Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 609 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 30th October 2024

682

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buying new windows from Kettell Windows has been an excellent, seamless experience from initial contact to fitting. A representative called to the house and listened to our requirements, nothing was too much trouble and we were presented with two options based on what we'd asked for. There was no pressure to sign up which was very refreshing. We were kept up to date about every stage, from survey to fitting. Our fitters arrived promptly and immediately set to work laying cloths to protect the property during fitting. The fitting team were friendly and approachable and worked hard to get the windows fitted in a timely fashion, clearing up after themselves as they progressed. Their attention to detail was excellent and we were given thorough instructions on how to operate the windows once fitted. We are delighted with our new windows ...... thank you. I'd recommend Kettell Windows without hesitation.”

Kettell Doors & Windows 5 star review on 7th September 2023

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Posted 1 year ago

Thank you so much for your 5 star rating of Kettell! We are glad to hear you had an excellent experience with us from initial contact all the way to the fitting of your new windows. Your kind words are truly appreciated and it's wonderful to be recommended by you. I will be sure to pass onto the team. Thanks again, Lisa @ Kettell.

Posted 1 year ago

“Kettell fitted bifold doors and replacement glass in an oak gable. We got good advice when selecting our doors and had the survey. The fitters were friendly and responded to any queries we had. The doors and windows look great and the fitters left everything clean and tidy. Thank you.”

Kettell Doors & Windows 5 star review on 6th September 2023

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Posted 1 year ago

Thank you so much for your kind and generous 5-star rating of Kettell Doors and Windows! We are extremely pleased to hear that you had a positive experience with our fitting team, and that your new bifold doors and replacement glass look great. The team were certainly pleased with the results too, as well as being very hot! We strive to ensure our customers have the best possible experience when dealing with our team, and we are delighted that this was the case for you. Thank you for your custom and look forward to hearing from you again in the future.

Posted 1 year ago

“Great communication and we are really pleased with our new windows! We'll definitely be back!”

Kettell Doors & Windows 5 star review on 4th September 2023

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Posted 1 year ago

Thank you so much for your 5 star rating of Kettell! We really appreciate it. We're so glad to hear that you enjoyed great communication with us and that you are pleased with your new windows! We look forward to seeing you again soon.

Posted 1 year ago

“We went to Kettell when our door was broken by some local idiots. John was amazing help and talked us through all the options and advised us on doors that would avoid the same issue happening again. Very pleased with communication and would definitely recommend”

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Posted 1 year ago

Thank you so much for your 5 star review. Although the circumstances that brought you to us were not ideal we are so pleased that we could make you feel more secure in your home.

Posted 1 year ago

“The whole experience was faultless.The fitters were excellent.polite and very clean and tidy. There was no clearing up at all for us to do.Thank you all very much.Geoff and Mary Ball”

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Posted 1 year ago

“From the moment we walked into the showroom to the day the fitting of our new windows and doors was completed, the team at Kettell's were fantastic. Kettells helped us choose the right windows and doors for our property and took care to ensure we were happy with our choice. Our property is an old-style stone cottage and Kettells took the time and care to ensure the fitting was perfect and appropriate for our 'character' building. Not a straightforward task! We used an interest-free finance facility which was easy to apply for and we were helped by Kettells at every stage of the application process. The team of fitters were highly professional. They arrived promptly on the pre-arranged day, cleared up at the end of each working day and consulted us throughout the fitting process to ensure we were satisfied. HIGHLY RECOMMEND THIS FANTASTIC TEAM”

Kettell Doors & Windows 5 star review on 18th August 2023

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Posted 1 year ago

Thank you so much for leaving an excellent 5-star review! We are extremely glad to hear that you had such a positive experience with us from the showroom, to the fitting process, and the financing process. It warms our hearts to know that you are so please and had such excellent feedback regarding our team and fitting. I know the team really enjoyed the transformation too & are very grateful for the tip! Thank you for choosing us!

Posted 1 year ago

“I got several quotes from different well-reviewed companies to get two windows and a front door replaced in a property that I rent out. Kettell's price was competitive. I don't recall why I ended up deciding to go with them but I'm glad I did. They helped me out with a few bits and pieces of difficulties I was experiencing. And the quality of their work, their cleanliness, and the finished product were all excellent.”

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Posted 1 year ago

Thank you so much for your 5-star rating. We really appreciate your custom and are thrilled to hear your positive experience with us. Thank you for entrusting us with your rental property and we look forward to more successful projects with you in the future.

Posted 1 year ago

“This has been my first experience with Kettell and my expectations have been exceeded! All staff I have encountered have been fantastic, professional and super helpful (big shout out to Ben, Andy and Jo!), thank you! My new window looks and feels amazing and of high quality. On fitting day, everything went to plan and my house was left very clean and tidy after! I couldn’t be more pleased with the service and goods I have received and would thoroughly recommend Kettel to others without any hesitation. Thank you!”

Kettell Doors & Windows 5 star review on 14th August 2023

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Posted 1 year ago

Thanks for the great review! I will be sure to pass on to all the team! I have no doubt too that you experience the thermal benefits of your new windows as we head into the Autmn & Winter months. Be sure to check out our blogs on condensation & ventilation to maximise the benefits. Thank you for choosing Kettell!

Posted 1 year ago

“Professional, straight and honest. Gave a fair price for good quality windows. Windows fitted cleanly. All mess cleared away. The team was polite and courteous. No remedial work for us to do. Can't really ask for more”

Kettell Doors & Windows 5 star review on 13th August 2023

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Posted 1 year ago

Thank you very much for your 5-star rating, We are so glad that Kettell Doors & Windows was able provide you with professional, straight and honest service as well as offering you a fair price for good quality windows. We truly appreciate your confidence in our company to provide you with a great installation. Thank you for your kind words about our installation team's politeness and courtesy. We believe the windows look great!

Posted 1 year ago

“We recently had all our windows and front door replaced. Ben in sales was great, so helpful in suggesting styles and took a lot of stress out of the decision making. The installation team of Will, Darren and Jack did a superb job with their attention to detail evident throughout the work. The price was competitive, so I wouldn't hesitate in recommending Kettell Windows.”

Kettell Doors & Windows 5 star review on 12th August 2023

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Posted 1 year ago

Thank you too for being such wonderful customers. The tem really enjoyed the installation & think the overall result is something to be proud of! Thank you from all at Kettell.

Posted 1 year ago

“FIrst Class Company. We would like to thank Ben in sales for quoting the work to our property. Front Door-Back Door-Patio Door,from start to finish his professional and friendly manner was outstanding. NO pressure selling. We had all New Doors fitted by Ben and Jack again, very professional. Nothing was too much trouble, clean and tidy, and very accommodating and friendly. We will be back for the windows in the coming months. We would highly recommend Kettell Windows to anyone who is thinking of replacing their exisitng windows and doors (Watch out Ben think of the pensioner)!! 😄 haha Thank you Wendy and Alan x”

Kettell Doors & Windows 5 star review on 11th August 2023

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Posted 1 year ago

Thank you for the great review! Ben loves to be recognised for his hard work so I will be sure to pass the comments on to him! In all seriousness, he really does try to give all the information & options to customers & loves to see the end results come through on our shared Whatsapp Group when complete. We look forward to seeing you again in the future for your windows! Thanks for choosing Kettell.

Posted 1 year ago

“A very helpful salesman who was knowledgeable about what he was selling . Good quality windows, well installed, and cleaned up after fitting”

Kettell Doors & Windows 5 star review on 7th August 2023

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Posted 1 year ago

Thank you for the review. It's great to see the installation complete with our trickle vent hood cover! Thanks again, Lisa Kettell

Posted 1 year ago

“Excellent service and communication. They arrived when they said they would. Offered friendly helpful advice. They replaced all of our windows and the windows at my parents house. I would definitely recommend them they have done a super job.”

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Posted 1 year ago

So great to hear yourself & your parents have had positive experiences with Kettell. We are so pleased to be recommended across families & friends so thank you!

Posted 1 year ago

“We had a back door fitted, the fitter was very professional & tidy. He was a very pleasant young man & did a excellent job.”

Kettell Doors & Windows 5 star review on 1st August 2023

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Posted 1 year ago

Thank you Mr Wood for taking the time to leave a review! I am a personal fan of back door installs, as they are a little unloved as an area but very important to our homes, and as a keen gardener the door to my happy place! I wish my lavender was doing as well! Many thanks Lisa Kettell

Posted 1 year ago

“We could not be happier with our new windows and door. From end to end we were extremely impressed with their customer service. They listened and provided honest advice (not sales) on what products would be suitable and made thorough checks to ensure what we wanted was possible. The fitting was superb - they were all highly respectful, clean and professional. High recommend.”

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Posted 1 year ago

Thank you Mr & Mrs Johnston for allowing us to work on your home & we love the end result! We love it when customers choose coloured frames!

Posted 1 year ago

“Pleasant people to deal with throughout the process. Excellent team-work, excellent products and attention to detail. Andy did an amazing and caring job on the day. They get my vote!”

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Posted 1 year ago

Thanks for the positive and glowing 5-star review of Kettell Doors & Windows! We are extremely grateful and delighted to have earned your loyalty as a customer. We are so glad to hear that you found our team-work, attention to detail and excellent product to be top-notch. It was a pleasure to have Andy working on your home - he puts a lot of care into everything he does. Many Thanks Jo From Kettell.

Posted 1 year ago

“From visiting the showroom to having the windows installed we experienced a very helpful and professional service Very happy with the quality and will definitely be using Kettell again”

Kettell Doors & Windows 5 star review on 28th July 2023

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Posted 1 year ago

Thank you for your kind words and 5-star rating of Kettell Doors & Windows! We appreciate that you took the time out to leave us a review. We are glad to hear that your experience from visiting the showroom through to having the windows professionally installed was so positive. We take great pride in our quality workmanship and customer service and take your feedback to heart. We look forward to providing you with more quality services in the future.

Posted 1 year ago

“Excellent service. Work was carried out on time, installer was efficient and tidy, no mess left for us to clear up. Highly recommended”

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Posted 1 year ago

Thank you for the great review & the recommendation, it is very much appreciated!

Posted 1 year ago

“Really pleased with the quality of the kitchen door and the workmanship. Our fitter arrived on time and did a fantastic job, I was a little worried about the tiles around the door in case they were damaged during the removal of the old door but there was no damage whatsoever. Would definitely recommend Kettell.”

Kettell Doors & Windows 5 star review on 25th July 2023

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Posted 1 year ago

Thank you Karen for the great review. The team always try their best to minimise the damage when the old items are removed so it was great that this was achieved. Thank you for the recommendation. Lisa Kettell

Posted 1 year ago

“I have had excellent service from sale to fitting of my new front door with Kettell Windows”

Kettell Doors & Windows 5 star review on 24th July 2023

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Posted 1 year ago

Thank you Sue, we love the door & glad you do too & that it was worth the wait!! Many thanks Lisa Kettell

Posted 1 year ago

Kettell Doors & Windows is rated 4.9 based on 609 reviews