Kettler Reviews

Name: Kettler
Rating: 4.41

4.4 Rating 2,371 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Previously purchased the Charlbury casual dining set and covers and the Caredo 4 seater set. Now purchased the Charlbury sun lounger and cover and not disappointed. Not cheap but great quality. Very pleased.”

Helpful Report

Posted 2 years ago

Thank you so much for your kind review Julia, you have great taste in garden furniture! We hope you thoroughly enjoy using your Kettler products this Summer!

Posted 2 years ago

“Glad to have got touch up paint for my chairs. However really disappointed that the Kettler patio chairs have begun to rust. The touch up paint is to suitable for repairing the rust damage.”

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Posted 2 years ago

Thank you for your review and feedback Robert. We're sure you will get your Kettler products back to great condition with the touch-up paint!

Posted 2 years ago

“We ordered cleaning materials for garden furniture, which we have not used yet so can’t evaluate them but the delivery was prompt.”

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Posted 2 years ago

Thank you very much for your kind review!

Posted 2 years ago

“Kettles have very good customer service operation. I have ordered on 3 separate occasions, each time finding their sales advisors helpful, friendly and efficient. The follow up, taking my orders and the delivery went without any problems whatsoever. It is not possible to ask for more.”

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Posted 2 years ago

Thank you so much for your kind review David. We are always delighted to hear when our customers have received good service. We hope you enjoy using your Kettler furniture this Summer!

Posted 2 years ago

“Excellent products, well made . Delivery was updated regularly”

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Posted 2 years ago

Thank you very much for your review Linda. We are so pleased to hear you are happy with your Kettler products. We hope you thoroughly enjoy using them this summer!

Posted 2 years ago

“Very good quality, worth paying the extra.”

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Posted 2 years ago

Thank you so much for your kind review Roger!

Posted 2 years ago

“We have several items of Kettler garden furniture and a parasol. They have proven to be very durable over the years.”

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Posted 2 years ago

Thank you for your kind review Keith. We hope you continue to enjoy using your Kettler furniture for many years to come!

Posted 2 years ago

“Love Kettler products. My garden furniture is super old but I still love it , needed new rubber feet for chairs. The circular table is 150 cms great size for entertaining. I have a ‘love seat’ that sits at the front and gets the morning sun, the patio set is at the back for entertaining.”

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Posted 2 years ago

Thank you so much for your review Iris! We hope you continue to enjoy using your Kettler furniture for many years to come!

Posted 2 years ago

“Fantastic service as always and really good quality products”

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Posted 2 years ago

Thank you very much for your kind review David! We are always so pleased to hear when our customers have received great service. We hope you enjoy using your Kettler products this summer!

Posted 2 years ago

“Good product and delivered as expected.”

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Posted 2 years ago

Thank you so much for your review Paul. We hope you enjoy using your Kettler product this summer!

Posted 2 years ago

“Furniture arrived with splits in the wood. Quality was below my expectations. Emailed Kettler directly to make a claim under warranty, received no response.”

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Posted 2 years ago

Thank you for your review and feedback Peter. We are so sorry for the delay in getting back to you regarding your concerns. I understand you are now in contact with our After Sales team who will be happy to assist you further.

Posted 2 years ago

“Perfect service from start to finish and bbq I bought is the best quality ever.”

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Posted 2 years ago

Thank you for your review Clint! We are delighted to hear you received perfect service. We hope you thoroughly enjoy using your Everdure Barbeque this summer!

Posted 2 years ago

“We purchased a set of out door furniture which we really like, it is very comfortable and looks great. We purchased this from a garden centre. We decided afterwards to buy the covers , I ordered the incorrect table one . Sally in CS was great sorted the correct one and I sent back the wrong one for a refund no problem. The covers are brilliant and waterproof!”

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Posted 2 years ago

Thank you very much for your kind review Lucy! We are so pleased to hear you are happy with your Kettler products and the service you received. Your comments have been passed on to Sally, who was more than happy to assist you.

Posted 2 years ago

“Called and Customer services were quick to pick up and emailed me instructions on the care products I need for the Elba teak table and recommended ordering via the website.”

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Posted 2 years ago

Thank you so much for your kind review. We are so pleased to hear about the efficient service you have received!

Posted 2 years ago

“I have had my kettler furniture for more than 25 years, still looks good the only thing I needed was new rubber feet for one of the Sienna chairs, delighted to find you stock spares and they are reasonably priced.”

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Posted 2 years ago

Thank you very much for your kind review. We hope you continue to enjoy using your Kettler furniture for many more years to come!

Posted 2 years ago

“Efficient”

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Posted 2 years ago

Thank you so much for your kind review Catherine!

Posted 2 years ago

“Excellent service Cover arrived very quickly. Thankyou”

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Posted 2 years ago

Thank you very much for your kind review. We hope you enjoy using your Kettler products this summer!

Posted 2 years ago

“Brilliant! High quality product, really pleased.”

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Posted 2 years ago

Thank you so much for your review! We hope you enjoy using your Kettler products this summer!

Posted 2 years ago

“Exceptional customer service.”

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Posted 2 years ago

Thank you so much for your feedback! We are so glad to hear you received exceptional customer service. Your comments have been passed on to the colleague, who was more than happy to assist you.

Posted 2 years ago

“Quality product. Beautifully made. Perfect addition to our garden.”

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Posted 2 years ago

Thank you so much for your review. We are delighted to hear you are happy with your Palma Corner set. We hope you thoroughly enjoy using your Kettler furniture this summer!

Posted 2 years ago

Kettler is rated 4.4 based on 2,371 reviews