Kettler Reviews

Name: Kettler
Rating: 4.41

4.4 Rating 2,371 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

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“Great product well made”

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Posted 6 months ago

“Brilliant customer service”

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Posted 6 months ago

“Really disappointing. We ordered a parasol in the sale which arrived without a base. In the small print under details (so not clear at all) it states that the base isn’t included. When we tried to order the base it was unavailable and would not be in stock again rendering the parasol useless. Why sell the parasol if the base to match isn’t available?”

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Posted 6 months ago

“I went directly to kettler to purchase covers for our outdoor furniture as it didn’t come with them when we bought it and carrying all the cushions in and out each time we used it was a bit of a faff.Excellent friendly member of staff took the order for the settee and said she would reserve the chair covers for us when they came back in stock. It arrived promptly and fits like a glove. Brilliantly.”

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Posted 6 months ago

“great product at good price”

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Posted 6 months ago

“Shopped with you before,so I thought I would use you again,very efficient reliable and on time,delivery was also good.”

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Posted 6 months ago

“Excellent quality Very comfortable”

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Posted 6 months ago

“Delivery was fast and efficient.”

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Posted 6 months ago

“Excellent service and quality”

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Posted 6 months ago

“I had a mechanical problem with my Kettler recliner and contacted their Warrenty department. Kat made the process so easy to have a replacement sent out and the faulty one returned. She arranged everything and kept in touch throughout the whole process. I was initially disappointed that the product had failed as had purchased Kettler quality product not expecting any problems but the disappointment was forgotten when they sorted it so promptly, well done Warrenty department.”

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Posted 6 months ago

“Excellent quality”

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Posted 6 months ago

“very happy with the product”

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Posted 6 months ago

“Quality products. Only buy Kettler. Have done for years”

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Posted 6 months ago

“Looks and feels well made, it surely contributes to my bbqing experience. I've treated myself to this set amd now I'm happy with it.”

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Posted 6 months ago

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Posted 6 months ago

“Great quality products and fast delivery service.”

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Posted 6 months ago

“Initially very pleased with efficiency of processing order and delivery date. However, the delivery itself was atrocious. I understood it to be a kerb delivery. I did not think that meant the lorry would park at the kerb and refuse to take off the goods as 'not his job'. Ultimately, I had to arrange for 3 x neighbours to climb onto the lorry and manually remove the goods ourselves (large and heavy) Driver did nothing just said he clould not get pallet off the lorry. he didnt even try and he made no effort to lower the back to make things easier. So many issues here....”

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Posted 6 months ago

“Great service. Fabulous prices abs good, fast delivery 10/10 from me!”

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Posted 6 months ago

“Really fast and efficient.”

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Posted 6 months ago

“Excellent customer service,helped and guided me through out my purchase”

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Posted 6 months ago

Kettler is rated 4.4 based on 2,371 reviews