time was satisfactory, and that you would recommend Kettler. We thank you for being a loyal and returning customer.

Posted 1 year ago

“Customer Services knowledgeable about products I needed to care for my table. Received in good time. Products easy to use abd have restored my table top and arm rests so very pleased”

Helpful Report

Posted 1 year ago

Thank you so much Susan for your 5 star rating of Kettler! We're so happy to hear that you were pleased with the services and products that you received. We truly appreciate you being a repeat customer and look forward to helping you in the future.

Posted 1 year ago

“Item was damaged on arrival but the customer service to resolve has been first rate. I will definitely buy from them again.”

Helpful Report

Posted 1 year ago

Thank you Natasha for your 5 star rating of Kettler! We are glad that despite the issue you encountered with damaged item upon receiving your order, our customer service was able to address the problem to your satisfaction. We thank you for being a return customer and for your support!

Posted 1 year ago

“order delivered promptly.”

Helpful Report

Posted 1 year ago

Thanks so much for the 5-star rating of Kettler! We're so glad to hear that your order was delivered promptly and that you've been a returning customer. Your satisfaction is our priority and we look forward to continuing to serve you.

Posted 1 year ago

“Prompt and efficient service. The replacement covers were very good value, I'm thinking of getting a full set in case my Palma suite is discontinued.”

Helpful Report

Posted 1 year ago

Thank you for your five star rating of Kettler Liz! We are glad to hear that you are satisfied with our prompt and efficient service. The replacement covers were also great value and we appreciate that you are thinking of getting a full set in case your Palma suite is discontinued. We are confident that our products and service quality will continue to meet your expectations.

Posted 1 year ago

“Well fitting”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Kettler! We are so pleased to hear that our products are well fitting and provide excellent value. We are happy to have you as a repeat customer and appreciate your business!

Posted 1 year ago

“The customer service team were exemplary and really helped me in locating leg stands for my garden table. Very impressed with the service I experienced. Thank you”

Helpful Report

Posted 1 year ago

Thank you, Jeannette, for your 5-Star rating of Kettler. We are very glad to know that you were highly impressed by our customer service team! It is immensely satisfying for us to know that their exemplary service made it possible for you to locate stands for your garden table. Thank you for your kind words!

Posted 1 year ago

“Not bought from them before but looks good and delivered promptly”

Helpful Report

Posted 1 year ago

Thank you very much for your 5 star rating of Kettler, Victoria! We are so delighted to hear that you are a new customer and that you were pleased with your purchase. Not bought from us before but looks good and delivered promptly - that's music to our ears! We are grateful for your custom!

Posted 1 year ago

“We bought a Kettler 135cm metal table and it is excellent.”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing review and 5 star rating for Kettler! We are delighted to hear that you are satisfied with your Kettler 135cm metal table. We value our loyal customers like you, and it is a pleasure to keep seeing you returning for our quality products.

Posted 1 year ago

“Good quality, very comfortable and the delivery was prompt. Ordered covers separately…. Great fit and quality”

Helpful Report

Posted 1 year ago

Thank you so much Mike for giving Kettler a 5-star rating! We are pleased to know that you have had a good experience using the product. We also appreciate your repeated patronage and for being a loyal customer. We promise to continue bringing good quality and comfortable products for you.

Posted 1 year ago

“Very efficient and the company seem reliable. The table seems well made. Possibly the leg supports are vulnerable if the table is treated badly. Customer care is very good and I actually spoke to a real person.”

Helpful Report

Posted 1 year ago

Thank you so much, John, for your 5-star rating of Kettler! We're glad to hear you find our products very efficient and our company reliable. We understand the importance of providing a table that's durable and capable of standing the test of time, and we really appreciate your feedback on our customer care. Thank you again for being a returning customer!

Posted 1 year ago

“I have purchased lots of Kettler furniture and several protection covers the quality is excellent. Not the cheapest furniture but the quality and workmanship is far superior to other brands.”

Helpful Report

Posted 1 year ago

Thank you for the fantastic 5 star rating, Sara! I'm glad to hear that you've had such amazing experiences with Kettler's furniture and protection covers. The quality and workmanship of Kettler products is truly top-notch and worth the investment. We appreciate you recognising this and for your loyal support of our brand.

Posted 1 year ago

“Sofa bed is as good as it could be. Excellent service - quick and efficient, so much so that we have now ordered a second one.”

Helpful Report

Posted 1 year ago

Thank you so much Anne for your 5 star rating of Kettler! We are so pleased to hear that the product you ordered was as good as you could have expected. We understand how highly you value quick and efficient service considering that you've already placed a second order with us! We look forward to hearing more great feedback from you!

Posted 1 year ago

“The table ONCE assembled is a lovely table, However, assembly is time-consuming, and realistically takes 2 people 3 LONG hours, Also at one stage needs 3 of you. Updates on delivery are very good too. However the delivery was not too good, Arrived early and spoke very little English, to say the least, The box was banged and thrown about and everything was loose inside and damaged. Think you need to look at the delivery company that you are using, Could do better here cause it's the only thing that let the whole process down.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to give us your 4 star rating on the Kettler table. We appreciate you bringing your experience with the assembly, delivery updates, and delivery itself to our attention. We will be sure to take this into consideration in order to improve our future experiences for our customers. We are grateful to have a customer like you that returns to us, and we hope to see you again soon.

Posted 1 year ago

“Ordered new covers for my garden furniture. Easy to order, and delivered within a few days. Great service.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Kettler! We are glad to hear that ordering new covers for your garden furniture was easy and that they were delivered quickly. We value your loyalty as a returning customer and appreciate the great service you have shared. Thank you!

Posted 1 year ago

“Arrived quickly”

Helpful Report

Posted 1 year ago

Thank you Marian for your 5 star rating of Kettler. We are so glad to hear that your order arrived quickly! It means a lot to us that you appreciate the quality and speed of our service.

Posted 1 year ago

“Very very pleased with all our Kettler purchases first class”

Helpful Report

Posted 1 year ago

Thank you so much Derek for your 5 star rating! We are very, very pleased with all our Kettler purchases - first class! We truly appreciate your loyalty and look forward to your future Kettler purchases!

Posted 1 year ago

“Kettler is always good quality, bye well buy one one.”

Helpful Report

Posted 1 year ago

Thank you, Anna, for your kind words and the 5-star rating! We couldn't be more proud that you keep coming back to us. Kettler is always good quality, so well done for investing in one! We hope to continue to provide you with excellent quality for a long time to come. Thank you for being a repeat customer!

Posted 1 year ago

“Realy nice quality table and very easy to fold up and down, a little time-consuming to build but worth it!”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of Kettler, Andrew! We're glad you liked the quality of the table and that it was easy to fold up and down. We know that it takes time to construct, so we're happy that you think it was worth it!

Posted 1 year ago

Kettler is rated 4.4 based on 2,324 reviews