Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 663 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 663 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

Write Your review

Tell us how Kettell Doors & Windows made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kettell Doors & Windows 5 star review on 14th April 2025

M Lane

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with service and quality of product”

Kettell Doors & Windows 5 star review on 31st July 2024

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave us a 5-star rating for Kettell! We greatly appreciate your feedback and are thrilled to hear that you were impressed with our service and the quality of our products. Your satisfaction is our top priority and we look forward to serving you again in the future. Thank you for choosing Kettell! Kind Regards Eloise@Kettell

Posted 8 months ago

“We were so impressed with the windows from the initial quote visit to the fitting. Our fitters were friendly, efficient and took the time to tidy thoroughly after themselves which was really appreciated. We will definitely use the company again.”

Kettell Doors & Windows 5 star review on 30th July 2024

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave us a 5-star rating for Kettell. We sincerely appreciate your positive feedback and are thrilled to hear that you were impressed with our services. We are delighted to know that our team delivered exceptional customer service from the initial quote visit to the fitting of the windows. It is wonderful to hear that our fitters were friendly, efficient, and went the extra mile to tidy up after themselves. Customer satisfaction is our top priority, and we are grateful for your kind words. Please don't hesitate to reach out to us if you have any further requirements or if there's anything else we can assist you with. Thank you once again for your support and for choosing Kettell. Best regards, Eloise@Kettell

Posted 8 months ago

“I am very happy with my doors and window, very good job and I would recommend to a friend!”

Helpful Report

Posted 8 months ago

Thank you so much for your wonderful 5-star rating of Kettell! We sincerely appreciate your feedback and are thrilled to hear that you are happy with your new doors and window. We are incredibly grateful that you would recommend our services to your friends. Word-of-mouth recommendations like yours mean the world to us and we couldn't be more thankful for your support. Once again, we truly appreciate your kind words and for choosing Kettell. If you have any further questions or need any assistance in the future, please do not hesitate to reach out. Best regards, Eloise@Kettell

Posted 8 months ago

“Excellent job fitting the windows. Very professional, tidy and polite fitter. Very pleased with the result and would recommend.”

Kettell Doors & Windows 5 star review on 29th July 2024

Helpful Report

Posted 8 months ago

Thank you so much for your outstanding 5-star rating of Kettell! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We're delighted to know that our fitter did an excellent job fitting the windows and that you found them to be professional, tidy, and polite. It's always our goal to provide our customers with the best service possible, so your kind words mean a lot to us. We're glad to hear that you're pleased with the result and would recommend us. Your recommendation is truly valuable to us, as it helps us build our reputation and reach more customers who can benefit from our services. Once again, thank you for taking the time to share your feedback. If you ever need any further assistance please don't hesitate to reach out. We're here to help! Kind regards, Eloise@kettell

Posted 8 months ago

“Very pleased with work carried out and ahead of schedule. Site left clean and tidy. Not cheap - but quality product and service.”

Kettell Doors & Windows 5 star review on 25th July 2024

Helpful Report

Posted 8 months ago

Thank you so much for your wonderful 5-star rating! We are thrilled to hear that you are very pleased with the work we carried out. Our priority is not only delivering quality products but also providing exceptional service. We appreciate your understanding that opting for quality might come with a higher price. Rest assured, we always strive to offer the best value for your investment. Thank you again for your support, and we hope to assist you with any future window and door needs. Kind regards Eloise@Kettell

Posted 8 months ago

“A very professional service from start to finish. The installers were great too”

Helpful Report

Posted 8 months ago

Thank you so much for your fantastic 5-star rating of Kettell! We really appreciate your kind words and feedback. Once again, thank you for choosing Kettell. We value your trust in us and look forward to helping you again in the future. Best regards, Eloise@Kettell

Posted 8 months ago

“I had a front door back door and garage personal door fitted on 17th July. I am really pleased with them they look great. The fitters were very efficient and did an excellent job. They were very professional in carrying out the work. They cleaned up after themselves and left everything tidy. I would have no hesitation in recommending Kettell. The service from quote to completion was very friendly and professional.”

Kettell Doors & Windows 5 star review on 22nd July 2024

Helpful Report

Posted 8 months ago

Thank you so much for giving us a 5-star rating and for your kind words about our services at Kettell. We are thrilled to hear that you are pleased with the front door, back door, and garage personal door we fitted on 17th July. It's fantastic to know that they look great and that the fitters did an excellent job. Thank you for recommending Kettell. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Kind regards, Eloise@kettell

Posted 8 months ago

“First class service from the Kettell’s team for the second time! Throughout the whole process of having a new front door the team were extremely helpful, personable and informative. Thank you for such high quality work.”

Kettell Doors & Windows 5 star review on 17th July 2024

Helpful Report

Posted 9 months ago

Thank you so much for your outstanding 5-star rating and for being a loyal customer of Kettell. We greatly appreciate your kind words and continued support. We are thrilled to hear that our team provided you with a first-class experience from start to finish. 😊 Your loyalty as a customer means the world to us, and we are grateful for your continued trust in our team. Once again, thank you for your outstanding review and for choosing Kettell. If there is anything else we can help you with in the future, please don't hesitate to reach out! Kind regards, Eloise@kettell

Posted 9 months ago

“Love our new patio and front door. All staff we had contact with were great. Kept informed all the way through the process. Very efficient service. The 'fitters' were excellent and also kept us informed about the fitting. Felt comfortable to leave them to get the work completed. Great all round products and service.”

Kettell Doors & Windows 5 star review on 9th July 2024

Helpful Report

Posted 9 months ago

Thank you so much for your amazing 5-star rating of Kettell! We're thrilled to hear that you love your new patio and front door. It's wonderful to know that all of our staff provided you with great service and kept you informed throughout the entire process. It's fantastic to hear that you had a positive experience with our fitters as well. If there is anything else we can assist you with in the future, please don't hesitate to reach out! Thanks again for your kind words and for choosing Kettell. Best regards Eloise@kettell

Posted 9 months ago

“Excellent service. Changed our minds many times before we decided on the final combination of door, glass etc. Kettell advised at every step. On the day of the installation, Will was great. He kept working away, keeping the area clean and sorting out the wall around the door frame. very happy with our new door!”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with Kettell. We are glad that our team was able to assist you in choosing the perfect door. We will definitely pass on your kind words to Will. 😊 Once again, thank you for your support and for choosing Kettell. We're delighted that you are happy with your new door and if there is anything else we can assist you with in the future, please don't hesitate to reach out! Best regards, Eloise@kettell

Posted 9 months ago

“We were really hasppy with the whole process from visiting the showroom through to the completion of the installation. James was very helpful both in the showroom and during his site visits. Will and Jack did an excellent job of the installation and left everything clean and tidy.”

Kettell Doors & Windows 5 star review on 8th July 2024

Helpful Report

Posted 9 months ago

Thank you so much for your wonderful 5-star review of Kettell! We truly appreciate your kind words and are thrilled to hear that you were really happy with the whole process, from visiting our showroom to the completion of the installation. We're grateful for your recognition of our team's hard work we will be sure to pass on the kind words to James, Will and Jack. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Kettell! Best regards, Eloise@Kettell

Posted 9 months ago

“We had all our windows replaced by Kettell. Will and Jack were well organised, hard working and completed the job on time with minimal disruption and mess! Some non standard features were dealt with efficiently with assistance from extra staff and we are delighted with the final result.”

Kettell Doors & Windows 5 star review on 5th July 2024

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to leave a 5-star rating for Kettell. We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are delighted that our team, Will and Jack, were able to meet your expectations and will pass on the kind words 😊 Once again, thank you for your kind words and for choosing Kettell. We are thrilled that you are delighted with the final outcome. Should you have any further questions or require any future assistance, please do not hesitate to reach out to us. Best regards, Eloise@kettell

Posted 9 months ago

“Very satisfied”

Kettell Doors & Windows 5 star review on 3rd July 2024

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to leave us a 5-star rating for Kettell! We truly appreciate your support and are delighted to hear that you are very satisfied with our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Kettell. Best regards, Eloise@Kettell

Posted 9 months ago

“My Patio door was a Fantastic job, so amazingly fitted and cleaned up so much. Will, was polite, so hard working and so methodical. Such a fab job from the team and would highly recommend Kettell Windows to my friend and family. Thank youxxx”

Kettell Doors & Windows 5 star review on 1st July 2024

Helpful Report

Posted 9 months ago

Thank you so much for your 5-star rating and wonderful feedback on Kettell. We are thrilled to hear that you are pleased with your patio door installation. We will pass on the praise to Will! We truly appreciate your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again. Best regards, Eloise@Kettell

Posted 9 months ago

“Wonderful company work excellent. Employees go beyond to make sure everything is fitted properly. We certainly recommend them.”

Kettell Doors & Windows 5 star review on 28th June 2024

Helpful Report

Posted 9 months ago

Thank you so much for your 5-star rating of Kettell! We greatly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience with our company. If you ever require any further assistance or have any questions, please don't hesitate to reach out. Best regards, Eloise@kettell

Posted 9 months ago

“Had a new composite back door fitted. Was great to go to a showroom and see some sample doors. Great service and got my Bi Fold doors re aligned as well.”

Kettell Doors & Windows 5 star review on 24th June 2024

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to leave us a fantastic 5-star rating for Kettell. We appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted that you had the opportunity to visit our showroom and view our range of sample doors. We believe that seeing the doors in person can greatly assist in making an informed decision, and we are glad it proved useful for you. Once again, thank you for choosing Kettell. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Kind regards, Eloise@kettell

Posted 9 months ago

“I recently worked with Kettle for my bi-fold door replacements and I couldn't be happier. From start to finish, the team was professional, knowledgeable, and provided top-notch service. They guided us through the selection process, the installation team was exceptional, and their customer support was excellent.”

Kettell Doors & Windows 5 star review on 20th June 2024

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating of Kettell! We greatly appreciate your feedback and are delighted to hear that you had such a positive experience with us. Once again, thank you for your exceptional review. We are grateful for your support and recommendation. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to helping you again! Best regards, Eloise@kettell

Posted 9 months ago

“Will and Jack did an excellent job,we are very pleased with our new windows. As a tradesman myself , it is the attention to detail and the finish that I look at. I gave them top marks, they clearly take pride in their work.”

Kettell Doors & Windows 5 star review on 19th June 2024

Helpful Report

Posted 10 months ago

Thank you so much for giving Kettell a 5-star rating! We greatly appreciate your kind words and positive feedback. We are thrilled to hear that you are very pleased with the outcome. We strive to provide the highest quality of work and it's fantastic to know that Jack and Will exceeded your expectations. Thank you once again for choosing Kettell and for taking the time to share your experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best regards Eloise@kettell

Posted 9 months ago

“From our initial enquirey by phone then site visit and then the install we have nothing but great things to say about our Kettell experience without rambling on. We disgust what we wanted and was well advised on alternatives without any pressure, asked that we would like the right price without being given a heavy sales pitch which they delivered as requested”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to leave us a 5-star rating for Kettell! We truly appreciate your support and are thrilled to hear about your great experience with us. From our initial enquiry by phone to the site visit and installation, we are pleased to know that you have nothing but positive things to say about your Kettell experience. Your feedback means a lot to us, and we are grateful for your trust in our company. If you ever need assistance in the future, please don't hesitate to reach out. We'll be more than happy to assist you. Kind regards, Eloise@Kettell

Posted 9 months ago

“I really pleased with the service from start to finish People showed up when they were said they were going to. From the sales team showing upon time going through all the options from Jo in the office who kept me informed every step of the way but mainly credit must go to Darren and Ryliey who fitted the door ,it doesn’t matter how great a product is if it’s not fitted correctly it’s always going be a mess but thanks to these two guys taking their time I’ve got a fantastic new front door Many Thanks”

Kettell Doors & Windows 5 star review on 17th June 2024

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to leave us a 5-star rating for Kettell. We truly appreciate your support and are thrilled to hear that you had a positive experience with us from start to finish. It is wonderful to know that our team, from the sales team to Jo in the office, were able to provide you with excellent service and keep you informed throughout the process. We are especially grateful for your kind words about Darren and Riley. Thank you again for choosing Kettell. We hope to have the opportunity to help you again! Many Thanks, Eloise@Kettell

Posted 10 months ago

Kettell Doors & Windows is rated 4.9 based on 663 reviews