Kettler Reviews

Name: Kettler
Rating: 4.42

4.4 Rating 2,324 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,324 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 14th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product delivery good.”

Kettler 5 star review on 28th December 2023

Helpful Report

Posted 11 months ago

Thank you so much for your 5 star rating of Kettler, Rosie! We appreciate your kind words about the great product delivery. Your satisfaction is our priority!

Posted 11 months ago

“Excellent service and products”

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Posted 11 months ago

Thank you very much for your 5 star rating! We are thrilled that you are satisfied with the excellent service and products that Kettler provides.

Posted 11 months ago

“Great product”

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Posted 11 months ago

Thank you, Helen, for rating Kettler with four stars. We're thrilled you think it's a great product!

Posted 11 months ago

“Excellent”

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Posted 11 months ago

Excellent! Thank you so much Jared for your fantastic 5 star review of Kettler! We really appreciate you taking the time to recognise our customer service!

Posted 11 months ago

“Purchased outdoor table tennis table which was delivered more quickly than estimated. All of the components were present and correct and the quality appears to be good. The only complaint is that the assembly instructions were unclear in certain areas.”

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Posted 1 year ago

Thank you, Tom, for your 4 star rating of Kettler. We are glad to hear the outdoor table tennis table was delivered quickly and that the components were all present and correct. We apologise that the assembly instructions were unclear in certain areas. Thank you for your feedback and we hope you enjoy your purchase.

Posted 11 months ago

“Excellent quality garden furniture, at great prices.”

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Posted 1 year ago

Thank you Peter for giving Kettler a 5 star rating! We are so pleased you appreciate our excellent quality garden furniture at great prices.

Posted 11 months ago

“Product not used yet but seems to be well made. Delivery was quick and efficient.”

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Posted 1 year ago

Thank you for your 5 star rating! We are delighted to hear that you were impressed with the quality of our product, even though it is yet to be used. We are glad to hear that the delivery was swift and efficient. We really appreciate your wonderful feedback and would like to thank you for your support!

Posted 11 months ago

“Love my products I ordered. Outside patio heaters”

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Posted 1 year ago

Thank you so much for your 5 star rating of Kettler, Julian! I'm so happy to hear that you love the products you ordered from us, especially the outside patio heaters. We truly appreciate your feedback!

Posted 11 months ago

“Super products. High quality. Keen prices, especially when on offer. Quick delivery”

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Posted 1 year ago

Thanks Keith for your 5 star rating of Kettler! We are glad to hear that you appreciate the high quality of our products along with keen prices and quick delivery. We appreciate your feedback!

Posted 11 months ago

“Cushions shown on website in bright neon Green. Actual cushions very dull mossy green.”

Helpful Report

Posted 1 year ago

Thank you so much for your honest opinion about Kettler. We truly appreciate your feedback! We are sorry to hear that the cushions that you purchased, which were shown in bright neon green on the website, were not what you expected. We understand how frustrating this could be. At Kettler, our goal is always to give our customers the best experience possible. To that end, we'd love to know how we can make things better. How can we make sure that this kind of issue doesn't happen again? Please let us know your thoughts. Thank you again for taking the time to leave us your review!

Posted 11 months ago

“Ordered a product that unfortunately had a crack. Sent pictures that night and had a reply first thing the next morning to say the product would be replaced. The item was returned and replaced with no problems within 4 days - excellent service”

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Posted 1 year ago

Thank you for the amazing 5-star rating of Kettler! We are glad to hear that we provided an excellent service in the unfortunate situation of your cracke product. We value customer satisfaction highly, and it's great to know that we could provide a speedy solution. Thank you for your understanding and loyalty!

Posted 1 year ago

“We've found Kettler products to be excellent. We now have a 6 seater table and chairs a 4 seater table and chairs and a wicker sofa so all the family can sit outside comfortably when they are all here in the summer. The covers are strong and durable.”

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Posted 1 year ago

Thank you so much for giving our Kettler products such a fantastic rating! We hope that you enjoy using your products for many years to come.

Posted 1 year ago

“Perfect Service great and cover fits well and does a good job xxx”

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Posted 1 year ago

Thank you so much, Susan, for giving Kettler a perfect 5-star rating! We're so glad to hear that the service was great and that the cover fits well and does a good job. We really appreciate your feedback!

Posted 1 year ago

“Delivered promptly and product perfect.”

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Posted 1 year ago

Thanks for your 5 star rating, Jennifer! We are delighted to know that your order was delivered promptly and the product was perfect. Thanks for your kind words!

Posted 1 year ago

“Excellent service and quick delivery.”

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Posted 1 year ago

Thank you so much Ian for the 5-star rating! We are delighted to hear that you had excellent service and quick delivery. It means so much to us to have a loyal customer like you. Thank you for recommending Kettler!

Posted 1 year ago

“Excellent product with superfast delivery”

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Posted 1 year ago

Thanks Nigel for your 5-star rating of Kettler! We are glad to have exceeded your expectations with our excellent product and superfast delivery. We appreciate your support and look forward to having you as a Kettler customer for years to come.

Posted 1 year ago

“The Black Friday deal was excellent on a Kettler Right Hand Palma set and table. We ordered on the website which was easy to navigate and ordered the product. We were given a delivery day very quickly and the courier turned up on the day within a 2 hour time slot. The delivery drivers were extremely helpful and took the item into the back garden. The product is excellent and of a high quality. We have covered them up for the winter with the Kettler covers which again are of a high quality and fit well. All in all a great shopping experience.”

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Posted 1 year ago

Thank you David for your 5 star rating of Kettler! We are glad you enjoyed your Black Friday deal with the Kettler Right Hand Palma set and table. We are also pleased to hear you found ordering and navigating the website easy and received your delivery accordingly. Additionally, we are glad to hear that our delivery drivers were so helpful and our covers of a high quality and fit well. We appreciate your positive feedback and are glad that you had an overall great experience!

Posted 1 year ago

“Excellent online purchase experience of quality product. Delivered quickly and was very easy to change delivery date. The delivery arrived on time with updated communication throughout.”

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Posted 1 year ago

Thank you very much for your 5 star rating of Kettler, Helen! We are very pleased to hear that you had an excellent online purchase experience with us. We appreciate your loyalty and thank you for your kind words about our product quality, fast delivery, and effective communication. We are delighted to have you as a customer.

Posted 1 year ago

“You get what you pay for”

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Posted 1 year ago

Thank you Maurice for the 5 star rating – it means a lot to us! We believe in 'you get what you pay for' and are always striving to provide our customers with the highest quality products and services.

Posted 1 year ago

“Abi at Kettler was very efficient and professional when dealing with our order for garden furniture. She was extremely helpful in resolving a query regarding the product and followed up with an email to let us know the outcome. Delivery details were arranged very quickly following payment and I have to say that the delivery team was also excellent. Overall, we are delighted with our experience at Kettler and very happy with the purchase.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and the 5 star rating! We are so pleased to hear that Abi was able to resolve your query efficiently and professionally, and that the delivery team also excelled. We are delighted that you are happy with your experience with Kettler and your purchase. Thank you again!

Posted 1 year ago

Kettler is rated 4.4 based on 2,324 reviews