Kettler Reviews

Name: Kettler
Rating: 4.42

4.4 Rating 2,341 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,341 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

Write Your review

Tell us how Kettler made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kettler 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the palma Conor and fire pit cover set…perfect fit am really pleased with it.👍🏻”

Helpful Report

Posted 2 years ago

Thank you so much for your kind review Dean! We are so happy to hear you are pleased with your Protective Cover set. We hope you continue to enjoy using your Kettler Palma furniture for many years to come!

Posted 2 years ago

“Very good!”

Helpful Report

Posted 2 years ago

Thank you very much for your kind review!

Posted 2 years ago

“Did what you said on your website, on time and the spares fitted. Cannot say more!”

Helpful Report

Posted 2 years ago

Thank you so much for your kind review John. We hope you continue to enjoy using your Kettler products this summer!

Posted 2 years ago

“Amazing quality as always. Swift delivery”

Helpful Report

Posted 2 years ago

Thank you very much for your kind review Andrew! We are so pleased to hear you are happy with the quality of your Kettler products. We hope you enjoy using them this summer!

Posted 2 years ago

“Kettles off an excellent range of garden furniture and accessories that would suit most gardens. Products are well made but disappointed that furniture arrived without some of the fixings - otherwise it would have been five stars”

Helpful Report

Posted 2 years ago

Thank you for your review and feedback Christopher. I was sorry to hear parts were missing from your order. If you still need help with this, please contact our After Sales team on 01527 588997 and we will be happy to assist you.

Posted 2 years ago

“Easy to order, quickly delivered. Fantastic”

Helpful Report

Posted 2 years ago

Thank you very much for your kind review Chris. We hope you enjoy using your Kettler products this summer!

Posted 2 years ago

“Haven't yet dared to start the assembly of green series outdoortable. Cannot find relevant online tutorial.”

Helpful Report

Posted 2 years ago

Thank you for your review and feedback Ian. Unfortunately, we do not have an online tutorial for the assembly of our range of Table Tennis tables. The approximate build time for two people is up to four hours. We can recommend a third-party flat pack assembly service if necessary. If you would like more information, please contact us on 01527 591901.

Posted 2 years ago

“Ordered covers for my palms duo chairs - perfect fit- probably would have paid less on another site but this way I could be sure the covers would fit and they did - excellent service and speedy delivery”

Helpful Report

Posted 2 years ago

Thank you so much for your kind review Diana! We hope you enjoy using your Kettler products this summer!

Posted 2 years ago

“Quality products from a quality company. Great to communicate with a human being in Customer service for a change. Would appreciate detailed technical manual on Orbit speaker. Very complex Bluetooth issues if you wish to control with a new device. There needs to be a reset capability”

Helpful Report

Posted 2 years ago

Thank you for your kind review Denis! The only manual we currently have available is the assembly instructions. If you require technical assistance, please contact us on 01527 591901 and we will be happy to help.

Posted 2 years ago

“Absolutely beautiful! Quality item!”

Helpful Report

Posted 2 years ago

Thank you so much for your review! We are so pleased to hear you are happy with your order. We hope you enjoy using your Kettler products this Summer!

Posted 2 years ago

“Delivery was on the day advised. Product is very well made and although it took a long time to put together this was a reflection of the quality rather than of the difficulty. Table plays really well and everyone is enjoying it. Folding it away is simple and quick.”

Helpful Report

Posted 2 years ago

Thank you very much for your kind review, Keith! We are so pleased to hear you are enjoying your Kettler Table Tennis Table. We hope you continue to enjoy using your Kettler products this summer!

Posted 2 years ago

“I ordered some touch-up paint. It arrived quickly and it is quite effective. So I give that 5 stars. I am giving only three stars because I am rather disappointed that I need the touch-up paint. Whilst I love our Kettler furniture, and I did expect to have to touch up the paint occasionally, I didn't expect large areas of the paint to peel off the arms of the chairs. We have had the furniture for 7 years so maybe that is too much to ask.”

Helpful Report

Posted 2 years ago

Thank you for your review and feedback James. Our range of products is built to last and offers the best weather protection available, however, the products and coating can weather over time. We supply touch-up paint to help our customers repair cosmetic damage that can be caused by wear and tear, after using the products for extended periods.

Posted 2 years ago

“The table arrived on time and although took some time to put together, once done very easy to put up and down for storage. Instructions were reasonably easy to follow. We have all had lots of fun using the table.”

Helpful Report

Posted 2 years ago

Thank you so much for your review! We hope you enjoy using your Table Tennis Table this summer!

Posted 2 years ago

“Very pleased with the delivery on time as stated 👍🏻The product I purchased 2 speakers lights included for each parasol ☂️ the only thing I thought I could Bluetooth the 2 speakers to play music together 😞 we also purchased matching 2x2 corner settees 2x2 stool and 2x2 tables with cover were well made and finish’s off are new patio great job👍🏻”

Helpful Report

Posted 2 years ago

Thank you so much for your kind review Norman. We are delighted to hear you are pleased with your Kettler products. We hope you continue to enjoy using the furniture for many years to come!

Posted 2 years ago

“Abysmal! First table did not arrive. 3 week delay. Promised a replacement. That has not arrived either.”

Helpful Report

Posted 2 years ago

Thank you for your review and feedback Conor. I was very sorry to hear about the issues with your delivery. I understand this has now been resolved and your replacement has been delivered. Please contact our Customer Service team if you need help with anything else and we will be happy to assist you.

Posted 2 years ago

“Fantastic sofa but the table is a terrible disappointment it melts in the sun , no where in information does it say use coasters under glasses or keep out of the sun, definitely do not buy this table as your wasting your money, choose the glass one😡”

Helpful Report

Posted 2 years ago

Thank you for your recent review of our Polywood table, and we are sorry to read of the issue you have encountered. We do put very clear instructions on the table and within the care information about certain glassware causing damage to the resin-topped tables, so we are surprised to read that yours did not come with any of this information. One of our customer service team will be in touch with you shortly to get a suitable resolution for you so that you can enjoy using your furniture again, and for years to come.

Posted 2 years ago

“We are delighted with our Kettler garden table and chairs. They are beautifully designed and well finished. The delivery was very efficient, and we didn't have to wait in all day for their arrival. Our daughter recommended Kettler because of the garden furniture she has , and I'm so glad we took her advice. Mike (a retired GP)”

Helpful Report

Posted 2 years ago

Great to hear that you are happy with your purchase, Mike. Thank you for leaving a review and we hope that you enjoy many years of use from your purchase.

Posted 2 years ago

“We have had our Kettler Garden Furniture for many years, so hopefully these replacement foot caps will prolong the life of our lovely set. The products came very quickly and we are very pleased with the service.”

Helpful Report

Posted 2 years ago

Thank you for your great review, David. We too hope that the foot caps will allow you to enjoy your set for many more years to come

Posted 2 years ago

“Absolutely the best quality outdoor furniture on the market. Very pleased with my purchase. Would recommend Kettler to anyone.”

Helpful Report

Posted 2 years ago

Thank you for your review, Maureen. We are thrilled that you are pleased with your purchase and hope you have many years of enjoyment using your set.

Posted 2 years ago

“Very happy so far”

Helpful Report

Posted 2 years ago

Great to hear, and thank you for your review!

Posted 2 years ago

Kettler is rated 4.4 based on 2,341 reviews