Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 657 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 657 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 18th March 2025

F Charl

Kettell Doors & Windows 5 star review on 6th March 2025

Z Reay

Kettell Doors & Windows 5 star review on 5th March 2025

Mr Newbrooks

Kettell Doors & Windows 5 star review on 21st February 2025

Kettell Doors & Windows 5 star review on 18th February 2025

779

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from start to finish They have a very good show room with a wide selection of quality windows. The quote on the windows we chose was received promptly and at a fair price We were kept informed of the progress with a date for the detailed survey and fitting date given well in advance The quality the windows and the fitting service was excellent The fitter’s were very professional courteous and very tidy I am extremely happy with the whole process and would highly recommend Kettell Windows without hesitation Thank you to everyone involved”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to review Kettell and for giving us a fantastic 5-star rating. We are thrilled to hear that you had an excellent experience with our company and that you are extremely happy with the whole process. Our team at Kettell is dedicated to providing excellent customer service from start to finish, so we are delighted to hear that you found our service to be of high quality. We are glad that you found the showroom useful. Keeping our customers informed and updated throughout the process is one of our top priorities, so we are pleased to know that you were satisfied with the progress updates and the given survey and fitting dates. Thank you once again for your high recommendation of Kettell Windows. Your feedback means the world to us, and we are grateful for your support. Please do not hesitate to reach out if you have any further questions or if there is anything else we can assist you with. Kind regards Eloise@kettell

Posted 9 months ago

“Ordered 15 windows. Great to deal with. Windows are of a good quality and fitting was done very professionaly to leave an excellent finish. There were a few small finish issues which were Completed quickly and to a excellent standard. Very pleased that we chose Kettel windows.”

Helpful Report

Posted 10 months ago

Thank you very much for taking the time to rate Kettell with five stars. We pride ourselves on providing great customer service and ensuring that our customers receive high-quality products. We are glad to hear that the windows are of good quality. At Kettell, we strive for perfection, we are delighted that our team was able to swiftly resolve these issues to an excellent standard. Your feedback is greatly appreciated. Should you need any further assistance or have any questions in the future, please do not hesitate to reach out. We look forward to helping you again! Best regards, Eloise@kettell

Posted 9 months ago

“We were really pleased with how quickly the process was from quote to fitting. The fitters arrived early and worked hard all day. They tidied up well afterwards. We had a minor problem with one window which was quickly sorted out. Everyone we dealt with was pleasant and professional.”

Kettell Doors & Windows 5 star review on 9th May 2024

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate us with 5 stars & returning to us for the next stage of your home improvements. We really appreciate your positive feedback and are thrilled to hear that you were pleased with your new windows. We pride ourselves on providing a seamless experience, and we are delighted that the process from quote to fitting was quick and efficient. It's fantastic to know that our team took the time to tidy up after the installation, especially having recently purchased new vacuums for them all! We are pleased to hear that our team swiftly resolved the issues raised, this is always our aim. Thank you again for your wonderful review. We truly appreciate your repeat custom. We look forward to hearing from you in the future if there is anything else we can help with. Eloise @kettell

Posted 10 months ago

“Excellent service. Not only did they make a fantastic job, tidy and clean. They left my hall cleaner than they found it. They also disposed of the old door. It is not very often nowadays when someone actually does such a professional job. I cannot praise this Company enough.”

Kettell Doors & Windows 5 star review on 22nd April 2024

Helpful Report

Posted 11 months ago

We greatly appreciate the 5-star rating you gave us for Kettell . We're thrilled to hear that our team provided excellent service and completed the job to your satisfaction. We take pride in our work, ensuring it's done tidily and cleanly. It is great to know that we left your hall cleaner than we found it especially having recently purchased new vacuums for them all! Your kind words truly mean the world to us. Kind regards Eloise@kettell

Posted 9 months ago

“have used before and would use again”

Helpful Report

Posted 11 months ago

Thank you very much for 5 stars! Your continued trust in us means a lot, and we look forward to helping you in the future if there is anything else we can help you with. Eloise@kettell

Posted 10 months ago

“Our new bifold doors are wonderful and the chaps who fitted them were brilliant.”

Kettell Doors & Windows 5 star review on 18th April 2024

Helpful Report

Posted 11 months ago

Thank you so much for your amazing 5-star rating of Kettell We truly appreciate your feedback and the time you took to share your positive experience with us. We are thrilled to hear that you like your new bifold doors. It brings us great joy to know that you are satisfied with our products and services. Your kind words about our fitting team being brilliant mean a lot to us as well. Best regards, Eloise@kettell

Posted 9 months ago

“Very professional from start to finish. Door looks great. Would definitely recommend *”

Helpful Report

Posted 11 months ago

“Very professional clean and tidy would highly recommend the company to anyone .”

Helpful Report

Posted 11 months ago

“We needed a new front door. We appreciated being able to touch and see what Kettell had to offer at their excellent showroom, we also appreciated the advise they gave us when we were there. The installation was very smooth, the installation team were clean, polite and efficient and did a very neat job. Overall we are very happy with our experience with Kettell and extremely pleased with our new door.”

Kettell Doors & Windows 5 star review on 16th April 2024

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Posted 11 months ago

“I would like to highly recommend Kettell windows & doors for their professional attitude to their work and ethics. They installed new Windows and doors on my previous house cleaning up as they went along and made an excellent job of work. During the time we lived in the old property we had no complaints about the quality of products or workmanship. We have just moved into our new bungalow and found problems with some windows and broken door hinges we again contacted the company explained the problem and and Andy one of their installers came around and once again provided excellent efficient service. I would also like to add my thanks to No in the office.”

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Posted 11 months ago

“Fantastic service the fitters were super quick with installation and professional, definitely a recommended company to use.”

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Posted 1 year ago

“From the day we walked in the showroom to the finish door installation, we have had excellent customer service and love the finished product Thank you all”

Helpful Report

Posted 1 year ago

“Kettell responded to my enquiry almost immediately and offered suggestions and alternatives from my original selection to ensure I had the right product. The installation chap was very friendly and professional and took the old door away for disposal and made sure he left the hallway clean and tidy. Kettell were very competitive and their excellent customer service from a local company give them the edge for me.”

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Posted 1 year ago

“Workers came on time very clean and tidy done a lovely job no problem would recommend them they have a good show room we're we able to view all the doors and fittings”

Kettell Doors & Windows 5 star review on 11th March 2024

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Posted 1 year ago

“I had a replacement French door fitted in January 2024 and the quality is superb. Over the years I have bought several doors and windows for various properties and the quality never disappoints. 5* service from Kettell Windows & Doors as usual. Excellent service. From the initial order to the job being completed only took a few weeks. The work was carried out within 1 day and the installer was extremely efficient and tidy, with no mess left for me to clear up. Highly recommended”

Kettell Doors & Windows 5 star review on 4th March 2024

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Posted 1 year ago

“We are very pleased with Kettell Windows, the fitters where punctual and polite. Impressed with how clean and tidy they left both inside and outside the property. The Windows and door look great so are very pleased.”

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Posted 1 year ago

“With a decorator already booked a last minute decision to replace the back door for my parents. Service from start to finish was top class & whilst only a single upvc door Kettell pulled out the stops to fit within just over a week. Door is a quality product with extra security lock as standard. So impressed we’ve now placed an order for internal Aluspace double doors for ourselves. Highly recommend if you want first class service and a quality product at a sensible price.”

Helpful Report

Posted 1 year ago

Thank you for the great review. Great to hear you have ordered a door for yourself, we look forward to working with you again.

Posted 10 months ago

“Excellent work and products, prompt, thorough and tidy. A great price too.”

Helpful Report

Posted 1 year ago

“We are extremely happy with our new windows and front door. The 2 fitters Will & Jack are a credit to your company, they were thorough, friendly, polite, arrived on time, cleaned up after themselves and treated our home with respect. I will upload photos once the facias and guttering are completed. We would definitely recommend kettell to others. Thankyou.”

Helpful Report

Posted 1 year ago

“My third installation (fourth if you count my old property) so I'm familiar with whole process and the materials used. Out of the four this was install that I was best pleased with. I specifically requested that Will be the fitter this time around having observed him working two years ago/2nd visit and he is the main for why we were so happy. Jack, of course was also fantastic and will learn a great deal from Will. I have run two companies since since 2008, employing 30 staff at its peak. I would be proud to have these guys representing my company so please take care of them as the finished article is only as good as the fitter. Getting ahead of the following question, I would certainly recommend Kettell to anyone local I that I know who would be considering having work carried out.”

Kettell Doors & Windows 5 star review on 22nd February 2024

Helpful Report

Posted 1 year ago

Dear Adam, Thank you again for giving us a 5-star rating for your experience with Kettell. We greatly appreciate your feedback and are thrilled that you were pleased with your installation for the 4th time! Think that is a record for us, as the most returned customer! :) We absolutely agree with you on your comments regarding Will & Jack in our team. We will certainly take care of Will, Jack, and the rest of our team, as we believe that a successful installation depends on skilled and dedicated fitters like them. If you ever come across anyone in your local community who needs similar work done, please don't hesitate to recommend us. We would be honored to serve them as well. Once again, thank you for your support and for choosing Kettell. Here's to the next time! Best regards, Lisa

Posted 1 year ago

Kettell Doors & Windows is rated 4.9 based on 657 reviews