Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 657 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 657 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 18th March 2025

F Charl

Kettell Doors & Windows 5 star review on 6th March 2025

Z Reay

Kettell Doors & Windows 5 star review on 5th March 2025

Mr Newbrooks

Kettell Doors & Windows 5 star review on 21st February 2025

Kettell Doors & Windows 5 star review on 18th February 2025

779

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, kept updated. Fitter was polite and professional Door great quality.”

Kettell Doors & Windows 5 star review on 24th September 2024

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Posted 6 months ago

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a great experience with our service and that you were kept updated throughout the process. Your compliments about our fitter being polite and professional mean a lot to us and I will be sure to let them know 😊 We take pride in the quality of our products, and we’re thrilled that you’re pleased with your new door. If you need any further assistance, please don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 5 months ago

“so grateful for the quality of work carried out by the team at Kettell. from the initial contact and pricing with Ben, the bookings with Jo and then the install Team it's been a pleasant and faultless experience, zero pressure from the sales side, great communication throughout and concluding with polite and careful fitters, the attention to detail has been outstanding.”

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Posted 6 months ago

Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience with our team at Kettell and will pass this onto the team 😊. Your kind words about our attention to detail and communication truly motivate us to maintain our high standards. We’re delighted that you felt no pressure during the process, as we aim to make our customers feel comfortable and informed. If you need anything in the future, don't hesitate to reach out! Kind regards, Eloise@Kettell

Posted 5 months ago

“We had a great experience buying our front door! Their expertise helped us to choose the right door and fittings. The price quoted was competitive and the delivery and installation were great. The door was fitted with minimal disturbance to the existing decor. We are very happy with the door, thanks to all at Kettell!”

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Posted 6 months ago

Thank you for your wonderful 5-star review! We’re thrilled to hear that you had a fantastic experience selecting your front door with us. It's great to know our expertise helped guide you to the right choice! If you need anything else in the future, don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 5 months ago

“Great service. Turned up on correct day and at rigthe time. Both chaps very professional, he,pry and personable. Door is perfect.”

Kettell Doors & Windows 4 star review on 11th September 2024

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Posted 6 months ago

Thank you so much for your wonderful 4-star review! We’re thrilled to hear that you experienced great service from our team. It really means a lot to us to know that everything went smoothly and that you're happy with your new door. If you ever need any further assistance or have questions in the future, please feel free to reach out. We're here to help! Kind regards, Eloise@Kettell

Posted 5 months ago

“The product quality is excellent and the price very competitive. Every member of the team have been friendly and professional this is the second purchase using this company and I would not go anywhere else now.”

Kettell Doors & Windows 5 star review on 11th September 2024

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Posted 6 months ago

Thank you so much for your wonderful 5-star review! We are thrilled to hear that you are satisfied with the quality of our products. It’s great to know that our team's friendliness and professionalism made a lasting impression on you. We're honored to have you as a returning customer and we truly appreciate your loyalty! If you ever need assistance in the future, please don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 5 months ago

“We had a few companies quote for our windows, but the customer service we received from Ben was outstanding, he was patient and really listened to what we wanted to achieve for our period property. We are so happy with the result, the fitters were really friendly and did a fantastic job. We love our windows!”

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Posted 6 months ago

Thank you so much for your incredible 5-star review! We're absolutely delighted to hear that Ben provided you with outstanding customer service and that he truly listened to your vision for your period property. It's our goal to ensure every client feels valued and understood I will pass this onto Ben😊 We're also thrilled to know that you loved the work done by our friendly fitters. It's wonderful to hear that you are so happy with the final result. If you ever need anything else, don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 5 months ago

“I have always received an excellent service with kettle and will always continue to use them. The fitter Will arrived on time he is always polite and the job he does is always to the highest quality.”

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Posted 6 months ago

Thank you so much for your outstanding 5-star rating of Kettell! We truly appreciate your kind words and continuous support. I'm so please to hear that you have always received excellent service from Kettell. Your compliment about our fitter, Will, arriving on time, being polite, and delivering work of the highest quality means so much to us and we will pass this onto him 😊 Once again, thank you for your glowing review. If you ever need any further assistance, please don't hesitate to contact us! Kind regards, Eloise@Kettell

Posted 6 months ago

“Good customer service, installation good, tidy, would use again and recommend.”

Kettell Doors & Windows 5 star review on 13th August 2024

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Posted 7 months ago

Thank you so much for giving Kettell a 5-star rating! We truly appreciate your kind words. We are delighted to hear that our customer service and installation met your expectations. We take pride in ensuring a tidy and efficient installation process, and we are thrilled to know that it made a difference for you. Your satisfaction is our utmost priority, and we are grateful for your endorsement to others. Thank you once again for choosing Kettell. We look forward to serving you again in the future! Best regards, Eloise Millband

Posted 7 months ago

“From the initial email enquiry to the phone call asking what the requirements are. Kettle are very professional. The quality of the workmanship is of a very high standard. I am very happy the installation and recommend Kettle to nobody thinking of installing new windows. Kettle made sure all questions were answered and even made recommendations on how the window can be made better.”

Kettell Doors & Windows 5 star review on 6th August 2024

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Posted 7 months ago

Thank you so much for taking the time to give us a fantastic 5-star rating! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with Kettell. Your recommendation means the world to us! We always aim to ensure that all your questions are answered, and we are glad that our recommendations on improving the window were helpful. If you ever need any assistance or have any further feedback, please don't hesitate to reach out to us. Thank you once again for choosing Kettell! Kind regards Eloise@kettell

Posted 7 months ago

“Excellent product and service from the start of the process to the end”

Kettell Doors & Windows 5 star review on 2nd August 2024

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Posted 7 months ago

Thank you so much for your fantastic 5-star rating of Kettell! We are thrilled to hear that you had an excellent experience with our product and service from the start of the process to the end. We truly appreciate your kind words. If you ever need any assistance or have any further feedback, please don't hesitate to reach out to us. Once again, thank you for choosing Kettell! Best regards, Eloise@Kettell

Posted 7 months ago

“Quality back door and friendly professional service. There was an issue with the door not quite fitting properly but as soon as I flagged this they sent someone out to rectify it within a couple of days. I will definitely use Kettell in the future.”

Kettell Doors & Windows 5 star review on 1st August 2024

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Posted 7 months ago

Thank you so much for your fantastic 5-star rating of Kettell! We appreciate your kind words and are thrilled to hear that you had a great experience with our team. We are also glad that you found our service to be friendly and professional. Customer satisfaction is our top priority, and we are committed to resolving any concerns that may arise. Your support and trust in our business means the world to us, and we look forward to helping you again in the future. Thank you once again for choosing Kettell! Best regards, Eloise@Kettell

Posted 7 months ago

“Kettell is one of the best experience soo far ,professionalism,experience and great execution of our project .Great job and highly recommend.”

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Posted 7 months ago

Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had one of the best experiences with Kettell 😊 We are grateful for your recommendation and are always here to assist you with any future endeavours. Thank you for choosing us! Kind regards Eloise@Kettell

Posted 7 months ago

“Very efficient and clean and easy approach to deal with.”

Kettell Doors & Windows 5 star review on 31st July 2024

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Posted 7 months ago

Thank you so much for your fantastic 5-star rating of Kettell! We sincerely appreciate your kind words and are thrilled to hear that you found our service very efficient and clean, with an easy approach to deal with. It's always our goal to provide exceptional service, and your feedback truly motivates us to keep up the good work. If there's ever anything else we can assist you with, please don't hesitate to reach out! Kind regards, Eloise@Kettell

Posted 7 months ago

“Kettell delivered exactly what was needed with professionalism and on time .perfect !”

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Posted 7 months ago

Thank you so much for the fantastic 5-star rating you gave to Kettell! We are truly grateful for your kind words and appreciation. We sincerely appreciate your trust in our services and thank you for choosing Kettell. Should you require any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Kind regards, Eloise@Kettell

Posted 7 months ago

“Very impressed with service and quality of product”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave us a 5-star rating for Kettell! We greatly appreciate your feedback and are thrilled to hear that you were impressed with our service and the quality of our products. Your satisfaction is our top priority and we look forward to serving you again in the future. Thank you for choosing Kettell! Kind Regards Eloise@Kettell

Posted 7 months ago

“We were so impressed with the windows from the initial quote visit to the fitting. Our fitters were friendly, efficient and took the time to tidy thoroughly after themselves which was really appreciated. We will definitely use the company again.”

Kettell Doors & Windows 5 star review on 30th July 2024

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Posted 7 months ago

Thank you so much for taking the time to leave us a 5-star rating for Kettell. We sincerely appreciate your positive feedback and are thrilled to hear that you were impressed with our services. We are delighted to know that our team delivered exceptional customer service from the initial quote visit to the fitting of the windows. It is wonderful to hear that our fitters were friendly, efficient, and went the extra mile to tidy up after themselves. Customer satisfaction is our top priority, and we are grateful for your kind words. Please don't hesitate to reach out to us if you have any further requirements or if there's anything else we can assist you with. Thank you once again for your support and for choosing Kettell. Best regards, Eloise@Kettell

Posted 7 months ago

“I am very happy with my doors and window, very good job and I would recommend to a friend!”

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Posted 7 months ago

Thank you so much for your wonderful 5-star rating of Kettell! We sincerely appreciate your feedback and are thrilled to hear that you are happy with your new doors and window. We are incredibly grateful that you would recommend our services to your friends. Word-of-mouth recommendations like yours mean the world to us and we couldn't be more thankful for your support. Once again, we truly appreciate your kind words and for choosing Kettell. If you have any further questions or need any assistance in the future, please do not hesitate to reach out. Best regards, Eloise@Kettell

Posted 7 months ago

“Excellent job fitting the windows. Very professional, tidy and polite fitter. Very pleased with the result and would recommend.”

Kettell Doors & Windows 5 star review on 29th July 2024

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Posted 7 months ago

Thank you so much for your outstanding 5-star rating of Kettell! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We're delighted to know that our fitter did an excellent job fitting the windows and that you found them to be professional, tidy, and polite. It's always our goal to provide our customers with the best service possible, so your kind words mean a lot to us. We're glad to hear that you're pleased with the result and would recommend us. Your recommendation is truly valuable to us, as it helps us build our reputation and reach more customers who can benefit from our services. Once again, thank you for taking the time to share your feedback. If you ever need any further assistance please don't hesitate to reach out. We're here to help! Kind regards, Eloise@kettell

Posted 7 months ago

“Very pleased with work carried out and ahead of schedule. Site left clean and tidy. Not cheap - but quality product and service.”

Kettell Doors & Windows 5 star review on 25th July 2024

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Posted 8 months ago

Thank you so much for your wonderful 5-star rating! We are thrilled to hear that you are very pleased with the work we carried out. Our priority is not only delivering quality products but also providing exceptional service. We appreciate your understanding that opting for quality might come with a higher price. Rest assured, we always strive to offer the best value for your investment. Thank you again for your support, and we hope to assist you with any future window and door needs. Kind regards Eloise@Kettell

Posted 7 months ago

“A very professional service from start to finish. The installers were great too”

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Posted 8 months ago

Thank you so much for your fantastic 5-star rating of Kettell! We really appreciate your kind words and feedback. Once again, thank you for choosing Kettell. We value your trust in us and look forward to helping you again in the future. Best regards, Eloise@Kettell

Posted 7 months ago

Kettell Doors & Windows is rated 4.9 based on 657 reviews