Kettler Reviews

Name: Kettler
Rating: 4.41

4.4 Rating 2,449 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,449 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent branded product”

Helpful Report

Posted 1 month ago

Hi Steven, Thank you for your excellent 5-star review! We're so glad to hear that you’re pleased with our branded products. It means a lot to us that you appreciate the quality we strive for. If you have any further comments or need assistance, please don’t hesitate to get in touch. We’re always here to help! Best regards, The Kettler Team

Posted 1 month ago

“Great quality garden furniture and fantastic customer service from Kettler after we ordered the wrong item. Would certainly recommend them for quality and customer service.”

Helpful Report

Posted 1 month ago

Hi Rebecca, Thank you for your fantastic 5-star review! We're thrilled to hear that you are pleased with the quality of our garden furniture and that our customer service met your expectations. Your recommendation means so much to us! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 month ago

“I purchased the Charlbury Bistro Set at a good price. It was delivered very quickly and I am very pleased with it.”

Helpful Report

Posted 1 month ago

Hi Lynne, Thank you for your wonderful 5-star review! We're so pleased to hear that you found the Charlbury Bistro Set at a great price and that it was delivered quickly. It’s fantastic to know that you’re happy with your purchase! If you ever have any questions or need assistance, don't hesitate to get in touch. We're always here to help! Best regards, The Kettler Team

Posted 1 month ago

“First class service to match a first class product”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your outstanding 5-star review! We’re thrilled to hear that you received first-class service to match our first-class products. It’s our pleasure to provide you with both quality and support. If you ever need anything or have more feedback to share, please don’t hesitate to reach out. We’re always here to assist! Best regards, The Kettler Team

Posted 1 month ago

“Excellent product at a good price, easy to order and delivered quickly and safely”

Helpful Report

Posted 1 month ago

Hi Christopher, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our product to be excellent and at a good price. It’s great to know that you had an easy ordering experience and that your delivery was quick and safe. If you have any more feedback or need assistance in the future, feel free to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 month ago

“Straightforward ordering process. Speedy delivery. Good communication. Quality products. Very satisfied.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you had a straightforward ordering experience and that you appreciated our speedy delivery and communication. Quality is a top priority for us, and it’s great to know that you’re satisfied with your products. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here for you! Best regards, The Kettler Team

Posted 1 month ago

“good quality with guarantee. Bit fiddly to put the mesh table together”

Helpful Report

Posted 1 month ago

Hi Norman, Thank you for your excellent 5-star review! We're glad to hear that you're happy with the quality and guarantee of your mesh table. We understand that putting it together can be a bit fiddly, and we appreciate your patience with the assembly process. Your feedback is invaluable to us! If you need any assistance or have questions as you set it up, please feel free to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 month ago

“Prompt delivery web site and ordering easy”

Helpful Report

Posted 1 month ago

Hi Robert, Thank you for your stellar 5-star review! We're delighted that you found our website easy to navigate and that your delivery was prompt. We strive to make the ordering process as smooth as possible, and your feedback encourages us to keep improving! If you have any questions or need assistance down the line, please don’t hesitate to reach out. We're always here for you! Best regards, The Kettler Team

Posted 1 month ago

“Phone answered quickly and enquiry dealt with efficiently.”

Helpful Report

Posted 1 month ago

Hi Terry, Thank you for your fantastic 5-star review! We’re delighted to hear that your call was answered quickly and your enquiry was handled efficiently. Providing great customer service is our goal, and your feedback truly motivates our team! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 month ago

“I am just replacing my Kettler chairs and seat cushions with the same design. I bought my previous set 22 years ago. The table is still in good condition.”

Helpful Report

Posted 1 month ago

Hi Janet, Thank you for your wonderful 5-star review! It’s fantastic to hear that you’re returning to us after 22 years for your Kettler chairs and seat cushions. We’re thrilled our products have stood the test of time and that your table is still in good condition. Your loyalty means so much to us! If you need any assistance as you make your new purchase, please don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 month ago

“Very efficient on delivery. Great quality products.”

Helpful Report

Posted 1 month ago

Hi Danny, Thank you for your outstanding 5-star review! We’re thrilled to hear that you found our delivery efficient and our products to be of great quality. Your satisfaction is incredibly important to us, and your feedback is truly appreciated! If you need any further assistance or have questions in the future, don’t hesitate to get in touch. We’re always here to help! Best regards, The Kettler Team

Posted 1 month ago

“Recommend Kettler for the Tenderflame candle I purchased. Good communication well-packaged, careful courier company.”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you recommend Kettler for our Tenderflame candle and that our communication and packaging left a positive impression. Ensuring a great experience is our top priority, and your feedback really encourages us! If you ever need assistance in the future, please feel free to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 month ago

“Very good product and excellent delivery service”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you’re pleased with our product and that our delivery service met your expectations. We aim to provide the best service possible, so your feedback means a lot to us. If you need any further assistance, don’t hesitate to reach out. We’re here to help! Best regards, The Kettler Team

Posted 1 month ago

“We purchased some new covers for our Palma set, the last ones were looking tired after 5 years. Very happy. Quick delivery and fitted perfectly”

Helpful Report

Posted 1 month ago

Hi Jenny, Thank you for your wonderful 5-star review! We're so glad to hear that you're happy with the new covers for your Palma set and that they fit perfectly. Quick delivery is something we strive for, so it’s great to know we met your expectations! If you have any questions or need further assistance, feel free to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 month ago

“Arrived within 2 days of ordering Lovely table but it does wobble After phone call from suppliers I did not know you good adjust stoppers on legs I adjusted the leg and all is great no wobble Thankyou to supplier for phoning me that’s is good customer service”

Helpful Report

Posted 1 month ago

Thank you for your review and for your recent purchase, Diane. I’m pleased to hear that you’re happy with the table, but I’m sorry to learn that it wobbles—this should not be the case. We will arrange for a member of our team to call you shortly to discuss this and find a resolution. In the meantime, if there’s anything else we can assist with, please let us know.

Posted 1 month ago

“Rio 6 seater patio dining set, excellent quality. Superbly packaged, real attention to detail which is sadly rare these days. The set is both comfortable and looks very stylish. Well done Kettler 11/10”

Helpful Report

Posted 1 month ago

Hi Olivia, Thank you so much for your incredible 5-star review! We're thrilled to hear that you love your Rio 6 seater patio dining set. It's great to know that the quality and attention to detail stood out to you, as we always strive to impress our customers. If you ever have any questions or need assistance, please feel free to reach out. Your satisfaction is our top priority! Best regards, The Kettler Team

Posted 1 month ago

“Good quality products, delivered on time”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you found our products to be of good quality and that they arrived on time. We always strive to provide the best experience for our customers, and your feedback is a wonderful testament to our efforts. If you need any assistance or have questions in the future, don’t hesitate to reach out. We're here to help! Best regards, The Kettler Team

Posted 1 month ago

“These covers for madrid suite replaced old ones Worn out after 8 years same quality as previous Covers very pleased. Delivery quick and easy Couldn't be more pleased with service & quality.”

Helpful Report

Posted 1 month ago

Hi Malcolm, Thank you so much for your amazing 5-star review! We're thrilled to hear that you’re pleased with your new Madrid suite covers and that they match the quality of your previous ones. It's great to know that the delivery process was quick and easy as well! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction means everything to us! Best regards, The Kettler Team

Posted 1 month ago

“Bought the bench to match our table and chairs we bought several years ago. Very pleased with this kettler outdoor set. The bench comes in black and grey. I didnt notice til it arrived but still fine as in different places in the garden. My fault but just be aware.”

Helpful Report

Posted 1 month ago

Hi Kerry, Thank you for the wonderful 5-star review! We're so glad to hear that you’re pleased with your Kettler outdoor set. It’s great to know that the bench is fitting well into different spaces in your garden, even if the color was a surprise! If you need any further assistance or have any questions, don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 month ago

“Over the years we keep adding to the collection”

Helpful Report

Posted 1 month ago

Hi there, Thank you for the amazing 5-star review! We're thrilled to hear that you've been expanding your Kettler collection over the years. It brings us so much joy to know you're enjoying our products and continually adding to your outdoor space. If you have any questions or need assistance as you curate your collection, feel free to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 month ago

Kettler is rated 4.4 based on 2,449 reviews