Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 657 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 657 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 18th March 2025

F Charl

Kettell Doors & Windows 5 star review on 6th March 2025

Z Reay

Kettell Doors & Windows 5 star review on 5th March 2025

Mr Newbrooks

Kettell Doors & Windows 5 star review on 21st February 2025

Kettell Doors & Windows 5 star review on 18th February 2025

779

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kettell were recommended to me and I would now highly recommend them. The service and fitting was excellent, right through from unpressurised sales, booking in appointments to fitting and the product appears to be high quality.”

Kettell Doors & Windows 5 star review on 30th January 2025

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Posted 1 month ago

Thank you so much for your wonderful 5-Star review! We’re thrilled to hear that you received excellent service and fitting from our team. It’s fantastic to know that you found our products to be of high quality. Your recommendation means a lot to us, and we appreciate you sharing your experience! If you ever have any questions or need assistance in the future, please don’t hesitate to reach out! Best wishes, Eloise@Kettell

Posted 1 month ago

“We are totally delighted with the service we received from Kettle Doors and Windows, and also the product. Right from the outset the team were helpful and the installation was perfect. We love the doors we purchased and totally recommend them.”

Kettell Doors & Windows 5 star review on 29th January 2025

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Posted 1 month ago

Thank you so much for your wonderful 5-Star review! 😊 We’re absolutely thrilled to hear that you’re delighted with both our service and your new doors. It’s fantastic to know that our team was helpful from the start and that the installation met your expectations. Your recommendation means the world to us, and we appreciate you taking the time to share your experience. If you ever need anything in the future, please feel free to reach out! Best regards, Eloise@Kettell

Posted 1 month ago

“Friendly and professional company with excellent service. Have used Kettell for our front door and bifold patio doors in the past and more recently for our windows. Would not hesitate to recommend.”

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Posted 1 month ago

Thank you so much for your fantastic 5-Star review! 😊 We’re thrilled to hear you've had such positive experiences with us, from your front door to your bifold patio doors and windows. Our team always strives to provide friendly and professional service, so it’s wonderful to know that came through for you. Your recommendation is truly appreciated and means a lot to us! If you ever need assistance again, feel free to reach out at any time! Best wishes, Eloise@Kettell

Posted 1 month ago

“Good quality and good service.”

Kettell Doors & Windows 5 star review on 28th January 2025

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Posted 1 month ago

Thank you so much for your fantastic 5-Star review! We're delighted to hear that you experienced good quality and service with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We truly appreciate you taking the time to share your feedback! If you ever need anything in the future, don't hesitate to get in touch! Best regards, Eloise@Kettell

Posted 1 month ago

“Really pleased with my new window replacement! Impeccable service from start to finish! Would highly recommend this company.”

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Posted 1 month ago

Thank you so much for your amazing 5-Star review! We’re absolutely delighted to hear that you’re pleased with your new windows and that our service met your expectations from start to finish. Your recommendation means a lot to us 😊 If you need anything else in the future, please don’t hesitate to reach out! Warm regards, Eloise@Kettell

Posted 1 month ago

“Excellent service from start to finish. Ben was knowledgeable about the choice of products but not pushy and the fitters were tidy, professional and keen to make sure the windows and doors were fitted properly. Would happily recommend Kettell Windows to anyone thinking of getting new doors and windows.”

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Posted 1 month ago

Thank you so much for your amazing 5-Star review! We're absolutely delighted to hear that you had an excellent experience from start to finish. It’s great to know that Ben's knowledge and our fitters’ professionalism made such a positive impression on you. Your willingness to recommend Kettell Windows means the world to us, and we truly appreciate your kind words. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 1 month ago

“Very good in every way when replacing the front and back door plus patio door all done excellently from the owner two the fitters was all very efficient and reasonably affordable would recommend them”

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Posted 1 month ago

Thank you so much for your wonderful 5-Star review! We’re delighted to hear that you found our service excellent and that our team was efficient throughout your door replacements. Your high praise for both the owner and fitters truly means a lot to us! We're also glad you found our pricing reasonable. Your recommendation is greatly appreciated! If you ever need assistance in the future, please don’t hesitate to reach out! Best wishes, Eloise@Kettell

Posted 1 month ago

“When visiting the showroom I found the staff friendly and helpful. I particularly liked that although I had visited the showroom with my partner, your salesman, Ben, quickly realised I was buying the door and spoke to me rather than directing his comments at my partner. Installation of my door went well and without any problems. Your fitter worked all day with just a short lunchbreak, although it was a particularly cold day. He cleaned inside and outside the house before leaving. Overall, very satisfied .”

Kettell Doors & Windows 5 star review on 21st January 2025

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Posted 2 months ago

Thank you so much for your fantastic 5-Star review 😊 We’re thrilled to hear that you found our staff friendly and helpful during your visit to the showroom. It’s also great to know that the installation went smoothly, even in the cold weather! We always aim to leave your home as tidy as we found it. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you ever need assistance in the future, please don't hesitate to reach out! Best wishes, Eloise@Kettell

Posted 2 months ago

“This is the second time we have used Kettel windows and doors on our home. The detail they went to to ensure we had the right door for our home, the quality of installation and the quickness of it all always astounds us. The employees and friendly and understanding. We couldn't fault them.”

Kettell Doors & Windows 5 star review on 19th January 2025

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Posted 2 months ago

Thank you so much for your amazing review! We're delighted to hear that you've chosen Kettell for a second time. It's wonderful to know that you appreciated the attention to detail in finding the perfect door and that our installation process impressed you. Our team works hard to provide a friendly and efficient service, and your feedback truly means the world to us. If you ever need anything in the future, please don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 2 months ago

“I pleased with my doors and windows. There was initial issues with installation but Kettle sorted it out quickly.”

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Posted 2 months ago

Thank you for your review! We’re glad to hear that you’re pleased with your doors and windows. We strive to address any issues promptly and appreciate your understanding during the installation process. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Best wishes, Eloise@Kettell

Posted 2 months ago

“Reasonable price, excellent service, particularly from the fitter Jack”

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Posted 2 months ago

Thank you for your fantastic review! We’re thrilled to hear that you found our prices reasonable and that our service—especially from Jack—met your expectations. We always strive for excellence, and it’s wonderful to know our efforts are appreciated. If you need anything else or have questions down the line, feel free to reach out! Best regards, Eloise@Kettell

Posted 2 months ago

“The double glazing showroom was exactly what you need to see the available options and the staff (Ben) was very helpful to talk through what was possible. The window fitters were very professional, clean in their working practice, and exactly what you would want in a fitting process and company. We are very happy with the finished product. We would have given 10/10 if there hadn't been an issue with delivery of some of the order from the supplier which was resolved as soon as it was noticed.”

Kettell Doors & Windows 5 star review on 4th January 2025

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Posted 2 months ago

Thank you so much for your fantastic review! We’re delighted to hear that our showroom and the assistance from Ben helped you find the right options for your needs. It’s great to know that our fitters met your expectations with their professionalism and cleanliness—those qualities are so important to us! Your happiness with the finished product means the world to us. If you need anything in the future, don’t hesitate to reach out! Best regards, Eloise@Kettell

Posted 2 months ago

“Hi I am widow of just three months and I just want to say how wonderful Kettell company is after 4 years of having our doors fitted I had a problem with one of them and being it was over Xmas I thought I would have to wait to the new year but no they were very good and sorted it out even though it was after 6 0 clock at night.Very satisfied customer and would recommend to any one.”

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Posted 2 months ago

Thank you Lesley, we didn't like to think of you worried over Christmas. Happy New Year to you, John & Lisa Kettell

Posted 2 months ago

“We’re so glad we chose Kettell! The website, which lets you design your own door and see how it looks on your house, the beautiful showroom, and entire team have been fantastic. When we visited the showroom to look at doors, our children were kept happily entertained, and Lisa and James were incredibly friendly, knowledgeable, and helpful with their advice. Communication throughout the process was excellent, and we didn’t have to wait long for our new front door. The fitter, Phil, was very friendly and did an outstanding job & was very tidy. The door was installed on the scheduled day without any rush, as we were allocated a whole day for the door to be fitted which really shows how excellent this company is. After just a week, we can already tell it’s of excellent quality—it looks amazing and has made a huge difference. There’s no draft at all, and it’s far more soundproof than our previous door. We absolutely love it! A huge thank you to everyone involved.”

Kettell Doors & Windows 5 star review on 23rd December 2024

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Posted 3 months ago

Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that your experience with Kettell was so positive! We're especially pleased you noticed the quality of both our products and service, from communication to the fitting process. Phil will be thrilled to hear your kind words about his work! Your satisfaction truly motivates our team, and we're so glad that your new front door has made such a difference in your home. If you need anything else or have any further questions, please don't hesitate to get in touch. Best wishes, Eloise@Kettell

Posted 2 months ago

“We needed to replace on old wooden window that was rotting away. After a good experience with Kettell to change our front door, we got in touch to get a quote. Great communication and they tried to fit us in as soon as possible as per our wishes. If there was any issues or changes in the day of installation, we were kept informed. Thank you”

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Posted 3 months ago

Thank you so much for your wonderful review! We’re thrilled to hear that you had another positive experience with Kettell. Great communication and keeping our customers informed are so important to us, and we're glad that we could accommodate your wishes for the installation. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything else in the future, please reach out. Best wishes, Eloise@Kettell

Posted 2 months ago

“We approached several window and door companies in the Leicester/Northants area when looking to get new (modern) sash windows and a composite door and frame. The people at Kettell were the most professional, knowledgable and inspired confidence. The workmanship and attention to detail was excellent. 5 stars- very highly recommended.”

Kettell Doors & Windows 5 star review on 17th December 2024

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Posted 3 months ago

Thank you so much for your outstanding 5-star review, Rich! We’re delighted to hear that you found our team to be professional and knowledgeable. It's fantastic that our attention to detail and workmanship resonated with you during your experience. Your confidence in us means the world, and we truly appreciate your high recommendation. If there's anything more we can assist you with in the future, don't hesitate to reach out. Best regards, Eloise@Kettell

Posted 3 months ago

“Really pleased with our new back door, we chose Kettell as we had a new front door fitted last year, excellent quality and workmanship, we liked the fcat that the re installation survey was conducted by Andy who actually fitted the door, fully recommend Kettell.”

Kettell Doors & Windows 5 star review on 13th December 2024

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Posted 3 months ago

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you're pleased with your new back door, and it means a lot to us that you chose Kettell again after your front door installation. Andy is indeed a valuable part of our team, and it’s great to know that his involvement in the survey process added to your experience. We truly appreciate your recommendation and look forward to assisting you again in the future! Best wishes, Eloise@Kettell

Posted 3 months ago

“We recently had Kettell install a new Comp door for us. We were really pleased with the friendly customer service and the quality of product and installation. It was a smooth process and we would definitely recommend them.”

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Posted 3 months ago

Thank you so much for your wonderful 5-star review! We’re so pleased to hear that you enjoyed the friendly customer service and that you’re happy with the quality of the Comp door and installation. It’s always our aim to provide a smooth process for our customers, and it’s great to know we met that expectation. If you ever need anything else, please feel free to reach out. Best wishes, Eloise@Kettell

Posted 3 months ago

“This company have been excellent from the very beginning. We were walked through various scenarios, style, colour, glass etc., we did have an idea of what we wanted, but this initial conversation was invaluable. This attention to detail carried on throughout to the final installation. We could not have been happier.”

Kettell Doors & Windows 5 star review on 11th December 2024

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Posted 3 months ago

Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that you found our guidance helpful in navigating through the various options for your door. It’s wonderful to know that our attention to detail made a positive impact throughout the process all the way to installation. If you ever need anything else, please feel free to reach out. Kind regards, Eloise@Kettell

Posted 3 months ago

Kettell Doors & Windows is rated 4.9 based on 657 reviews