Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 609 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 30th October 2024

682

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent throughout the process and we are very pleased with the windows and doors.”

Helpful Report

Posted 5 years ago

Thank you Ms Collier & Ms Nicholson for your 5-star feedback! We hope you your new windows and doors for many years to come.

Posted 3 years ago

“Great service from the first meeting at the showroom to having door installed. Competitive price / great quality and all staff / fitters fantastic. Would recommend Mark”

Helpful Report

Posted 5 years ago

Thank you Mr & Mrs Foskett for this wonderful feedback. We are so pleased you are happy with the service you received!

Posted 3 years ago

“Excellent customer service and quick turnaround on a bespoke item - highly recommended”

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Posted 5 years ago

Thank you for leaving this lovely feedback!

Posted 3 years ago

“The install was great thank you. The fitter was very efficient and did the job with care. The whole process from making our decision in the show room to the finished job was dealt with ease and professionalism. It’s been a year and we have had many comments on nice it looks, I even recommended Kettell windows to a friend and her parents had an install of a new front door earlier this year. Would definitely recommend Kettell Windows.”

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Posted 5 years ago

“We had a good experience with Kettell from start to finish. A couple of on-site issues were sorted pretty promptly. We also liked the fact that they are a local family firm and will definitely use them again for phase 2 of our window project. Thank you.”

Helpful Report

Posted 5 years ago

Thank you Mr & Mrs Parry for leaving us this wonderful review! We hope you are enjoying your new window.

Posted 3 years ago

“We could not ask for better service from Kettell. All calls, quotes, building and installation has been seamless. Lisa couldn’t be more helpful both running up to the fitting and follow ups. Highly recommended in every way.”

Helpful Report

Posted 5 years ago

Mrs Hannix for giving us this 5-star feedback. We will pass this on to Lisa, who will be happy to hear that you are satisfied with the service provided! We always aim for the best quality of service, and are pleased that you rate us so highly.

Posted 3 years ago

“A great friendly service by a local company!”

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Posted 5 years ago

Thank you for this review!

Posted 3 years ago

“All members of the team are fantastic. Such a wonderful family business who make you feel like an extremely valued customer. Amazing customer service and amazing work. So pleased with my new door and window. 100% would recommend and will be using them again when we replace our patio doors.”

Helpful Report

Posted 5 years ago

Thank you Mrs Tadman for this lovely review! We will pass this on to the team, who will be happy to hear that you are so pleased with the service you received. We hope you are enjoying your new window and door!

Posted 3 years ago

“Good product, efficiently and neatly installed with thorough clean up afterwards.”

Helpful Report

Posted 5 years ago

Thank you for your review, we are pleased to hear you are happy. I have just completed your aftercare pack so this will be with you shortly. We don't have a finished install picture so if you would share one this would be wonderful. Kindest regards Lisa Kettell @ Kettell Windows.

Posted 5 years ago

“Very professional and friendly family run business. No pressure selling, just a straight forward interest in your requirements and what is right for you. Good communication and commitments met at every stage of the process. Installation was efficient with all mess cleaned up and taken away. Very pleased with the quality of product, installation and service. A great company to do business with”

Helpful Report

Posted 5 years ago

Thank you for this wonderful feedback. We always strive for 5-star service for our customers, and we are happy you are very pleased with the care you received.

Posted 3 years ago

“excellent service from beginning to end , would have given 6 stars if i could have done”

Helpful Report

Posted 5 years ago

Thank you Mr Neal for giving us this feedback. We always strive for excellent service, and we are incredibly grateful that you would give us an even higher review if able too!

Posted 3 years ago

“I have used Kettells on a number of occasions, I have always found their service excellent and the quality of their work very, very good. I wouldn't hesitate to use them again.”

Helpful Report

Posted 5 years ago

Thank you Ms Gibino for your 5-star feedback, and for your repeat business! We are incredibly grateful when customers choose us again, and we value this business greatly. We are very pleased you have been happy with the service you have received each time.

Posted 3 years ago

“Product quality, workmanship and customer service all excellent.”

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Posted 5 years ago

Thank you Ms Grafton for writing us a review. We are so happy you are pleased with the service you received!

Posted 3 years ago

“Very pleased with our bifold doors, fitters did a great job. Professional service from start to finish. Would highly recommend.”

Helpful Report

Posted 5 years ago

Thank you Mr & Mrs Samarczuk for leaving a 5-star review. We hope you are enjoying your new bi-fold doors!

Posted 3 years ago

“The service we receive from Kettell’s is always personal. they listen to our needs and requirements and respond in an appropriate manner We find their surveyors and fitters give us confidence everything is taken into consideration and that the finished work will be of a high standard”

Helpful Report

Posted 5 years ago

Thank you Mr & Mrs Draycott for leaving such a lovely review! We are pleased you recieved 5-star service from us, as this is what we always aim for.

Posted 3 years ago

“Andy & Dean arrived at the allotted appointment time. They started work straight away and didn’t stop, apart from the occasional cup of tea. They were quick, tidy and really nice chaps. They did an excellent job of replacing two windows and a new front door. Super job. Highly recommend Kettell Windows. 👍🏻”

Helpful Report

Posted 5 years ago

Thank you Mr & Mrs Russell for leaving a 5-star review! We will pass this on to Andy and Dean that you are happy with the service you received as we strive to always provide high quality service to our customers.

Posted 3 years ago

“The service was excellent .Very pleasant fitters who were extremely efficient leaving the site very tidy.”

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Posted 5 years ago

Thank you for choosing Kettell we are so happy to hear you were pleased with the service.

Posted 5 years ago

“I am delighted with the finished sun roof conversion. From an initial enquiry to the conclusion of the project all the personnel involved were polite, profession but friendly and conscientious. I am happy to recommend them.”

Helpful Report

Posted 5 years ago

Thank you Ms Devitt for writing such a lovely review, and we are so pleased that you are happy with the service you received! We aim to always provide 5* service to our customers, and we hope you are enjoying your new sun roof.

Posted 3 years ago

“I found Kettell Windows a great company to work with - they were friendly and efficient. They were patient with my requests and their price is comparable to other double glazing companies. Would definitely recommend to others.”

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Posted 5 years ago

Thank you Miss Rughani for writing a review. We are glad you are happy with the service you received!

Posted 3 years ago

“We had 3 windows and 2 doors fitted in a day. The 2 fitters worked efficiently with the minimum of fuss. We were very happy with the installation and would not hesitate to recommend Kettells.”

Helpful Report

Posted 5 years ago

Thank you Mr & Mrs Brown for your 5-star feedback! We hope you are enjoying your new windows and doors, and we're happy you are pleased with your installation.

Posted 3 years ago

Kettell Doors & Windows is rated 4.9 based on 609 reviews