Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 609 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 30th October 2024

682

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New Composite front door and back door. Having read reports of pushy salesmen and poor workmanship from some of the larger national companies, we decided to use a smaller family-run business. We don't regret this decision. From the hospitality and friendly (non-pushy) reception and helpful advice we received on our visit to the showroom, to the completion of the fitting, only 4 weeks later, we are unable to criticise any aspect of the procedure. The fitters were friendly, polite and professional and put a great effort into clearing up at the end of the job. We would recommend Kettell Windows without hesitation. Thank you all for a worry-free purchase.”

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Posted 10 months ago

“Great service. Well organised and thorough. Did a great job.”

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Posted 10 months ago

“Kettell has been friendly and supportive of giving us both information and space to make decisions. They have been so easy to work with and quick to reply when we have reached out for more information or the extra questions we had. All the staff we worked with came across with energy through enjoying their jobs which helped for the multiple-day installation we had with multiple people coming and going to fit our windows to a very high standard.”

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Posted 10 months ago

“Everything was good, and on time The fitter made a very good job and installed the door to my satisfaction. Thank-you.”

Kettell Doors & Windows 5 star review on 5th January 2024

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Posted 10 months ago

Thank you for your 5 star rating! We are delighted to hear that everything was good and on time, and that the fitter did a very good job in installing the door to your satisfaction. We really appreciate your kind words. Thank you!

Posted 10 months ago

“Really helpful, honest advice when choosing which door to go for. The fitting date was quicker than expected and the guys that came to fit were great. A very high quality finish down to the caulking. Even had a call from the office after to check we were happy. Would 100% recommend.”

Kettell Doors & Windows 5 star review on 4th January 2024

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Posted 10 months ago

Thanks for the great review Chris! Sure you will be the envy of all your neighbours as its a lovely door choice!

Posted 10 months ago

“Having benefitted from a previous installation by Kettell Doors and Windows a few years ago, we had no hesitation in using them again for this recent work. As before, they were extremely patient in helping us get the right design that we needed. The installation itself was carried out with great care and attention to detail by friendly and professional fitters. Many thanks again for a job well done.”

Kettell Doors & Windows 5 star review on 23rd December 2023

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Posted 10 months ago

Thanks Alex for returning to us & for the great review. It was a pleasure to work with you again on your project & we look forward to the next stage.

Posted 10 months ago

“Great service and quality product . Really pleased with my new windows and will be back for more!”

Kettell Doors & Windows 5 star review on 20th December 2023

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Posted 10 months ago

Thanks for coming back to us for your latest project! Our team love installing these windows & the end result looks great. We await to hear from you for the next phase. Thanks for choosing us, it means a lot. Many thanks Lisa Kettell

Posted 10 months ago

“We are so pleased with our new front door. We visited the showroom and there was plenty of choice and great advice. Fitting of the door only took less than a day and it’s made such a massive difference to the heating in our hallway. Really pleased with the end product.”

Kettell Doors & Windows 5 star review on 19th December 2023

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Posted 10 months ago

Thank you so much, Anne-Marie, for rating Kettell Doors & Windows 5 stars! We think the door looks great & are absolutely thrilled you think so too!

Posted 10 months ago

“We are delighted with our new door and the whole team at Kettell have been very helpful they make you feel very valued as a customer.”

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Posted 11 months ago

Thanks for the review! The Craftsman doors are a real favourite of ours! We look forward to completing the rest of the install in the New Year & seeing the end results of your project!

Posted 10 months ago

“The whole project was made easy from first contact to the end of the fitting. We are very happy with the products, we had 11 windows, rear door and front door fitted. The team involved were professional, helpful, friendly, very tidy and most importantly mindful of your home. A big thank you to the lads it was very much appreciated. There was no forcing of a sale on any item and Ben was most helpful when it came to the front door area. A door and side panel was not an easy task and he helped with backup ideas in case our original requirement could not be met which as it turned out was doable. The trickle vents are great, we can now ventilate the house in all weathers even when we are not in the house keeping the house secure and the moisture levels down.”

Kettell Doors & Windows 5 star review on 27th November 2023

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Posted 11 months ago

Thank you so much for your 5-star rating! We are glad that you found our team to be professional, helpful, friendly, tidy & respectful. It was a pleasure for us to make the whole project easy from first contact to the end of the fitting, and we are glad that you are pleased with the products. We truly appreciate your kind words about Ben and the trickle vents. Thank you again for your great feedback!

Posted 10 months ago

“Having used Kettell previously I knew their products and service was great and this continued during my recent window fitting. Highly recommended.”

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Posted 11 months ago

Thanks Nick for coming back & great that it was another good experience. Thank you for your repeat custom, it is very much appreciated. Lisa Kettell

Posted 10 months ago

“Amazing from start to finish ... meeting Ben who had passion and knowledge on the style of door our house needed and pointing me in the right direction with a few tweaks ben you know lol. The fitters so clean tidy and worked so hard end result just Amazing 100% recommend and all ready have .. Thankyou team Kettell 💙 ❤️”

Kettell Doors & Windows 5 star review on 23rd November 2023

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Posted 11 months ago

Thank you so much for your 5-star rating! We're so pleased to hear that you had a great experience with us from start to finish. It's fantastic that Ben was able to find the perfect style and help you with the tweaks you needed. I have passed on your lovely comments to the whole team. We absolutely LOVE these doors & especially this colour. Can’t wait to see it decorated for Christmas! Thanks for choosing Kettell & having us banish another bad door! 😁🎉

Posted 11 months ago

“We were recommended Kettell by a friend due to their excellent expierence when purchasing a new door for their house. Their friendly sales team greeted us to discuss our requirements and we instantly knew we were in good hands. They made the process of designing and visualising our idea extremely easy, making recommendations based on their experience. The family-run aspect of this business shines through. Installation of our new door was as pain-free as the sales process. Our fitter did a fantastic job and left the space tidier than when he arrived. We are over the moon with our new door and we cannot recommend Kettell enough. They will be the first company we contact should we ever need any windows and doors in the future.”

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Posted 11 months ago

“Excellent service throughout from initial product advice to final installation.”

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Posted 11 months ago

“No lengthy sales rubbish, express an interest, get a quote, guy comes out, pay deposit, work gets done, pay the rest and job done. And a proper job too”

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Posted 1 year ago

“From start to finish the whole team were excellent. I had two bay windows fitted and it was an extremely difficult job but they overcame every issue. They are not just window fitters ….. they are plasterers, renderers, woodworkers and painters too! Such a brilliant job, I was very impressed!”

Kettell Doors & Windows 5 star review on 9th November 2023

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Posted 1 year ago

Thank you so much for your glowing 5-star review. We are so happy to hear that the team did an excellent job despite the challenges. We're proud that our team are exceptionally skilled overall and can provide a wide range of services beyond just window fitting. I will be sure to pass on the comments to the team.

Posted 10 months ago

“Excellent standard and service from beginning to end. So very pleased with the end result. wouldn't hesitate to recommend.”

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Posted 1 year ago

“Good product and excellent service”

Kettell Doors & Windows 5 star review on 3rd November 2023

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Posted 1 year ago

“We visited Kettell’s showroom to look for a new front door for our house and were delighted with the help offered by their adviser Andy. Having looked at the 5 star reviews we were happy to place our order and a survey was carried out swiftly. Jo in the office then kept us up to date with the order and the door has just been fitted by Will, who made a great job! We have been extremely happy with the whole process and would thoroughly recommend Kettell to family and friends!”

Kettell Doors & Windows 5 star review on 1st November 2023

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Posted 1 year ago

Thank you for your wonderful review of Kettell! We are glad to hear that the visit to the showroom, to the help offered by Andy to the survey and door fitting done by Will all went well. We are delighted that you are satisfied with the whole process and all points of contact. We appreciate your support in recommending us to your family and friends & lastly LOVE the door. Another Bad Door Banished! 😁💪🏻

Posted 1 year ago

“Excellent replacement of nine windows. The difficult work was completed by a very professional team to an exceptionally high standard. All communication with the business was always straight forward and all questions answered without difficulty. Overall, Kettell is an excellent, knowledgeable and friendly business and we cannot recommend the firm highly enough.”

Kettell Doors & Windows 5 star review on 30th October 2023

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Posted 1 year ago

Thank you for taking the time to review Kettell. I have shared your comments with our team who love knowing they have done a great job! Thank you again for choosing Kettell.

Posted 1 year ago

Kettell Doors & Windows is rated 4.9 based on 609 reviews