Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 663 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 663 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 14th April 2025

M Lane

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, installation and staff. Couldn’t have chosen a better product, and would definitely recommend to family and friends.”

Kettell Doors & Windows 5 star review on 14th February 2025

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Posted 2 months ago

Thank you for your wonderful 5-Star review 😊 We're so delighted to hear that you're satisfied with our product, installation, and staff. Your recommendation means a lot to us! If you or your family and friends need any assistance in the future, don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 2 months ago

“Clean efficient and great service”

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Posted 2 months ago

Thank you for your amazing 5-Star review! We're so glad to hear that you found our service to be clean and efficient. Providing excellent customer service is very important to us, and it's wonderful to know that we met your expectations! If you ever need any further assistance or have questions in the future, don’t hesitate to reach out! Best regards, Eloise@Kettell

Posted 2 months ago

“Amazing service!!!!! 🌟🌟🌟🌟🌟 from start the finish. We took a long time to decide and the team were so helpful. The finish result is amazing. The team that installed the door were fantastic, their attention to detail was second to none. Would highly recommend this company. Thank you so much ☺️”

Kettell Doors & Windows 5 star review on 12th February 2025

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Posted 2 months ago

Thank you so much for your incredible 5-Star review! 😄 We’re absolutely thrilled to hear that you had such a great experience from start to finish and that our team was able to assist you throughout your decision-making process. It’s fantastic to know that you’re so pleased with the final result! Your recommendation means the world to us, and we truly appreciate your kind words. If you need anything else in the future, please don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 2 months ago

“Service was brilliant, we we're not rushed or pressured into buying. When we did order, we we're talked through the process. The door was fitted and we are really pleased with it”

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Posted 2 months ago

Thank you so much for your fantastic 5-Star review! We’re delighted to hear that you felt supported throughout the process and appreciated our unpressured approach. It’s wonderful that you’re pleased with your new door! Your kind words truly motivate our team to keep up the good work. If you have any questions or need anything in the future, please feel free to reach out! Best wishes, Eloise@Kettell

Posted 2 months ago

“Professional from first contact to post install support, the whole team at Kettell are so helpful and friendly nothing is too much bother for them. The quality of the door is amazing we are so happy with our choice of using Kettles.”

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Posted 2 months ago

Thank you so much for your fantastic 5-Star review! We’re absolutely thrilled to hear that you found our team professional and friendly at every step of your journey. It’s wonderful to know that you’re happy with the quality of your door! Your kind words will surely inspire our team to continue delivering exceptional service. If you ever need assistance or have any questions in the future, please don’t hesitate to get in touch! Best wishes, Eloise@Kettell

Posted 2 months ago

“Amazing service from start to finish. The door is being admired by all and I wouldn’t hesitate to use them again.”

Kettell Doors & Windows 5 star review on 30th January 2025

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Posted 2 months ago

Thank you so much for your amazing 5-Star review! We're delighted to hear that you had a fantastic experience from start to finish. It's wonderful to know that your new door is receiving so much admiration! I will pass your kind works onto the team 😊 If you ever need anything in the future or have any questions, please don’t hesitate to contact us! Best regards, Eloise@Kettell

Posted 2 months ago

“Kettell were recommended to me and I would now highly recommend them. The service and fitting was excellent, right through from unpressurised sales, booking in appointments to fitting and the product appears to be high quality.”

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Posted 2 months ago

Thank you so much for your wonderful 5-Star review! We’re thrilled to hear that you received excellent service and fitting from our team. It’s fantastic to know that you found our products to be of high quality. Your recommendation means a lot to us, and we appreciate you sharing your experience! If you ever have any questions or need assistance in the future, please don’t hesitate to reach out! Best wishes, Eloise@Kettell

Posted 2 months ago

“We are totally delighted with the service we received from Kettle Doors and Windows, and also the product. Right from the outset the team were helpful and the installation was perfect. We love the doors we purchased and totally recommend them.”

Kettell Doors & Windows 5 star review on 29th January 2025

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Posted 2 months ago

Thank you so much for your wonderful 5-Star review! 😊 We’re absolutely thrilled to hear that you’re delighted with both our service and your new doors. It’s fantastic to know that our team was helpful from the start and that the installation met your expectations. Your recommendation means the world to us, and we appreciate you taking the time to share your experience. If you ever need anything in the future, please feel free to reach out! Best regards, Eloise@Kettell

Posted 2 months ago

“Friendly and professional company with excellent service. Have used Kettell for our front door and bifold patio doors in the past and more recently for our windows. Would not hesitate to recommend.”

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Posted 2 months ago

Thank you so much for your fantastic 5-Star review! 😊 We’re thrilled to hear you've had such positive experiences with us, from your front door to your bifold patio doors and windows. Our team always strives to provide friendly and professional service, so it’s wonderful to know that came through for you. Your recommendation is truly appreciated and means a lot to us! If you ever need assistance again, feel free to reach out at any time! Best wishes, Eloise@Kettell

Posted 2 months ago

“Good quality and good service.”

Kettell Doors & Windows 5 star review on 28th January 2025

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Posted 2 months ago

Thank you so much for your fantastic 5-Star review! We're delighted to hear that you experienced good quality and service with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We truly appreciate you taking the time to share your feedback! If you ever need anything in the future, don't hesitate to get in touch! Best regards, Eloise@Kettell

Posted 2 months ago

“Really pleased with my new window replacement! Impeccable service from start to finish! Would highly recommend this company.”

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Posted 2 months ago

Thank you so much for your amazing 5-Star review! We’re absolutely delighted to hear that you’re pleased with your new windows and that our service met your expectations from start to finish. Your recommendation means a lot to us 😊 If you need anything else in the future, please don’t hesitate to reach out! Warm regards, Eloise@Kettell

Posted 2 months ago

“Excellent service from start to finish. Ben was knowledgeable about the choice of products but not pushy and the fitters were tidy, professional and keen to make sure the windows and doors were fitted properly. Would happily recommend Kettell Windows to anyone thinking of getting new doors and windows.”

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Posted 2 months ago

Thank you so much for your amazing 5-Star review! We're absolutely delighted to hear that you had an excellent experience from start to finish. It’s great to know that Ben's knowledge and our fitters’ professionalism made such a positive impression on you. Your willingness to recommend Kettell Windows means the world to us, and we truly appreciate your kind words. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 2 months ago

“Very good in every way when replacing the front and back door plus patio door all done excellently from the owner two the fitters was all very efficient and reasonably affordable would recommend them”

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Posted 2 months ago

Thank you so much for your wonderful 5-Star review! We’re delighted to hear that you found our service excellent and that our team was efficient throughout your door replacements. Your high praise for both the owner and fitters truly means a lot to us! We're also glad you found our pricing reasonable. Your recommendation is greatly appreciated! If you ever need assistance in the future, please don’t hesitate to reach out! Best wishes, Eloise@Kettell

Posted 2 months ago

“When visiting the showroom I found the staff friendly and helpful. I particularly liked that although I had visited the showroom with my partner, your salesman, Ben, quickly realised I was buying the door and spoke to me rather than directing his comments at my partner. Installation of my door went well and without any problems. Your fitter worked all day with just a short lunchbreak, although it was a particularly cold day. He cleaned inside and outside the house before leaving. Overall, very satisfied .”

Kettell Doors & Windows 5 star review on 21st January 2025

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Posted 2 months ago

Thank you so much for your fantastic 5-Star review 😊 We’re thrilled to hear that you found our staff friendly and helpful during your visit to the showroom. It’s also great to know that the installation went smoothly, even in the cold weather! We always aim to leave your home as tidy as we found it. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you ever need assistance in the future, please don't hesitate to reach out! Best wishes, Eloise@Kettell

Posted 2 months ago

“This is the second time we have used Kettel windows and doors on our home. The detail they went to to ensure we had the right door for our home, the quality of installation and the quickness of it all always astounds us. The employees and friendly and understanding. We couldn't fault them.”

Kettell Doors & Windows 5 star review on 19th January 2025

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Posted 2 months ago

Thank you so much for your amazing review! We're delighted to hear that you've chosen Kettell for a second time. It's wonderful to know that you appreciated the attention to detail in finding the perfect door and that our installation process impressed you. Our team works hard to provide a friendly and efficient service, and your feedback truly means the world to us. If you ever need anything in the future, please don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 2 months ago

“I pleased with my doors and windows. There was initial issues with installation but Kettle sorted it out quickly.”

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Posted 2 months ago

Thank you for your review! We’re glad to hear that you’re pleased with your doors and windows. We strive to address any issues promptly and appreciate your understanding during the installation process. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Best wishes, Eloise@Kettell

Posted 2 months ago

“Reasonable price, excellent service, particularly from the fitter Jack”

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Posted 3 months ago

Thank you for your fantastic review! We’re thrilled to hear that you found our prices reasonable and that our service—especially from Jack—met your expectations. We always strive for excellence, and it’s wonderful to know our efforts are appreciated. If you need anything else or have questions down the line, feel free to reach out! Best regards, Eloise@Kettell

Posted 2 months ago

“The double glazing showroom was exactly what you need to see the available options and the staff (Ben) was very helpful to talk through what was possible. The window fitters were very professional, clean in their working practice, and exactly what you would want in a fitting process and company. We are very happy with the finished product. We would have given 10/10 if there hadn't been an issue with delivery of some of the order from the supplier which was resolved as soon as it was noticed.”

Kettell Doors & Windows 5 star review on 4th January 2025

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Posted 3 months ago

Thank you so much for your fantastic review! We’re delighted to hear that our showroom and the assistance from Ben helped you find the right options for your needs. It’s great to know that our fitters met your expectations with their professionalism and cleanliness—those qualities are so important to us! Your happiness with the finished product means the world to us. If you need anything in the future, don’t hesitate to reach out! Best regards, Eloise@Kettell

Posted 2 months ago

“Hi I am widow of just three months and I just want to say how wonderful Kettell company is after 4 years of having our doors fitted I had a problem with one of them and being it was over Xmas I thought I would have to wait to the new year but no they were very good and sorted it out even though it was after 6 0 clock at night.Very satisfied customer and would recommend to any one.”

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Posted 3 months ago

Thank you Lesley, we didn't like to think of you worried over Christmas. Happy New Year to you, John & Lisa Kettell

Posted 3 months ago

Kettell Doors & Windows is rated 4.9 based on 663 reviews