Kettler Reviews

Name: Kettler
Rating: 4.42

4.4 Rating 2,446 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,446 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and outstanding customer support. Garden furniture lasts and looks as good as new.”

Helpful Report

Posted 3 weeks ago

Hi Wendy, Thank you for your amazing 5-star review! We're thrilled to hear that you enjoy our garden furniture and find it both long-lasting and visually appealing. Your kind words about our customer support mean the world to us! If you have any more thoughts to share or need assistance in the future, please don’t hesitate to reach out. We're always here for you! Best regards, The Kettler Team

Posted 3 weeks ago

“The covers arrived quickly and fit perfectly”

Helpful Report

Posted 3 weeks ago

Hi Cheryl, Thank you for your fantastic 5-star review! We're delighted to hear that your covers arrived quickly and fit perfectly. Your satisfaction is incredibly important to us! If you have any further thoughts or need assistance down the line, please don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 3 weeks ago

“Very efficient delivery service and communication , nice quality furniture we are well pleased”

Helpful Report

Posted 3 weeks ago

Hi Janet, Thank you for your fantastic 5-star review! We're delighted to hear that you experienced efficient delivery and great communication, along with the quality of your furniture. It truly makes us happy to know you're pleased with your purchase! If you have any more thoughts or need assistance in the future, please don't hesitate to reach out. We're always here for you! Best regards, The Kettler Team

Posted 3 weeks ago

“Very prompt delivery. Sorted out a problem straight away. Item very sturdy and looks very good”

Helpful Report

Posted 3 weeks ago

Hi Christina, Thank you for your wonderful 5-star review! We're so glad to hear that your delivery was prompt and that we were able to resolve any issues quickly. It's great to know that you find the item sturdy and visually appealing! If you have any more feedback or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 3 weeks ago

“Kettler handled our order immaculately. We made a last minute change which was easily accommodated. Delivery was great. 5 stars!”

Helpful Report

Posted 3 weeks ago

Hi David, Thank you for your amazing 5-star review! We're thrilled to hear that we could accommodate your last-minute change and that the delivery went smoothly. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 3 weeks ago

“I made my purchase online and it was easy and quick. Confirmation of order was immediate and the delivery occurred when indicated. Highly recommended.”

Helpful Report

Posted 3 weeks ago

Hi Julie, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your online purchase experience was easy and quick, and that your order confirmation and delivery met your expectations. Your recommendation means the world to us! If you have any further thoughts or need any assistance in the future, please don’t hesitate to reach out. We’re always happy to help! Best regards, The Kettler Team

Posted 3 weeks ago

“A great replacement garden table. Easy to build and looks very good with existing chairs”

Helpful Report

Posted 3 weeks ago

Hi John, Thank you for your fantastic 5-star review! We're delighted to hear that you're enjoying your new garden table and found the assembly easy. It’s wonderful to know that it complements your existing chairs beautifully. If you have any more thoughts or need assistance in the future, feel free to reach out. We’re always here for you! Best regards, The Kettler Team

Posted 3 weeks ago

“Excellent branded product”

Helpful Report

Posted 3 weeks ago

Hi Steven, Thank you for your excellent 5-star review! We're so glad to hear that you’re pleased with our branded products. It means a lot to us that you appreciate the quality we strive for. If you have any further comments or need assistance, please don’t hesitate to get in touch. We’re always here to help! Best regards, The Kettler Team

Posted 3 weeks ago

“Great quality garden furniture and fantastic customer service from Kettler after we ordered the wrong item. Would certainly recommend them for quality and customer service.”

Helpful Report

Posted 3 weeks ago

Hi Rebecca, Thank you for your fantastic 5-star review! We're thrilled to hear that you are pleased with the quality of our garden furniture and that our customer service met your expectations. Your recommendation means so much to us! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 3 weeks ago

“Bistro table fine . Charlbury chairs from J Lewis for £390 did not have adjustable feet as advertised . Still waiting for complaint to respond”

Helpful Report

Posted 3 weeks ago

“I purchased the Charlbury Bistro Set at a good price. It was delivered very quickly and I am very pleased with it.”

Helpful Report

Posted 3 weeks ago

Hi Lynne, Thank you for your wonderful 5-star review! We're so pleased to hear that you found the Charlbury Bistro Set at a great price and that it was delivered quickly. It’s fantastic to know that you’re happy with your purchase! If you ever have any questions or need assistance, don't hesitate to get in touch. We're always here to help! Best regards, The Kettler Team

Posted 3 weeks ago

“First class service to match a first class product”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for your outstanding 5-star review! We’re thrilled to hear that you received first-class service to match our first-class products. It’s our pleasure to provide you with both quality and support. If you ever need anything or have more feedback to share, please don’t hesitate to reach out. We’re always here to assist! Best regards, The Kettler Team

Posted 3 weeks ago

“Excellent product at a good price, easy to order and delivered quickly and safely”

Helpful Report

Posted 4 weeks ago

Hi Christopher, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our product to be excellent and at a good price. It’s great to know that you had an easy ordering experience and that your delivery was quick and safe. If you have any more feedback or need assistance in the future, feel free to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 3 weeks ago

“I used the website directly. No human interaction for my purchase, so overall it was ok. Email updates were good and the delivery company used was excellent and very friendly. - very helpful in sorting my time/date for delivery,”

Helpful Report

Posted 4 weeks ago

Hi Andrew, Thank you for your great 4-star review! We’re glad to hear that you had a smooth experience on our website and appreciated our email updates. It’s wonderful to know that the delivery company was friendly and helpful in coordinating your delivery time. If you have any further feedback or need assistance, please don’t hesitate to reach out. We’re here to help! Best regards, The Kettler Team

Posted 4 weeks ago

“Straightforward ordering process. Speedy delivery. Good communication. Quality products. Very satisfied.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you had a straightforward ordering experience and that you appreciated our speedy delivery and communication. Quality is a top priority for us, and it’s great to know that you’re satisfied with your products. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here for you! Best regards, The Kettler Team

Posted 4 weeks ago

“good quality with guarantee. Bit fiddly to put the mesh table together”

Helpful Report

Posted 1 month ago

Hi Norman, Thank you for your excellent 5-star review! We're glad to hear that you're happy with the quality and guarantee of your mesh table. We understand that putting it together can be a bit fiddly, and we appreciate your patience with the assembly process. Your feedback is invaluable to us! If you need any assistance or have questions as you set it up, please feel free to reach out. We're always here to help! Best regards, The Kettler Team

Posted 4 weeks ago

“Prompt delivery web site and ordering easy”

Helpful Report

Posted 1 month ago

Hi Robert, Thank you for your stellar 5-star review! We're delighted that you found our website easy to navigate and that your delivery was prompt. We strive to make the ordering process as smooth as possible, and your feedback encourages us to keep improving! If you have any questions or need assistance down the line, please don’t hesitate to reach out. We're always here for you! Best regards, The Kettler Team

Posted 1 month ago

“Phone answered quickly and enquiry dealt with efficiently.”

Helpful Report

Posted 1 month ago

Hi Terry, Thank you for your fantastic 5-star review! We’re delighted to hear that your call was answered quickly and your enquiry was handled efficiently. Providing great customer service is our goal, and your feedback truly motivates our team! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 1 month ago

“I am just replacing my Kettler chairs and seat cushions with the same design. I bought my previous set 22 years ago. The table is still in good condition.”

Helpful Report

Posted 1 month ago

Hi Janet, Thank you for your wonderful 5-star review! It’s fantastic to hear that you’re returning to us after 22 years for your Kettler chairs and seat cushions. We’re thrilled our products have stood the test of time and that your table is still in good condition. Your loyalty means so much to us! If you need any assistance as you make your new purchase, please don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 1 month ago

“Very efficient on delivery. Great quality products.”

Helpful Report

Posted 1 month ago

Hi Danny, Thank you for your outstanding 5-star review! We’re thrilled to hear that you found our delivery efficient and our products to be of great quality. Your satisfaction is incredibly important to us, and your feedback is truly appreciated! If you need any further assistance or have questions in the future, don’t hesitate to get in touch. We’re always here to help! Best regards, The Kettler Team

Posted 1 month ago

Kettler is rated 4.4 based on 2,446 reviews