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Kettell Doors & Windows Reviews

4.9 Rating 626 Reviews
99 %
of reviewers recommend Kettell Doors & Windows
4.9
Based on 626 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Kettell Doors & Windows Reviews

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

Write Your review

Kettell Doors & Windows 5 star review on 4th January 2025
D Wright
Kettell Doors & Windows 5 star review on 4th January 2025
D Wright
Kettell Doors & Windows 5 star review on 4th January 2025
D Wright
Kettell Doors & Windows 5 star review on 4th January 2025
D Wright
Kettell Doors & Windows 5 star review on 2nd January 2025
H Manton
Kettell Doors & Windows 5 star review on 2nd January 2025
H Manton
Kettell Doors & Windows 5 star review on 18th December 2024
R Oakley
725
Anonymous
Anonymous  // 01/01/2019
I recently had the pleasure of experiencing excellent service from Kettell when I needed new doors installed in my home. From start to finish, the entire process was seamless and impressive. The quality of the fittings was outstanding, and I could immediately notice the difference in energy efficiency and noise reduction. The installation team was professional, and efficient, and left my home in impeccable condition. What truly stood out, though, was the exceptional customer service I received throughout the project. The Kettell team was responsive, knowledgeable, and always ready to address any questions or concerns I had. They provided me with valuable insights and recommendations, which made the decision-making process easy. I couldn't be happier with the results, and I highly recommend Kettell for their top-notch service, high-quality window fittings, and outstanding customer support. They've truly set a benchmark in the industry.
Kettell Doors & Windows 5 star review on 26th October 2023
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Posted 1 year ago
The two gentlemen who installed our patio doors were hardworking and did a grand job. We are very pleased with our new doors. Big thanks to Ben Ayton who did the sales side of it for us.
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Posted 1 year ago
We were looking for replacing our front double doors and looked up several companies in the Midlands and finally found KETTELL who from the first contact were very friendly knowledgeable and informative without being pushy to get a sale. They managed to fully meet our requirements and ordering and finally installation process was immaculate. We were so pleased with the whole process and have no hesitation in recommending the Company for their work ethic.
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Posted 1 year ago
Very pleased with the product quality and the standard of installation. Thoroughly recommend Kettell.
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Posted 1 year ago
We are delighted with our new front door which was made to measure, as the space was too narrow for the standard sized door. The fitter started late at our request and worked until 5.30 pm although his usual finish time was 4 pm. However, he took time to clean up after he had finished and did an excellent job. The front door bell ceased to work when it was screwed in but a colleague came the following day and sorted it out with no fuss.
Kettell Doors & Windows 5 star review on 9th October 2023 Kettell Doors & Windows 5 star review on 9th October 2023
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Posted 1 year ago
Really pleased with my new doors, everyone at Kettell couldn’t have been more helpful. I have already recommended them to a friend, great friendly service
Kettell Doors & Windows 5 star review on 9th October 2023 Kettell Doors & Windows 5 star review on 9th October 2023 Kettell Doors & Windows 5 star review on 9th October 2023
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Posted 1 year ago
So pleased with the new door from Kettell. The quality of work is excellent, and the customer care first class. I would definitely go to Kettell again for the above reasons. Thank you especially to Jo, Lisa and John
Kettell Doors & Windows 5 star review on 8th October 2023
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Posted 1 year ago
Thank you for the great review & our 500th!!! Great to hit this milestone with 5 stars too! Thank you for your custom, it is very much appreciated! Team Kettell
Posted 1 year ago
The workmen arrived bang on time on the day expected. Their work was very good and cleaned up after the work was finished at the end of the day. Work was carried out professionally by them, the only thing that lets them down is we did not receive an acknowledgement letter of a verbal agreement to start date or a courtesy call a day before to confirm.
Kettell Doors & Windows 4 star review on 6th October 2023 Kettell Doors & Windows 4 star review on 6th October 2023 Kettell Doors & Windows 4 star review on 6th October 2023 Kettell Doors & Windows 4 star review on 6th October 2023 Kettell Doors & Windows 4 star review on 6th October 2023 Kettell Doors & Windows 4 star review on 6th October 2023
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Posted 1 year ago
Prompt professional, and pleased with the outcome, would highly recommend ,came to you,through recommendation, and would pass it on Thank 😊 you
Kettell Doors & Windows 5 star review on 5th October 2023 Kettell Doors & Windows 5 star review on 5th October 2023
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Posted 1 year ago
Thank you for choosing Kettell! We LOVE the door & can celebrate another Bad Door Banished!
Posted 1 year ago
Punctual and so tidy, Will worked hard with my 1930’s wonky walls to install my beautiful new front door, I am so happy with the service I have received and will highly recommend Kettell’s .
Kettell Doors & Windows 5 star review on 4th October 2023 Kettell Doors & Windows 5 star review on 4th October 2023 Kettell Doors & Windows 5 star review on 4th October 2023 Kettell Doors & Windows 5 star review on 4th October 2023
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Posted 1 year ago
Thank you for your 5 star rating of Kettell Doors & Windows! We are really pleased to hear about your great experience installing your new front door with our punctual and tidy installer, Will. We appreciate your positive feedback and glad to know that you would highly recommend us to others. Thank you! The Door looks amazing! #anotherbaddoorbanished
Posted 1 year ago
Exactly what we wanted - we wouldn't hesitate buy again if needed!
Kettell Doors & Windows 5 star review on 3rd October 2023 Kettell Doors & Windows 5 star review on 3rd October 2023 Kettell Doors & Windows 5 star review on 3rd October 2023 Kettell Doors & Windows 5 star review on 3rd October 2023 Kettell Doors & Windows 5 star review on 3rd October 2023 Kettell Doors & Windows 5 star review on 3rd October 2023 Kettell Doors & Windows 5 star review on 3rd October 2023 Kettell Doors & Windows 5 star review on 3rd October 2023
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Posted 1 year ago
great service excellent quality Will, the fitter did an excellent job and was very clear on guidance, and left no mess, which was amazing
Kettell Doors & Windows 5 star review on 3rd October 2023 Kettell Doors & Windows 5 star review on 3rd October 2023 Kettell Doors & Windows 5 star review on 3rd October 2023 Kettell Doors & Windows 5 star review on 3rd October 2023
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Posted 1 year ago
Had Kettell replace an old sliding patio door with a new uPVC French doors. The whole process from initial contact, quotation, ordering and fitting was very efficient. The fitting team were friendly and very professional, leaving the area clean and tidy, along with a great installation.
Kettell Doors & Windows 5 star review on 28th September 2023 Kettell Doors & Windows 5 star review on 28th September 2023
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Posted 1 year ago
Another quality and professional installation from Kettel and their team -no hesitation in recommending this well -established family company.
Kettell Doors & Windows 5 star review on 28th September 2023
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Posted 1 year ago
Kettell installed windows and doors at my house . The experience from start to finish was excellent . I was offered a range of choices and was kept informed of the installation process . The installers were fantastic and competed the job to a very high standard . I would highly recommend Kettell.
Kettell Doors & Windows 5 star review on 28th September 2023 Kettell Doors & Windows 5 star review on 28th September 2023
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Posted 1 year ago
Excellent experience for our new door from Kettle, they are really professional, I only can use ‘perfect’ to describe the service they provided. Highly recommend.
Kettell Doors & Windows 5 star review on 25th September 2023 Kettell Doors & Windows 5 star review on 25th September 2023
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Posted 1 year ago
Excellent from start to finish. Ben came over to quote, then we went to the open day, he helped us with lots of advice. It's great being able to see the products and colours before choosing. Installation team very friendly, efficient and tidy, despite awful weather. We did have to report a fairly large scratch in one of the windows, luckily this was outside GGF guidelines and has been replaced. (look up GGF guidelines before you purchase, I was not aware that some faults in glass are acceptable) All the guarantees and paperwork arrived as advised. Very happy customers.
Kettell Doors & Windows 5 star review on 12th September 2023
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Posted 1 year ago
Buying new windows from Kettell Windows has been an excellent, seamless experience from initial contact to fitting. A representative called to the house and listened to our requirements, nothing was too much trouble and we were presented with two options based on what we'd asked for. There was no pressure to sign up which was very refreshing. We were kept up to date about every stage, from survey to fitting. Our fitters arrived promptly and immediately set to work laying cloths to protect the property during fitting. The fitting team were friendly and approachable and worked hard to get the windows fitted in a timely fashion, clearing up after themselves as they progressed. Their attention to detail was excellent and we were given thorough instructions on how to operate the windows once fitted. We are delighted with our new windows ...... thank you. I'd recommend Kettell Windows without hesitation.
Kettell Doors & Windows 5 star review on 7th September 2023 Kettell Doors & Windows 5 star review on 7th September 2023 Kettell Doors & Windows 5 star review on 7th September 2023 Kettell Doors & Windows 5 star review on 7th September 2023 Kettell Doors & Windows 5 star review on 7th September 2023 Kettell Doors & Windows 5 star review on 7th September 2023 Kettell Doors & Windows 5 star review on 7th September 2023
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Posted 1 year ago
Thank you so much for your 5 star rating of Kettell! We are glad to hear you had an excellent experience with us from initial contact all the way to the fitting of your new windows. Your kind words are truly appreciated and it's wonderful to be recommended by you. I will be sure to pass onto the team. Thanks again, Lisa @ Kettell.
Posted 1 year ago
Kettell fitted bifold doors and replacement glass in an oak gable. We got good advice when selecting our doors and had the survey. The fitters were friendly and responded to any queries we had. The doors and windows look great and the fitters left everything clean and tidy. Thank you.
Kettell Doors & Windows 5 star review on 6th September 2023 Kettell Doors & Windows 5 star review on 6th September 2023 Kettell Doors & Windows 5 star review on 6th September 2023 Kettell Doors & Windows 5 star review on 6th September 2023 Kettell Doors & Windows 5 star review on 6th September 2023
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Posted 1 year ago
Thank you so much for your kind and generous 5-star rating of Kettell Doors and Windows! We are extremely pleased to hear that you had a positive experience with our fitting team, and that your new bifold doors and replacement glass look great. The team were certainly pleased with the results too, as well as being very hot! We strive to ensure our customers have the best possible experience when dealing with our team, and we are delighted that this was the case for you. Thank you for your custom and look forward to hearing from you again in the future.
Posted 1 year ago
Great communication and we are really pleased with our new windows! We'll definitely be back!
Kettell Doors & Windows 5 star review on 4th September 2023 Kettell Doors & Windows 5 star review on 4th September 2023 Kettell Doors & Windows 5 star review on 4th September 2023 Kettell Doors & Windows 5 star review on 4th September 2023 Kettell Doors & Windows 5 star review on 4th September 2023 Kettell Doors & Windows 5 star review on 4th September 2023 Kettell Doors & Windows 5 star review on 4th September 2023 Kettell Doors & Windows 5 star review on 4th September 2023 Kettell Doors & Windows 5 star review on 4th September 2023 Kettell Doors & Windows 5 star review on 4th September 2023
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Posted 1 year ago
Thank you so much for your 5 star rating of Kettell! We really appreciate it. We're so glad to hear that you enjoyed great communication with us and that you are pleased with your new windows! We look forward to seeing you again soon.
Posted 1 year ago
Kettell Doors & Windows is rated 4.9 based on 626 reviews