Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 660 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 660 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 18th March 2025

F Charl

Kettell Doors & Windows 5 star review on 6th March 2025

Z Reay

Kettell Doors & Windows 5 star review on 5th March 2025

Mr Newbrooks

Kettell Doors & Windows 5 star review on 21st February 2025

Kettell Doors & Windows 5 star review on 18th February 2025

779

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“100% Satisfied”

Kettell Doors & Windows 5 star review on 27th June 2023

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Posted 1 year ago

Amazing! Job done, thank you!

Posted 1 year ago

“Excellent friendly service from showroom visit through to fitting. Great value for money and lovely products. Will be use if them again should we need new windows or doors in the future.”

Kettell Doors & Windows 5 star review on 22nd June 2023

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Posted 1 year ago

Thank you Gail for the review. We are really pleased to hear the whole process was smooth & efficient & that we met expectations. We hope to see you again in the future. Let's hope for some nicer weather so you can have the doors open & enjoy the summer in the garden!

Posted 1 year ago

“Superb windows which are a perfect replacement for our Victorian house. Well fitted by a conscientious group of reliable guys.”

Kettell Doors & Windows 5 star review on 16th June 2023

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Posted 1 year ago

Thank you for the kind review. It really was a wonderful install & great to be able to install traditional look windows but knowing they are secure & thermally efficient & can keep those draughts at bay! Many thanks all at Kettell.

Posted 1 year ago

“Genuinely! We are so pleased with Kettell Windows, From the installation to the quality and finish of our new door. It really shouldn’t be a surprise to receive exactly what you have paid for but we Simply did.”

Kettell Doors & Windows 5 star review on 12th June 2023

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Posted 1 year ago

“Pleased with the quality of the door, there was a slight issue after installation which was fixed quickly and since then there have been no further issues.”

Kettell Doors & Windows 4 star review on 6th June 2023

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Posted 1 year ago

Thank you very much for your 4 star rating of Kettell Windows! We are glad to hear that you were pleased with the quality of the door, and even more so that any slight issue after installation was fixed quickly with no further issues. Thank you for choosing Kettell & enjoy your new door!

Posted 1 year ago

“Fabulous choice. Workmanship top class. Will recommend.”

Kettell Doors & Windows 5 star review on 30th May 2023

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Posted 1 year ago

Thank you for your 5-star rating! We are thrilled to know that you are pleased with both the choice and the workmanship. We love the door & glad you do too!

Posted 1 year ago

“From start to finish Kettell Windows were very helpful and professional. This was our first venture into the world of UPVC windows and doors and so we were sceptical about the quality of the look that could be acheived. However, Kettell Windows proved us wrong and Andy the fitter was very skillful and precise in his approach so that we would have no hesitation in recommending them to anyone considering new windows and doors.”

Kettell Doors & Windows 5 star review on 29th May 2023

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Posted 1 year ago

Thank you Jeremy for the fantastic 5-star review. We are greatly appreciative of your glowingly positive review and delighted that you were so pleased with the quality and professionalism of our team and the end result. We are so glad that you choose to trust us with your first UPVC windows and doors venture and we are really glad that we were able to exceed expectations and show you why we are so confident in the quality of work and products our company provides. We love to change perceptions on 'plastic windows' & the double glazing industry ways of working as a whole, so thank you & we will be sure to pass the comments onto the team. Many thanks Lisa

Posted 1 year ago

“The customer service was very good, quality of the product was excellent and completed quickly. So pleased with the door I am having more work done and recommended them to others.”

Kettell Doors & Windows 5 star review on 26th May 2023

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Posted 1 year ago

Thanks Andy for the review. We really appreciate customers taking the time to complete. We love the door upgrade & glad you do too! You have chosen the colour of the moment! #banishbaddoors

Posted 1 year ago

“Very happy with 2 new doors. Friendly and helpful service all round.”

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Posted 1 year ago

Thank you for sharing your experience with Kettell & great that we delivered. Many thanks Lisa

Posted 1 year ago

“A great company and our windows and doors look lovely. Andy was awesome and finished the job very well.”

Kettell Doors & Windows 5 star review on 22nd May 2023

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Posted 1 year ago

Thanks Claire, will be sure to share your comments with Andy. We agree the install looks great & love the Red door choice! All the best to you & your family, Lisa Kettell

Posted 1 year ago

“Great service, windows look lovely.”

Kettell Doors & Windows 4 star review on 18th May 2023

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Posted 1 year ago

Thank you for the review Rachel. We know bay window removal can look & feel like a scary install but with our experienced team we believe the results are worth it! Great we also had lovely weather for it! The Evolution range you chose, really do provide another take on uPVC and really offer that timber alternative. They do definitely look lovely!

Posted 1 year ago

“Very pleased with the quality of the door and also the professionalism of the fitter. Would highly recommend”

Kettell Doors & Windows 5 star review on 17th May 2023

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Posted 1 year ago

“We have had such a brilliant experience with Kettell Windows I would have no hesitation recommending them to anybody or using them again. They kept us informed throughout the ordering process and on the day of installation worked tirelessly to fit our door which, turned out to be a very tricky job. We are so impressed with the quality and look of our door. Thank you!”

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Posted 1 year ago

“The introduction and discussion about design and materials was very relaxed, informative and helpful. Survey efficient and unobtrusive. Installation done by Ben in a very professional and efficient process. Excellent workmanship. Quality of the Comp Door and fittings is excellent. Really very pleased with the finished appearance. Was contacted and offered assistance in the coming months should any minor adjustments be needed. Whole process from start to finish very satisfying. Thanks”

Kettell Doors & Windows 5 star review on 16th May 2023

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Posted 1 year ago

“I recently had a new front door supplied and fitted by Kettell Windows; great, very professional, service and good value for money! I'm very happy with my new door 😊”

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Posted 1 year ago

“I requested a quote from Kettel windows and doors for a new composite front door. They responded quickly and had it measured up and quoted within 3-4 days. I was told a lead time and they were earlier than expected to call and arrange fitting. The door has now been fitted and I am very happy with the result and also the installation engineer caused no damage to the decoration, which can happen when new doors and windows are installed. Overall 5 stars from start to finish and competitive pricing. Will definitely be using again thank you.”

Kettell Doors & Windows 5 star review on 11th May 2023

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Posted 1 year ago

Thank you Paul for giving Kettell Windows 5 stars! We are so pleased to hear that your experience with us was positive from beginning to end, and that your expectations were exceeded. We are so glad to know that you will be a returning customer, and we thank you for your continued trust in our services. Also I personally love a Red door! Thanks again, Lisa Kettell

Posted 1 year ago

“First class service from the start to completion. We are very happy with the quality of the doors and the install was excellent with great attention to detail!”

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Posted 1 year ago

Thank you for your 5-star rating of Kettell Windows! It means a lot to us that you shared your positive experience & we delivered the best level of service. We know our products are a little more, particularly on the bi-folds but as you state the quality is superior to our competitors & worth the investment. Here's hoping for some sunny weather so you can enjoy! We look forward to seeing you again soon.

Posted 1 year ago

“The process was swift from initial call, quotation to fitting. The staff were all friendly, polite and kept disruption and mess to a minimum - clearing up well on departure.”

Kettell Doors & Windows 5 star review on 5th May 2023

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Posted 1 year ago

Thank you so much for your five-star rating of Kettell Windows! We really appreciate your kind words about the process being swift and the staff being friendly, polite and minimising any disruption or mess. We ensure a vacuum is first on the kit list!

Posted 1 year ago

“Very good experience from start to finish - welcoming staff in the showroom who were happy to show me a range of windows and answer any questions I had, initial visit from Ben was prompt and informative and the fitters did a great job too. Very pleased with my new windows, will definitely come back”

Kettell Doors & Windows 5 star review on 3rd May 2023

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Posted 1 year ago

We are so pleased Joe that we could help with the renovations of your home. We are so pleased to see you also installing a new bathroom suite & no neglecting to replace the windows which are an integral part to the overall finish of the space. Can't wait to see the transformation to the rest of the property & look forward to you getting back in touch on the next phase when you are ready.

Posted 1 year ago

“I don't normally participate in endorsements but for the sake of people like me who have a certain trepidation when it comes to a substantial purchase that not only depends on the quality of the product but also the skill of those who fit it, I am happy to make an exception. I was pleased with the service I received from Kettell Windows. They supplied and fitted a front door and a backdoor with a window. They made an excellent job”

Kettell Doors & Windows 5 star review on 20th April 2023

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Posted 1 year ago

Thank you Mr Hewitt for making the exception to review us. Accolade indeed, but also extremely valuable for customers who are hesitant of engaging with Double Glazing companies. We know the industry doesn't always have the best reputation & we make every effort to break away from the stereotype so we are pleased to hear that we are achieving this. Many thanks Lisa Kettell

Posted 1 year ago

Kettell Doors & Windows is rated 4.9 based on 660 reviews