Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 609 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 30th October 2024

682

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service from start to finish. Staff were friendly and professional”

Kettell Doors & Windows 5 star review on 27th March 2023

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Posted 1 year ago

Thank you so much for the 5 star rating. We are so pleased to hear that you experienced such wonderful service from start to finish. We're glad that our staff were both friendly and professional during your visit. We Really appreciate you taking the time to provide us with such a positive review.

Posted 1 year ago

“Will, Darren,Jack and Ryan(?) all very helpful as was unable to move furniture etc myself. They left everywhere tidy each day and cleared up well after the work. Darren's plastering round the bow windows is most impressive. All the windows look good too!”

Kettell Doors & Windows 5 star review on 24th March 2023

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Posted 1 year ago

Thank you for taking the time to leave the team a review, I will be sure to share. Where we can, with prior knowledge we will always help make the installation as hassle free and easy as possible. Jack & Riley are great apprentices to further aid this & ensuring we leave a properly clean and tidy. Thank you for choosing Kettell. John Kettell

Posted 1 year ago

“Thrilled with our windows thank you. Received fantastic service from this family-owned business and would highly recommend them. Ben who we originally spoke to was knowledgeable and helpful. Andy the lead fitter is a perfectionist and ensures everything is done to a high standard. Andy; Jack and Jim were a pleasure to have in the house to carry out the work. So happy with everything.”

Kettell Doors & Windows 5 star review on 23rd March 2023

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Posted 1 year ago

“Excellent service from start to finish. The window fitters were first class and the results far exceeded my expectations. Would highly recommend Kettell Windows.”

Kettell Doors & Windows 5 star review on 20th March 2023

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Posted 1 year ago

“The doors and surrounds look just as good as we had hoped. The fitters were friendly and we thought that they were good ambassadors for your company. Any slight damage to the surrounds was minimal and less than we might have expected. The following comment is meant to be helpful and in no way diminishes our overall satisfaction. In view of the extra cleaning up we had to do, would it not have been a good idea to use dust sheets, especially inside on a wooden floor?”

Kettell Doors & Windows 5 star review on 17th March 2023

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Posted 1 year ago

Thank you for your review. Our teams always use dust sheets where appropriate but unfortunately on wooden floors which would be slippy underfoot, particularly if using ladders or hop up’s wouldn’t be safe. But we do have rubber mats for this to protect the floor and should always be cleaning and hoovering after, so I will be sure to share the feedback. We are pleased you are happy and thank you for the review. Many thanks, Lisa

Posted 1 year ago

“Over the last few years, Kettell have installed all the windows and doors in our house. Bi-fold doors, to start then a front door and finally the rest of the windows. On each occasion, the whole processs from start to finish has been really easy. Their work is to a high standard, they are tidy and work well and the difference in the warmth of our home has been really noticeable.”

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Posted 1 year ago

Thank you for returning to us on each of your home improvement projects, it is the best feeling to know there is no hesitation to return and each time our team delivers. Thank you!

Posted 1 year ago

“Polite efficient excellent quality and fitting”

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Posted 1 year ago

“Excellent business, excellent service, highly recommend.”

Kettell Doors & Windows 5 star review on 16th March 2023

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Posted 1 year ago

Thank you!!

Posted 1 year ago

“100 percent satisfied. Friendly and professional people. Great product. One window was faulty (not the fault of Kettell) and was replaced without any fuss.”

Kettell Doors & Windows 5 star review on 15th March 2023

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Posted 1 year ago

“Have used Kettell windows when replacing all windows, including both front and back doors over time. Before and after service is excellent and on each occasion, we never felt pressured into placing an order until we were happy with what was to be installed.”

Kettell Doors & Windows 5 star review on 11th March 2023

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Posted 1 year ago

Thank you for sharing your experiences of working with us for others to view. We pride ourselves on not being pushy, but sharing the knowledge we have to help you make an informed decision about whats’s suitable and right for your home. Thank you for coming back & recommending us. Lisa Kettell

Posted 1 year ago

“Excellent service from start to finish! Made a real difference to the warmth of our home.”

Kettell Doors & Windows 5 star review on 7th March 2023

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Posted 1 year ago

Thank you Justin for the review. The Doors look great & thank you for being such lovely customers & choosing us! Lisa Kettell

Posted 1 year ago

“I had a new back door fitted. I went with Kettell because they are one of the few fitters of Evolution products in my area. They provided an outstanding service from the word "go". From Lisa and Jo in the office to Ben, the salesman, to Darren the fitter - they were all so efficient and polite. It can be challenging to have trades in your home but not Darren - it was like having a friend visit. I was given advice on how to care for my door. I couldn't be happier.”

Kettell Doors & Windows 5 star review on 27th February 2023

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Posted 1 year ago

Thank you so much for your amazing 5 star rating of Kettell Windows, Lisa! It's wonderful to hear that you've had such a pleasant experience with us, both with the office team and Darren on-site. We're glad that your back door fitted perfectly! We thank you for choosing Kettell Windows & hope to see you again soon for more!!

Posted 1 year ago

“Wonderful service from this company from walking through the showroom door to the survey and finally fitting of our front door. We had french doors fitted a few months ago with the same excellent service…would highly recommend”

Kettell Doors & Windows 5 star review on 24th February 2023

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Posted 1 year ago

Thank you so much for your 5 star rating! It is wonderful to hear that you have had excellent service from walking through our showroom door to the survey and fitting. Thank you for your loyalty in returning for your front door and for your kind recommendation - it truly means a lot to us. Thank you again for being a repeating customer and for your continued support!

Posted 1 year ago

“Good service from start to finish. All the team that we have dealt with were friendly and professional working within timeframes and tidying up well after the fit of a front door. would recommend 100%”

Kettell Doors & Windows 5 star review on 21st February 2023

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Posted 1 year ago

Thank you so much for your five-star rating of Kettell Windows, Rob! We really appreciate your continued patronage and were delighted to hear that you had a positive experience from start to finish. We especially appreciate your kind words about the team and their hard work with the front door. We look forward to serving you again in the future.

Posted 1 year ago

“Patio Door upgrade on previous fitted. Timely arrival, the removal of existing / replacement done efficiently with attention to detail. On completion, all excess materials were removed and the property was left as found.”

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Posted 1 year ago

“We found the service at Kettell windows was great from start to finish. At the first showroom visit we felt that Kettell windows gave lots of advice and were genuinely interested in us fitting the right products and covering all our needs. The surveyor was friendly and helpful and was happy to answer our questions. The fitters were again friendly and helpful, keeping us updated of their progress, making a special trip back to finish the edging which wasn’t available the day before. We are very happy with the finished product and would recommend Kettell Windows.”

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Posted 1 year ago

“Kettell Windows lived up to their excellent reviews on line. From the first consultation I was impressed. When Andy fitted my solid composite door, he delighted me by his perfectionism, attention to detail, and leaving my hallway and outside my front door spotless. I can wholeheartedly recommend this company, you won't be disappointed.”

Kettell Doors & Windows 5 star review on 16th February 2023

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Posted 1 year ago

“The aftersales service has alway been excellent”

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Posted 1 year ago

“Very pleased with the service from the Kettells team - from initial contact through to window fitting the team were extremely helpful and professional. The fitting team in particular worked in bitterly cold conditions over two days and worked diligently throughout. Thank you to the whole Kettell's team.”

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Posted 1 year ago

“We were looking a good quality door and great customer service - we found Kettell Windows , from start finish we were impressed - as for the door it’s perfect , and the fitting quality and finish is outstanding , devil is always in the detail and they nailed it - 100% recommendation from us”

Kettell Doors & Windows 5 star review on 9th February 2023

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Posted 1 year ago

Thank you Kate for the most mazing review! You did choose an amazing door & certainly supporting our campaign to banish bad doors!! Even our carpenter friend who loves timber couldn't fault the look of this timber composite alternative. Praise indeed for us! We hope you are the envy of the street & thank you so much for choosing Kettell, we really do appreciate it, Lisa Kettell

Posted 1 year ago

Kettell Doors & Windows is rated 4.9 based on 609 reviews