Kettler Reviews

Name: Kettler
Rating: 4.41

4.4 Rating 2,374 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,374 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an issue with several of our chairs after 2.5 years. Kettler replaced them without a fuss and very efficiently. We were happy with them before but even more so now!”

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Posted 5 years ago

“Replacement of items very straight forward”

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Posted 5 years ago

“It has been a pleasure dealing with your customer service. I have found them to be professional in their approach to my issue, courteous and were quick to resolve it. An excellent service all round, which makes me want to continue buying Kettler's products.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Your service when there is a problem is the best company i have ever dealt with ,so thank you all at Kettler”

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Posted 5 years ago

“When our sofa arrived damaged it was replaced with no hassle - excellent service.”

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Posted 5 years ago

“Very helpful staff, easy procedure and was kept updated throughout. Would definately buy from Kettler again because of this excellent service.”

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Posted 5 years ago

“Following visit from a technician to repair our table tennis table, the support we received from him and subsequently from Kettler was faultless resulting in a no quibble exchange under warranty for our di I got furniture. Now very pleased with our items.”

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Posted 5 years ago

“Despite first enquiry which for some reason disappeared into a black hole, once I raised the issue again it was handled very efficiently and a new table was dispatched within days, very happy!”

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Posted 5 years ago

“Issue resolved very well”

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Posted 5 years ago

“Excellent response to our problem and quick efficient delivery - great customer service.”

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Posted 5 years ago

“My table had started to look rubbish and you replaced the top! Thankyou!!”

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Posted 5 years ago

“A wonderful aftersales service! Quality products and Great Service. I have not been promoted to write this but The Service I received was second to none.”

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Posted 5 years ago

“Kettler’s products are good, and when something does go wrong the claims procedure is simple and quick.”

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Posted 5 years ago

“Table sent with two right halves. Arranged drop off and pickup of the new/old table, unfortunately the driver had no note to pickup and so had to rearrange another pickup date.”

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Posted 5 years ago

“Some time back i purchased Kettler chairs and tables for my garden and had a rust problem (which must be bad luck as my neighbors have them and they are still in good condition at 15-20 years old) I filled in the the warranty form and received a call back to say could I send pictures ,which i did and received 10 new chairs as replacements,without too much fuss. I highly recommend Kettler as we can always get problems with things we buy. but don't always get such excellent service. Thanks to the staff at Kettler, not forgetting the initial help from Waterside Garden Center, Bourne.”

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Posted 5 years ago

“Responsive customer service team”

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Posted 5 years ago

“Kettler could not have been more obliging and helpful I would certainly have no hesitation in buying their products in the future.”

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Posted 5 years ago

“We received a replacement table after the one purchased 18 months ago was going rusty under and over the table surface.”

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Posted 5 years ago

“WEbsite easy to navigate prompt delivery.”

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Posted 5 years ago

Kettler is rated 4.4 based on 2,374 reviews