Kettler Reviews

Name: Kettler
Rating: 4.42

4.4 Rating 2,324 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,324 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 14th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a tiny purchase - a set of relacement feet for a bistro chair. the was handled excellently. how grand that a big company covers the little jobs well.”

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Posted 5 months ago

“Bought a kettle recliner chair 2 to 3 years ago about £800 reclining chair mechanism now rusty chair does not recline I know of a nursing home in Exmouth with same problem 2 chairs. As we do not have proof of purchase kettler will not replace. Save your money do not buy a recliner extremely disappointed.”

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Posted 5 months ago

“Wonderful customer service, there was a problem with the delivery and it has been solved brilliantly and accommodating my schedule”

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Posted 5 months ago

“Great outdoor table”

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Posted 5 months ago

“Nicely put together, looks great, and makes tasty BBQ ⭐⭐⭐⭐⭐”

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Posted 5 months ago

“Great . Not too hard to assemble, definite lack of guidance for a novice”

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Posted 5 months ago

“We had purchased the Siena mesh chairs a couple of years ago and, athough it states that the chairs can be left out all year, we did store them in the winter. On getting them out recently we noticed all the coating was cracked and peeling off. I contacted Dawsons World who we had purchased them from as there is a 3 year warranty on the product and they contacted Kettler on our behalf. We received an email directly from Kettler within a few days to confirm that all the chairs would be replaced. We felt this was excellent service and cannot fault our experience. Hopefully the new chairs will not have the same problem. Thank you Kettler for an excellent service.”

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Posted 5 months ago

“Excellent service in every way Kettler even meeting short timescales, thank you and much appreciated”

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Posted 6 months ago

“Communication was great, received email each step of the way. Parasol received is as described online.”

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Posted 6 months ago

“Superb garden set and protective covers. The furniture is light and easy to move. It is good quality and simple to assemble. Covers are good strong material and fit well.”

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Posted 6 months ago

“Great service and quality prices and very competative!”

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Posted 6 months ago

“i cant fault Kettler service”

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Posted 6 months ago

“Spent over £50 on repair products for my outdoor table. Despite being recommended by the Sales team to puchase the products the colour does not match the grey colour of the table, and now looks an awful yellowish colour. Either I got a bad batch or the repair products are misleading.”

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Posted 6 months ago

“Very efficient service”

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Posted 6 months ago

“We needed to order a cushion cover for our palma suite. I ordered the cover from the kettler website which was straightforward and the item was delivered within days. The company have been very helpful and responsive previously with queries I had last year. Would definitely recommend Kettler 👌”

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Posted 6 months ago

“Disappointing. Wrong table delivered and then out of stock. Support team efficient at organising return process.”

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Posted 6 months ago

“Great quality and very comfortable mini palma set. Was delivered quickly.”

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Posted 6 months ago

“Great service. Great product. Happy to purchase from Kettler again.”

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Posted 6 months ago

“Fantastic quality very comfortable, well packaged and a fast efficient delivery. Highly recommend”

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Posted 6 months ago

“This company goes above and beyond customer service, well done. Score out of 10, 12.”

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Posted 6 months ago

Kettler is rated 4.4 based on 2,324 reviews