Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 609 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 30th October 2024

682

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m very pleased with my door and will be using them again”

Helpful Report

Posted 2 years ago

Thanks Louisa, we would love to hear from you again on your next project! Lisa

Posted 2 years ago

“Very efficient and professional. Customer after care also excellent. Very pleased with the work carried out. Would highly recommend this company.”

Kettell Doors & Windows 5 star review on 24th October 2022

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Posted 2 years ago

“Excellent service from showroom visit to installation which was first class. Would highly recommend.”

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Posted 2 years ago

“We had new French doors installed in place of our old patio doors. The job was done quickly and the workers left it clean and tidy. The doors look great and the finish on the installation is a lot better than what we had before. They look really smart.”

Kettell Doors & Windows 5 star review on 17th October 2022

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Posted 2 years ago

Thank you for choosing us! We are so pleased you are happy with the quality of the product. We do love a french door!!

Posted 2 years ago

“Super new front and back doors fitted perfectly. Good communication throughout and lovely people to deal with from office staff to surveyors and fitters. We would have no hesitation in recommending Kettell for their professionalism and excellent service.”

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Posted 2 years ago

“From start to finish we were thrilled we had chosen Kettell for our front door . Excellent service and friendly staff !”

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Posted 2 years ago

“10/10 service. Kept the house tidy in addition to this.”

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Posted 2 years ago

“Your team very pleasant ..knowledgeable and left us in no doubt that choosing Kettle windows was a good decision.Photos taken on sight by your senior fitter.”

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Posted 2 years ago

“Very pleased with Kettell windows, from the quote to the organisation’s of all are windows and doors . Due to my partner illness we kindly asked for the front windows done first . It was no problem. And the work was excellently done .cleaned up and fins in no time . I knew what was happening and when . Would recommend this company no problem.”

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Posted 2 years ago

“We are very pleased with our beautiful bi-fold doors supplied by Kettell. Phil went to great lengths in his preparation work , fitting a lintel, to match existing bricks and mortar. He worked tidily and with great professionalism, likewise the plasterer Darren also did a very neat job, taking a great pride in his work, all things which helped to make an overall excellent job. The whole fitting team team were professional and courteous at all times. At the end of the fitting the whole build area was cleaned up and tidy. Thank-you also Lisa on your very good communication, sorting out minor issues efficiently, which is so important. Would definitely recommend.”

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Posted 2 years ago

“Excellent service from start to end. Door selection is fantastic and looks beautiful. Fitting service was exceptional, clean and completed on time. Communication was always positive.”

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Posted 2 years ago

“Can’t fault Kettell Windows at all, from the original quote right down to the excellent fitting by Ben. We would certainly recommend them to anyone looking for quality and service. Two doors replaced, one as a composite and the other PVC.”

Kettell Doors & Windows 5 star review on 31st August 2022

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Posted 2 years ago

Thank you for the great review. We work hard as a full team to deliver the service across the board so I am pleased to read we have delivered against this. The door looks great, we love the classic colour & knocker choice! Thanks again the Kettell Team

Posted 2 years ago

“Everything from start to finish has been handled with the utmost professionalism, and the team have been so friendly, approachable and helpful through the process. There were a couple of issues with the windows that needed rectifying, but the team were quick to point them out and address them, and replacement parts were on order straight away. I will definitely use them again in the future”

Helpful Report

Posted 2 years ago

Thank you Cherine, always helps us to do our job well when we have lovely customers too! The Roseview sash windows our one of our favourites to install as they look so sympathetic to the original wooden windows, so we are very pleased to hear you think so too! Lisa

Posted 2 years ago

“Kettell windows have done an excellant job with the replacement double glazed windows we ordered from them.”

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Posted 2 years ago

Thank you Belinda for the review! I will be sure to pass your comments onto the team! Lisa

Posted 2 years ago

“I encountered problems with fixing a date in advance for the fitting. I was offered 3 appointments at very short notice, none of which were possible for me. I would have preferred being given a date with at least a week to 10 days notice. The work itself was excellent and all visiting staff have been the same. Extremely pleased with the window.”

Helpful Report

Posted 2 years ago

Thank you for your review. I can see from the extensive notes that you had been unwell for the original install dates, so pleased that you are well recovered now. Because of this you would have been on our priority list to fit you back in the plan as soon as you were ready so this will have been why you were offered our short notice dates. Please feel free though to share if you wanted more notice. You did share which days worked best & we could have accommodated a request for more notice also. We often work to fixed dates for customers carrying out other work or workign around their professions, such as teaching. We are pleased to hear you were happy with the end product! Many thanks Lisa Kettell

Posted 2 years ago

“Great, efficient service from start to finish. Shopped around and found Kettell a fair bit cheaper than all of the others.”

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Posted 2 years ago

“Excellent service from Darren and his colleague Jack, very professional, tidy and thorough throughout installing the windows”

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Posted 2 years ago

Thank you for your lovely review. Your windows look great!! I'll be sure to pass your comments on to Darren & Jack. Thanks for choosing Kettell Windows.

Posted 2 years ago

“We love our new doors from Kettell Windows they have really enhanced our property. After fitting we were struggling with locking the front door but they responded withing half an hour of us telephoning and replaced the lock. Great service from start to finish.”

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Posted 2 years ago

“The staff are always friendly and helpful with advice, there is no sales pressure to make a sale. The fitters are very good too, taking great care when working at your property to install the products. A very satisfied customer. This is the third time I’ve used Kettell Windows.”

Kettell Doors & Windows 5 star review on 5th August 2022

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Posted 2 years ago

“Everything went smoothly with the installation of our new door from the initial quote to the completion of the job.”

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Posted 2 years ago

Kettell Doors & Windows is rated 4.9 based on 609 reviews