Kettler Reviews

Name: Kettler
Rating: 4.41

4.4 Rating 2,450 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,450 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What they promise is what they deliver”

Helpful Report

Posted 5 months ago

Hi Julie, Thank you for the fantastic 5-star review! We're thrilled to hear that you found our products to be exactly as we promised. Your satisfaction is our top priority, and it’s great to know we hit the mark for you. If you have any further feedback or need assistance, feel free to reach out anytime. We're always here to help! Best regards, The Kettler Team

Posted 1 month ago

“Excellent service ..... easy to order furniture .... great communication ... delivered as promised ....”

Helpful Report

Posted 5 months ago

Hi Robert, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a smooth experience ordering and that our communication and delivery met your expectations. Your satisfaction is our top priority, and it’s great to know we hit the mark! If you ever need anything else or have more feedback, feel free to reach out. We're always here for you! Best regards, The Kettler Team

Posted 1 month ago

“Quick delivery Good price Perfect fit Good quality material”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your wonderful 5-star review! We're so pleased to hear about your quick delivery experience and that you found our pricing competitive. It's fantastic to know that everything fits perfectly and that you're satisfied with the quality of the materials. Should you have any more feedback or need assistance, feel free to reach out to us anytime. We’re always happy to help! Best regards, The Kettler Team

Posted 1 month ago

“A beautiful 5 piece chairs; footstools and coffee table. Great price and look lovely on our new patio. So far very weather resistant!”

Helpful Report

Posted 5 months ago

Hi Clare, Thank you for your wonderful 5-star review! We're so glad to hear that you love your beautiful 5-piece set and that it looks fantastic on your new patio. It’s great to know that it’s holding up well against the weather! If you have any more thoughts to share or need assistance, feel free to reach out. We're always here for you! Best regards, The Kettler Team

Posted 1 month ago

“Delivery was great. As the initial date didn't suit another was arranged for soon after. Very helpful delivery guys. The seats look great and are very comfortable. I decided to put them away until next summer as the winter weather can be wild here !”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your wonderful 5-star review! We’re so glad to hear that your delivery experience was smooth and that our team was helpful. It’s great to know you find the seats both great-looking and comfortable! We completely understand putting them away for the winter – it's always good to protect your investment. If you have any further thoughts or need assistance down the line, please don’t hesitate to reach out. We're always here for you! Best regards, The Kettler Team

Posted 1 month ago

“Our order of a 5’ garden bench cover was delivered 3 days from order. The quality is excellent and it fits our garden bench perfectly.”

Helpful Report

Posted 5 months ago

Hi Pamela, Thank you so much for your amazing 5-star review! We are so glad to hear that your garden bench cover arrived promptly and that you're pleased with the quality and fit. It's great to know our products meet your expectations! If you ever need anything or have any questions, feel free to reach out. We’re always here to assist! Best regards, The Kettler Team

Posted 1 month ago

“I have recently bought 2 sun loungers and a 3 seater garden sofa cover which are very good quality. Communications we're good and delivered on time.”

Helpful Report

Posted 5 months ago

Hi Julia, Thank you for your wonderful 5-star review! We're thrilled to hear that you’re enjoying your sun loungers and the garden sofa cover. It’s great to know that our communication and delivery met your expectations. If you have any more feedback or need assistance in the future, please feel free to reach out. We’re always here for you! Best regards, The Kettler Team

Posted 1 month ago

“Excellent products, excellent response when there was a problem. Thank you”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your excellent 5-star review! We're so glad to hear that you had a positive experience with our products and customer service. It’s wonderful to know that we could assist you effectively when a problem arose. If you have any more feedback or require assistance in the future, please feel free to reach out. We're always here for you! Best regards, The Kettler Team

Posted 1 month ago

“Great quality and quick delivery. Weather proof and wearing well.”

Helpful Report

Posted 5 months ago

Hi Sarah, Thank you for your wonderful 5-star review! We're so glad to hear that you're happy with the quality of your purchase and that it arrived quickly. It's great to know that it's weatherproof and wearing well. If you have any more feedback or need assistance in the future, feel free to reach out. We're always here for you! Best regards, The Kettler Team

Posted 1 month ago

“Very comfortable chairs, even without the cushions. Very pleased with our purchase.”

Helpful Report

Posted 6 months ago

“Great product came on time and very good customer support”

Helpful Report

Posted 6 months ago

“Excellent really pleased with my purchase albeit not had the weather to fully experience the furniture yet.”

Helpful Report

Posted 6 months ago

“Brilliant products and service”

Helpful Report

Posted 6 months ago

“Great product, as described and quickly shipped”

Helpful Report

Posted 6 months ago

“Good service, lovely product”

Helpful Report

Posted 6 months ago

“The garden set is great quality and at a great price. Ine ommission is that there was no quality cover included. Kettler recommend that a cover is used so why not supply it. Unfortunately the furniture was purchased at the end of the summer so very little opportunity to enjoy it.”

Helpful Report

Posted 6 months ago

“Light/Heater is great, very good quality”

Helpful Report

Posted 6 months ago

“Customer Services after sales is excellent. They respond quickly and are very helpful. I feel I am well looked after.”

Helpful Report

Posted 6 months ago

Dear Anke, Thank you very much for your fantastic 5-star rating of Kettler! We truly appreciate your kind words and are delighted to hear that you had an excellent experience with our products and services. At Kettler, we strive to provide exceptional customer service, and it brings us immense joy to know that you found our after-sales support to be excellent. We take great pride in our team's quick response time and helpfulness, as we deeply value the satisfaction and well-being of our valued customers like yourself. Once again, we extend our heartfelt gratitude for your positive feedback. If you ever need any further assistance or have any questions, please do not hesitate to reach out to our dedicated customer service team. We are here to ensure that you continue to be well looked after. Wishing you all the best and looking forward to serving you again soon. Warm regards, Customer Services

Posted 6 months ago

“Perfect for restoring my chairs”

Helpful Report

Posted 7 months ago

Dear Sandra,Thank you so much for your wonderful 5-star rating of Kettler! We greatly appreciate your support and feedback. It means a lot to us. We are thrilled to hear that our product was perfect for restoring your chairs. At Kettler, we take pride in providing high-quality items that meet our customers' needs and expectations. Once again, thank you for choosing Kettler and sharing your positive experience. We truly value your satisfaction and look forward to serving you again in the future.

Posted 6 months ago

“Absolutely love this 🥰 it’s such a good design, so impressed with quality and different options , In fact love it so much we bought an additional one 👌”

Helpful Report

Posted 7 months ago

Dear Stephanie,Thank you so much for giving Kettler a fantastic 5-star rating! We sincerely appreciate your support and are thrilled to hear that you absolutely love our product. Your kind words about the design and quality truly warm our hearts and motivate us to continue delivering top-notch options for our valued customers like you. Moreover, we are incredibly grateful for your loyalty to our brand. It means the world to us that you went ahead and purchased an additional Kettler product. Your trust in our brand is what keeps us going, and we are honored to have you as a valued customer. Once again, thank you for taking the time to share your positive experience and for being such a great supporter of Kettler. We look forward to serving you with the same dedication and excellence in the future.

Posted 6 months ago

Kettler is rated 4.4 based on 2,450 reviews