Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 661 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 661 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 18th March 2025

F Charl

Kettell Doors & Windows 5 star review on 6th March 2025

Z Reay

Kettell Doors & Windows 5 star review on 5th March 2025

Mr Newbrooks

Kettell Doors & Windows 5 star review on 21st February 2025

Kettell Doors & Windows 5 star review on 18th February 2025

779

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely showroom with friendly and helpful staff. Not pushy at all. Provided a free quote with specification of door to show how it may look. Communication after accepting the quote could've been a bit better / more frequent. However, couldn't fault anything else. Door was installed roughly two months after accepting the quote. Only took an afternoon to install the door and the chap was very professional. Cleaned up after himself and provided info how to use the door and keys etc.”

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Posted 2 years ago

“Excellent service from start to finish. Really pleased with our new front door.”

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Posted 2 years ago

“We had two windows installed by Andy who did a fantastic job and he took pride in his work. Would highly recommend. A nice friendly, family firm.”

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Posted 2 years ago

“Recommended by a builder, I used Kettell for the first time for windows and doors in a garage build. They were quick to quote and it was competitive. I visited their premises to look at the displays and was satisfied with the quality of workmanship. The fitters came and got on with the job, advising me about various trims and sealants. They spotted a minor manufacturing fault and within two days had sourced a new replacement. Neat and tidy and the fitters enjoyed working for the company, always a good sign. Recommended”

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Posted 2 years ago

“A⭐️ Service, Bought a front door over 2years ago, due to unforeseen circumstance the slab needed replacing. After a quick email and some pictures Lisa sorted out a replacement slab and organised the fitting to suit our times and convenience. The fitter came with a smile and got the slab replaced with no fuss and no mess. Kettles aftercare is second to none and with customer service like this I wouldn’t hesitate in recommending. Thank you for your help”

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Posted 2 years ago

“From the initial consultation to the fitting the whole process and the staff were very very good”

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Posted 2 years ago

“Efficient, quick, neat and thorough. Very helpful in the showroom which is definitely worth visiting if you want doors and/or windows.”

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Posted 2 years ago

“Beautiful windows. Exceptionally good fitters and builder, very neat tidy workmanship. Excellent communication with Lisa. Highly recommend.”

Kettell Doors & Windows 5 star review on 9th November 2022

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Posted 2 years ago

Thank you so much for your generous 5-star rating and your kind words about Kettell Windows! I am also chuffed to get a mention! Many thanks Lisa Kettell

Posted 2 years ago

“Great customer experience starting from the initial visit all the way through to the installation. The quality of the products are great (patio doors, back door and windows fitted), and have great locking and security features. I can honestly say I have nothing bad to say and know where I will be going should any other doors or windows need replacing.”

Kettell Doors & Windows 5 star review on 8th November 2022

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Posted 2 years ago

Wow! What an amazing review! I shared straight away with the team & they really appreciate the good feedback. Thank you for choosing Kettell!

Posted 2 years ago

“New Solidor Composite Front Door and side window fitted by Kettell Windows last week. Great service from start to finish, super product and professionally installed. Arrived on time and they made no damage at all to the existing wallpaper and decorations. Left site completely tidy and clean. A pleasure to deal with this company.”

Kettell Doors & Windows 5 star review on 2nd November 2022

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Posted 2 years ago

“we were delighted with the service and fit of our new windows. Such a professional company and would use them again and recommended to friends”

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Posted 2 years ago

Thank you for taking the time to review. It is great to hear you will be keen to recommend us a this is so important to small local business so thank you! Lisa Kettell

Posted 2 years ago

“Kettell Windows were fantastic from the first quote to the end results. We had all windows and a bifold fitted and we couldn’t be happier. The windows/bifold look amazing and the fitters (Darren, Jack & Ben) were amazing, nothing was too much trouble for them. Fab company, fab results would defo recommended them to anyone.”

Kettell Doors & Windows 5 star review on 24th October 2022

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Posted 2 years ago

Thanks for the great review Vicki! We are always pleased to be chosen to work on homes where we live & pleased we have delivered a great product & service. Many thanks Lisa

Posted 2 years ago

“I’m very pleased with my door and will be using them again”

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Posted 2 years ago

Thanks Louisa, we would love to hear from you again on your next project! Lisa

Posted 2 years ago

“Very efficient and professional. Customer after care also excellent. Very pleased with the work carried out. Would highly recommend this company.”

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Posted 2 years ago

“Excellent service from showroom visit to installation which was first class. Would highly recommend.”

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Posted 2 years ago

“We had new French doors installed in place of our old patio doors. The job was done quickly and the workers left it clean and tidy. The doors look great and the finish on the installation is a lot better than what we had before. They look really smart.”

Kettell Doors & Windows 5 star review on 17th October 2022

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Posted 2 years ago

Thank you for choosing us! We are so pleased you are happy with the quality of the product. We do love a french door!!

Posted 2 years ago

“Super new front and back doors fitted perfectly. Good communication throughout and lovely people to deal with from office staff to surveyors and fitters. We would have no hesitation in recommending Kettell for their professionalism and excellent service.”

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Posted 2 years ago

“From start to finish we were thrilled we had chosen Kettell for our front door . Excellent service and friendly staff !”

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Posted 2 years ago

“10/10 service. Kept the house tidy in addition to this.”

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Posted 2 years ago

“Your team very pleasant ..knowledgeable and left us in no doubt that choosing Kettle windows was a good decision.Photos taken on sight by your senior fitter.”

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Posted 2 years ago

Kettell Doors & Windows is rated 4.9 based on 661 reviews